TS4108 Secobd hand iPhone5 still linked to previous owners I cloud!?

I recently bought an iPhone five from a family memver who upgraded to the 6. I created my own Apple id and have been downloading apps and making the phone more personal. As you do with a new phone I deleted her contacts and was sent an angry text as apparently they deleted from get iclpud and her phome as well. Is there anyway of getting these back!? theres also personal photos on the phone which are hers and now I'm afraid to delete them incase there lost aswell!? what can I do to unsync the phone from her iCloud and if I unsync it ans delete the photos will they be lost as the pics are I this phone and won't be on the iCloud anymore!?

You can’t. The activation lock is an anti-theft measure; Apple won’t remove it for anyone other than the original owner(assuming they’re alive.)
If you bought the device through a place such as Amazon or eBay, ask the people running it for a refund.
(111648)

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    onyok13 wrote:
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    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

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    Why do you ask the same question again?  The first answer is not going to change just because you don't like it!!

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    (117468)

  • How do I add my apple id to a used iphone that I purchased and activated? it is still under the previous owner's id.

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  • HT201441 IPhone 5 Linked to previous owner

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