TS4124 Songs in the cloud

What does a down arrow in a grayed out cloud mean.  My computer shows 9600 songs in the cloud, but iphone and ipad only show 3664 songs.  the grayed out songs do not play.

1. iTunes Store purchases are available regardless of whether or not you sign up for iTunes Match. The iTunes Match benefits apply to content from other sources.
2. Yes.
3. Yes.
(83840)

Similar Messages

  • HT4914 I have just purchased iTunes Match...Can I download songs from the cloud onto my iPad?

    I have just purchased iTunes Match...Can I download songs from the cloud onto my iPad as I have dj software on the iPad and the song files  have to be downloaded onto the iPads hard drive for it to play

    Yes, you certainly can. You just tap the iCloud download button to download the tracks.
    http://support.apple.com/kb/TS4124
    Regards.

  • ITunes- Why won't half of my music library install? Why is my music corrupted? And where did all my songs in the cloud go?

    Alright there are multiple aspects to this problem.
    Back in February of 2013, I bought the album "Goodbye Lullaby (Deluxe Edition)" by Avril Lavigne. I have 12 albums that I have bought through iTunes throughout the years by her. I had an iPhone 4S and did not update to iOS 7 right away. Later in October I got the new iPhone 5S and already came pre-installed with iOS 7. Somehow, (and I don't know why or how to fix it) a bunch of my songs (again purchased through iTunes) in the cloud are either hidden or erased and I can't seem to download them. When I received my new phone, I downloaded all the songs that were in iCloud. However I noticed that a few were missing. Then a few weeks later I saw that a lot was missing. I had a total 1,497 songs in the cloud, and now it has been reduced to 701 songs. That's about half of the songs that I have spent from $.99-$1.29 on music through itunes since 2004.
    Fast forward to November 5. Avril Lavigne (big fan) released her new album. I pre-ordered it back in Septemeber. Normally the day an album is released I go to the album and pressed the cloud with the down arrow. No problem. However when I went to download this album, all it said was that I purchased it- no cloud with arrow, no nothing. I figured that it was in the cloud so I check under the purchase category in the iTunes App on my iPhone 5S. Again, no luck. Somehow when I logged on to my MacBook it downloaded a copy of the record on the computer. (That's fine. As long as I have the music...)
    Then another problem springed up. I saw that Goodbye Lullaby was no longer on my phone, however it was in my iTunes library. I tried removing all of my music off the phone. Then ANOTHER problem came up. I unchecked the box saying "Sync Music" on my phone, and pressed sync. Then for some reason it automatically checked Sync Music, and all the playlists on my computer. I did this process multiple times. I updated iTunes, I reinstalled it. Restarted the computer- Nothing. So not only half of my songs are gone from iCloud, my music that is on iTunes is NOT syncing into my phone. Plus I can't take the music off my phone without iTunes checking the Sync Music boxes again.
    the 3rd (and last) problem I have is that the music that did install in the sync became corrupted. So when I went to play them, the Music app would skip over them and then delete them instantly. One full album I had just went in a loop and changed songs lightning fast and then when I exited the album, it was delete.
    Please let me know if anyone else has any/all of these problems. I will call Apple to straighten all of this out- and I might have to schedule an appt. at the Genius Bar at the retail store (which is an hour away so if I can get this problem solved here or over the phone that would be great)
    Thanks
    Duncan.

    one last thing: I'm also getting this problem here too:
    https://discussions.apple.com/thread/5324398?start=15&tstart=0

  • I just got iTunes Match and I would like to know if downloading my songs from the cloud uses cellular data?

    I just got iTunes Match and would like to know if downloading my songs from the cloud uses cellular data if I am not able to use wifi?

    Hi,
    Yes, it will use cellular data. If you know that you are going to out of wifi range, you can predownload some music whilst you have a wifi connection.
    Jim

  • Upgrade to iOS7.1 has broken Music. . .can't play songs in the cloud and songs that have been downloaded won't play either.

    I've discovered an interesting "feature" of iOS7.1 for the iPad (4th gen). 
    Since upgrading, I can no longer play music that is in the cloud and when trying to switch to a song that has been downloaded to the device, it won't play either; however, the equilizer graphic indicates that something is playing (bouncing up and down) but the song position indicator stays at 0:00.
    Eventually, iTunes/Music (not sure what to call it these days since Apple can't seem to decide either) gives up on the song selected, the on that is not playing, and moves to the next song.  If the next song is local to the device, music plays, if it's another song in the cloud, the pattern repeats until it hits a downloaded song.  Have also discovered, after my various and simple testing efforts, that I can no longer download songs from the cloud - I was able to download one song but afer that. . .kaput. 
    It takes a special level of brilliance to send out an update that breaks your own applications/code. . .particularly one so core to the device. 
    Two words for future releases. . ."Quality Assurance". 

    I had a similar problem. Try resetting and erasing the phone and restoring from a known good backup.

  • TS1717 I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i wan to add them to my libra

    I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • Why did Apple remove many of my songs from the cloud?

    Why did Apple remove many of my songs from the cloud?

    Maybe they don't have the same taste in music as you
    Apple don't make or 'own' songs - other companies allow Apple to sell them. Sometimes these rights owners remove the songs from the store. Apple can't do much about that. You should make backups of any purchases, since Apple cannot guarantee they will be available in future.

  • Do I have to download each of my songs from the cloud individually on my iPad?

    Do I have to download each of my songs from the cloud individually onto my iPad?

    It sounds like you might want to just turn iTunes Match off on your iPad and sync the old-fashioned way from your iTunes library. That way, you can just choose what music you want and not have to redownload everything. You can always turn iTunes Match back on later if you choose to.
    Now the other benefit of iTunes Match is that it upgrades your tracks to 256 Kbps. If you're keen on having those higher quality tracks to listen to on your iPad (remember, they're also larger files), you can upgrade them in your iTunes library. Once you've run Match and it's finished its work, you can delete your songs (in iTunes on your computer) and Match will let you redownload them at the higher quality. Just be sure to have a current backup before doing this, just in case, and also note that some tracks might not be able to matched. Be careful not to delete those. You can sort your songs by Kind to weed those out.

  • Why do I have to keep re-downloading all of my songs from the cloud with iTunes match?

    I will download all of my songs from the cloud. But then I will wake up one morning and have to re-downlaod all of them. This is really anoying because it takes time for the songs to download, so i can't listen to them.

    This is on my iPhone 4. I will download them and then it will randomly just decide that I will have to re-download all of the songs again. And this process just keeps repeating!!! It is annoying!

  • HT204406 I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have reset both devices.

    I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.

    I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

  • How to download songs from the cloud to my itunes library

    I have already began the process of downloading songs from the cloud onto my itunes library. My internet decided to rest itself so once i reconnected to the internet I had to pause all downloads. I am now trying to finish the process of downloading the songs and itunes has been processing the file of 3 songs for the past hour. Is there anyway I can fix this?

    I doubt the first generation ATV supports iCloud.
    iCloud was introduced long after the first ATV and there have been no more updates for the first ATV.

  • Is there a way to download all songs from the cloud in one step?

    Is there any way to download all my songs from the cloud in one step?

    Ok, if you're wondering about an iOS device, there is no way to do that - you have to tap all of the cloud icons.
    But I do have a workaround.
    Store all the songs all locally on your Mac
    Disable iTunes Match on your iOS device
    Plug your iOS device into the computer (or this can be done with Wifi sync)
    Sync all songs to your device
    Now enable iTunes Match on your iOS device
    You now have all songs stored locally on your iOS device and iTunes Match is enabled, so your metadata syncs over iCloud, and you no longer have to plug your device in to update its music library. :)

  • I have a 5th Gen iPod Touch, I  downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

    I have a 5th Gen iPod Touch, I  downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

    Go to Settings>iTunes and App Store and turn off SHOW ALL

  • Why won't itunes find my library on my external hard drive? All that shows up are the purchased songs in the cloud?

    Why won't itunes find my library on my external hard drive? All it shows are my purchased songs in the cloud.

    See also this migrate iTunes library post or Recover your iTunes library from your iPod or iOS device.
    tt2

  • When I play a song from the cloud on my iPad, is the song actually saved to the device or is it streaming it from the cloud?  If saved, how do I clear the songs to not exceed the storage on my iPad since the iTunes library is way bigger?

    When I play a song from the cloud in iTunes Match on my iPad, iis the track actually downloaded to the iPad, or is it streaming?  If downloading, wouldn't the tracks eventually exceed my storage capacity on the iPad since my iTunes library is way bigger?  Do i need to delets songs off the iPad eventually? 

    It is downloaded, and yes it takes up space and can eventually fill up your iPad.  It's supposed to delete older tracks as the music app plays new ones and space gets low, but other apps won't delete songs and free up the space. So if you were going to say use the camera app and it was full of music you would have to delete songs manually.

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