TS4123 i just installed itunes 10.6.3.25 its asking to contact the software publisher i am using windows 7 ultimate plz guide me
i just installed itunes 10.6.3.25 its asking to contact the software publisher i am using windows 7 ultimate plz guide me
I hvae the EXACT same issue
I built a new computer which is EXTREMELY fast overclocked i7 ect and.. ITUNES DOESNT WORK
I click on itunes which ive uninstalled and reinstalled and reset the winsock AND seen if there were any errors AAAAAAND ive check the Hkey to make sure bonjur was the only one in there which it is and all that happens is my cpu goes to 25% and i cant do anything except go into the task manager and close it! ANYTHING with itunes (everything else is premium speed).
what do i do
windows 7 64 bit
Similar Messages
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The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download software when the above message keeps popping up...not allowing me to download
I had the same problem this weekend. The iphone 4s needed Itunes10.5 to sync to her Asus Windows 7 Laptop. When I tried to download from the Apple website I got the error that the windows installer was missings files or something like that. I uninstalled itunes and tried again but that didn't work. Then I redownloaded itunes 10.3 just to have a working version in case I gave up. Then I found site that suggested I update Windows by going through the start menu and while doing that I found an update Apple itunes file.
Goto Start and type Widows Update in the seach window. Click on check for updates (I already was current with all updates but I suggest you download the updates if there are some available.
Goto start and this time just type update in the search window. Look for the Apple itunes update link and click on it. It found there were updates for itunes 10.5, Quick time, Safari, and Icloud. I checked all the updates except for Safari, since we don't use it (yet).
The install started then seemed to stall at one spot for ~3min but then completed successfully. I open itunes and had her synced with Outlook Contact, Email, Calender, and Notes in 5 minutes. I did already configure Outlook by going to tools and Trust Center.
I hope this works. -
Just upgraded software. When system prompts to update itunes and in the middle of the system's attempt to complete the upgrade, the message, "The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance" appears.
I don't understand what "preupgrade" needs to be done.
Anyone else experience this?
Suggestions?-= Pre Upgrade Script Error with iTunes =-
Do a general web search and you will discover there are many answers, none definitive.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
scarier:
https://discussions.apple.com/message/10464515#10464515 -
I am using an iPhone 5 and an iPad 2 on a Dell XPS 8200 running Windows 7 Professional.
You can use this: http://support.apple.com/kb/ht1212 to restore the device, but please note that everything that hasn't been backed up without a code (purchases excluded) will be lost.
Good luck
Stijn -
I am trying to move Acrobat XI to a new computer. (Mavericks to Mavericks) Toward to end of the install when 'scripts' a being installed I get an 'Installation error" message. No number or reason just a message to contact the software manufacturer.
I am using a copy of a previous download of Acrobat XI, clicking the .dmg and then on the install package.
Originally, the Acrobat software was brought into the new computer by the Migration Assistant.
Does the install assistant need to be in the mix somewhere? -
I just installed Itunes on my PC, but when I try to go to the Itunes store, it just stalls
I just installed ITUNES on my PC, and my music shows up, but I can't access the ITUNES Store for some reason. It just stalls when I try to go to the store.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I just installed iTunes on my new laptop. When I click on the desktop icon I receive a pop up that says "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes". I have no idea what this means or what to do about it. I can't even find a file on my computer like the one referred to in the pop up. I am currently considering keeping my old laptop if it is the only way for me to continue to access iTunes. What should I do to fix this?
What version of iTunes are you using? An .itl file is something that Windows uses, or very old versions of iTunes on Mac. The library file on Macs is now .xml and has been since late iTunes 4.
Is iTunes running ok without any problems after you OK that message? If it is, then you may be able to ignore it if you can't account for why you're getting it. But make sure you take backups in case something happens in the future. -
i just installed itunes on my new laptop in the sync with my itouch all the music was transfered over but not the play list do i have to do it manually or can i only use this one computer to use those playlist i am content with only using this laptop but how do i get them over .and is it possible to have this itouch connected to both of my laptops. i know its a lot of questions but then again look at my sign on name,lol
First and foremost, learn punctuation and capitalization so we can read what you're writing properly.
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Just installed itunes on windows 8 and can't open it
Have purchased a new computer with Windows 8. Have just installed itunes on it and now it will not let me open it!! Please help
Hello Jess2321,
I recommend this article named iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues found here http://support.apple.com/kb/ts1717. The name says Windows 7 but the troubleshooting will be relevant for Windows 8, although some of the locations in the OS may be a bit different.
Take care,
Sterling -
I just installed iTunes on my computer, where I already have all my music. I went to Edit > Preferences > Advanced, and changed the iTunes Media Folder Location to where I have all my music, in the "Local Disk." But iTunes wont import all my music. Help?
Have you looked in the Music App on your iPhone? On the iPhone music is played by the Music App not iTunes.
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Just installed itunes on windows 8 and it will not open
i just installed itunes on windows 8 and now it won't open
Okay.
Doublechecking. Have you worked through the following troubleshooting document?
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues -
I just installed itunes on a Windows 7 PC. When I click on the Itunes icon the following message appears -
The Itunes Library.itl file cannot be found or created. The default location for this file is in the "Itunes" folder in the "Music" folder.
I have checked and there is a file named Library.itl in the "Music" folder. I'm not sure where to go from here so any help would be greatly appreciated.See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Just installed itunes but when i try to open it this error message pops up: "apple application required" then it suggests uninstalling and reinstalling which i've done a few times but nothing works
When you say you have tried everything, it would help if you told us what you have tried to avoid duplication.
When you installed iTunes did you get any error messages?
Anyway, on the face of it it may be worth trying a separate install of Apple application support.
Uninstall iTunes again. Now open Apple Software update, assuming it is working.
It should offer to download iTunes. Don't do it yet, go to the Tools menu and select Download only.
Then download iTunes. Then go to the tools menu again and select Open download folder and you should see a collection of six files.
Before going on, can you get to this stage OK?
One further thing I would like you to check, are you ahving any problems with Windows updates? Could you check in Windows Update to see if there are any failures. -
I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!
I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!
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i have just installed itune again. now when i sync it, it show me warning that all existing music will be replace with new itune which is empty. h
ow can i keep my pervious files of music photos and other files and sync with new installed ituneUse your backup copy of your computer to put everything back on the computer.
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