TS4123 My hp laptop shuts down as soon as I start itunes.

It did not do this when I first got my hp and installed. I haven't accessed itunes in some time and needed to get on today. Every time that I try to start itunes it shuts down my hp pavilion g6. I am running windows 7 with intel core processor. I have bsecure installed to monitor our router/wifi. Bsecure and itunes are both installed on my son't laptop and they are not causing problems together.
I have searched so many sites for solutions. I have updated all of my windows settings and itunes is up to date.
Thanks for any help.
scoutmom25

manolisevdalis wrote:
When my Macbook is about to die,
Are you letting the battery to be nearly totally discharged? If so, that will dramatically shorten the battery life span. Keep it attached to AC as much as possible. Here is some battery information from Apple:
http://support.apple.com/kb/ht1446
Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao

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Yup told you it was a lengthy test. Yes I think you should re-install OS X, before you do what verison of OS X is installed?
BTW please update your profile, you will find it under My Stuff in the upper right of this page. You should at least list what computers you have and what version(s) of OS X is installed on each otherwise we can't get an accurate picture of what is going on.

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Close all apps in the multi-task window and try again.
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My Pavilion DMT-1000 shuts down immediately when it starts to boot up.

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Simple, You have a hardware problem that only Apple can fix. So you need to take it back in to an Apple store and have it fixed by Apple. If it is still within it's one year warranty period it will be free.
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My MacBook will now shut down as soon as the power cable is unplugged. I've done all of the Software Updates so should be right up to date.
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You might try to reset the SMC and/or PRAM.
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[Edited by: admin]

Bad news. Anyway thanks for the info.

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Hello dushyant_02,
I suggest calling HP and speaking to a live rep regarding your issue.
If you live in the US, contact HP Here.
If you are in another part of the world, begin Here.
Please let me know your results.
Good luck!
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Hi and thanks for joining the HP forums. Please see the information at the link below for help resolving your issue:
http://www.laptopproblemfixed.com/laptop-shuts-off-when-ac-adapter-plugged-in/.
Thanks.
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue.

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Welcome to Apple Discussions!
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When any problem persists after recovering to factory settings, it's often indicative of a hardware problem.
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TS4123 My hp laptop shuts down as soon as I start itunes.

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