TS4124 What causes iTunes Match, on an iOS device, to lose the cloud icon next to each song?

What causes iTunes Match, on an iOS device, to lose the cloud icon next to each song. On my iPad 2 and iPhone 4S one cloud shows up for a whole album to tap and download a whole album but the ones next to the songs are no longer there. No songs will delete from my phone once downloaded from the cloud by sliding my finger to the left over the song and tapping delete. Instead it just plays the song when I try to delete it. To delete my music from my device I have to go in to settings and delete all the music. This worked fine for the first week and then one day the cloud status next to each undownloaded song disappeared and started doing this.

Try sync Music from iTune to your iPad again.

Similar Messages

  • ITunes Match - Sync with iOS device

    I am thinking about buying iTunes Match, but i first wanna make clear some things up...
    here are my questions:
    1. Will I ever have to sync my iPhone again with my computer (over WIFI or Cable) or will my iPhone automatically download the music! Or will i have to individually download the music on to my phone? Because now if I load a new CD in my iTunes i just plug my phone into my MacBook and after that all my selected playlists will be updated and ready to listen to (without any internet conection obviousely), how will this be with iTunes Match?
    e.g.: I have this new cool tune that I import and put into my list "my favorite songs"! Will this song immediately be on the same list on my phone? online or offline?
    2. What do I have to do if i wanna delete an album on my computer? But I mean delete it forever, also out of the cloud! how do i do this, and will these tunes also dissapear on my iPhone (like they do now as soon as I sync my iOS device with my Mac)? Will I have this music present in my cloud forever?
    Thank you for your help!
    Cheers
    Yannick B.

    Hello Yannick B.
    Once you have enabled iTunes Match and then add music from a CD, it will automatically add those to iTunes Match for you or you can go to a drop down menu Store > Update iTunes Match to add the tracks. If you have iTunes Match enabled on your iPhone, you will see the changes rather quickly once uploaded. 
    If you want to delete music from iTunes Match, just delete the tracks and a prompt will ask if you want to delete from iCloud. That should answer those questions for you.
    iTunes Store: Subscribing to iTunes Match
    http://support.apple.com/kb/ht4914
    iTunes Store: How to delete songs from iCloud
    http://support.apple.com/kb/ht4915
    Regards,
    -Norm G.

  • ITunes Match with an iOS device question

    I just finished setting up iTunes Match on my iMac. I have an iPhone (16GB) that I keep a few hundred songs on. What happens if/when I enable iTunes Match on the phone? Do I lose what is currently on the phone? Does iTunes start downloading all 3000 songs I have in iCloud (which will not fit)? Or does everything stay the way it is, but I have the option of downloading any/all songs from iCloud to my iPhone?

    After thinking this over. Let me reword my post.
    When you turn on iTunes Match on your iPhone, what happens? The bottom line for me is I have much more music in iTunes than I can fit on my iPhone. I keep a few hundred songs on my phone and thats the way I want to keep it. If I turn on iTunes Match on my iPhone I get a warning "iTunes Match will replace the music library on this device" It doesn't say what it will replace it with. Will it try to add all 3,000 songs from iTunes? Will it just replace the songs currently on my iPhone with the iTunes Match versions?

  • I enabled itunes match on my iOS device and it deleted my music. Only very recent iTunes purchases are left

    How do I get my music back??

    Trust me, everything is OK!
    When you enable iTunes Match, the only way to have your music on the device is downloading it from iTunes in the cloud. You can't share the songs through iTunes with the cable anymore.
    Go to Settings > Music > Show All (turn this to ON)
    ** it's supposed iTunes Match will be ON too
    Setting this, all music you have already on iTunes Match will apear on your device.
    Hope it solves

  • Can I use iTunes Match with just IOS devices?  I no longer have a computer, just an iPad and an iPhone

    Can i use iTunes Match with just an Ipad or Iphone?  I no longer have a computer

    pollyjane wrote:
    Is there any way to use match without computer ?
    Not really, no. I suppose in theory, but there is no way to manage the library, or retrieve the match contents for back up or other purposes.

  • If I upgrade my iTunes version AFTER using iTunes Match, will everything still be saved (in the cloud)?

    New to iTunes Match, using it in hopes of freeing up disk space.  Haven't had enough room to update iTunes to the most recent version that came out with iOS7, and now that I finally have enough space to upgrade iTunes, I'm worried my iTunes Match music will be wiped or that I'll have to start all over again.
    Any information or advice would be greatly appreciated.  Thanks!

    Hi,
    Do make sure that you have a suitable back up before deleting tracks from your computer. Read this https://discussions.apple.com/docs/DOC-4112.
    Updating to the latest version will not wipe itunes match music and you will not need to start all over. It is not usual for updates to cause problems but it alway good practice to maintain a back of all your music.
    Jim

  • TS4124 I have the cloud icon next to music heading in iTunes, not individual songs, am I waiting for something???

    I have match, I have a cloud on my heading music in iTunes, I have no music on iPhone other than my past purchases and apps. Am I waiting for something to happen in iTunes with this cloud? I don't have clouds next to songs, I can't download anything even though match is on all devices. Please help.

    The small cloud icon to the right of your songs means the song is not stored on you devices drive, not that it was uploaded to iCloud.  You can listen to that song, but it's being streamed.  If you tap on the small cloud icon it should download the song onto your devices hard drive.  Once you do that the icon should not reappear again.

  • ITunes 'Match' like for photos an iPhoto on the cloud and Preview

    iTunes ‘Match’ like for photos. 250.000 photos ($250 1 year).
    It's all I need… 250.000 thumbnails on my iPad and the original on the iClod… like iTunes Match. Thanks.
    I have icloud 55 GB. Preview on Mac accept my photos, but if my Mac got stolen I lose my photos on iCloud too? Preview keep the original on the 'invisible' Library, so, make noo sense, I need the local storage.
    Photo Strream downgrade the resolution and it's limited in many ways. I hate Dropbox, Picasa e cia. I need an Apple service.

    Hello David,
    It sounds like you have an Aperture album that you are trying to transfer to the album section of the Photos app on your iPad.  I recommend following these steps to sync the Aperture album over to your iPad:
    To sync photos from a Mac or Windows PC to your device using photo applications
    Select "Sync Photos from."
    Choose the application you want to sync photos from in the pop up menu.
    Choose to sync all photos or selected photos. Select "Include videos" to sync videos stored with your photo library.
    Click Apply.
    iTunes: Syncing photos
    http://support.apple.com/kb/ht4236
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I accidentally clicked the cloud icon next to an audio track and I have no idea what that does.  the icon is now gone from that particular track. I use these tracks in my classroom, so I need to make sure that this will not affect my access to this track

    Will this affect my access to this track?

    Hello there, jkonen11.
    The following Knowledge Base article provides a legend for the iCloud icons:
    iTunes Match: Understanding the iCloud Status icons
    http://support.apple.com/kb/TS4124
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I just downloaded a song from the iTunes app, now it is showing up with the iCloud icon next to it but it is not in my phones memory.

    Now the song is not in my phones memory anymore and when I want to listen to it I have to download it again.  It picks and chooses songs randomly and for some reason it is usually the most current ones I download.  How do I stop my phone from automatically sending things to the cloud without my permission?  

    The small cloud icon to the right of your songs means the song is not stored on you devices drive, not that it was uploaded to iCloud.  You can listen to that song, but it's being streamed.  If you tap on the small cloud icon it should download the song onto your devices hard drive.  Once you do that the icon should not reappear again.

  • I turned on itunes match on my iphone, but still seeing lots of artists without the cloud icon???

    Hi ...
    I turned on itunes match on my iphone, selected "enable" and first turned OFF the slider that says "show ALL music" ... I still saw a bunch of artists (about 100)
    Then I turned the slider to ON and saw about 600 artists (as it should be), but those 100 artists do NOT have the cloud icon next to them (meaning that somehow the music is actually "ON" the iphone) ...
    can someone explain?? I thought it would be empty except for icloud, and then the things I download from icloud??

    If they do not have the cloud next to them on your iOS device, it means that the song is cached on your device.  As your device runs low on space, it clears the cached songs and you'll see the cloud next to it.  Each time you listen to a song, the song is actually downloaded while you listen.  Next time you listen, it's off the device, not the cloud.

  • Ok...so I have the latest version of iTunes...why isn't there a cloud icon next to the movie I just bought?  I assume I need it to download from iCloud.

    Ok...so I have the latest version of iTunes per response to my previous question.  Why isn't there a cloud icon next to the movie I just downloaded?  I assume that's the only way to access movies on the cloud.  ( My computer shows the icon.)

    What are you trying to do? If the movie is on your iPad, the cloud icon will not appear next to the movie. You will see the cloud icon next to the movie if you delete it from your iPad and then you can download it again. That is assuming that the movie is eligible for a free download as not every movie can be downloaded again for free.
    This is a screenshot of the purchased tab in iTunes on my iPad. These movies are already on my iPad so there is no cloud icon next to them for another download.
    What I don't understand is for what reason are you trying to access the movie? If you want to watch the movie, it is in the videos app. Maybe that is where I am missing the boat.

  • What is iTunes Match and how does it work?

    What is iTunes Match and how does it work? I have several tunes on my computer that do not show complete. The source of these tunes are from my own CDs.

    iTunes match - http://www.apple.com/itunes/itunes-match/ - see FAQ at end too
    Basically it looks at the music you have in iTunes.  If it sees the equivalent on the iTunes Store site it does nothing, but it makes that copy accessible to you to download.  If you have music  it doesn't it will upload a version from your computer to the site that only you can access from anywhere online.
    In your case if you have incomplete tracks it will not fix them.  It does some kind of audio fingerprinting to make sure you aren't just feeding it a bunch of 60s demonstration cuts and trying to get whole tracks back.

  • HT204088 what is Itunes match? I guess I bought it but really don't know what it is

    what is itunes match....changed for it...don't know what it is

    About iTunes Match : http://www.apple.com/itunes/itunes-match/
    If you've recently subscribed to it and you don't want it then you can try contacting iTunes Support and see if you can get a refund : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204406 I bought iTunes Match enabled it on my ipad now the 1800 songs in my library are gone and all I have is the music my daughter purchased from itunes how can I get them back. for her ipad.

    I have ipad 3 & daughter new ipad mini with RD. She has nano and I have classic. Her nano syncs to her own laptop and mine to my desktop. I bought iTunes Match and authorised both iPads and both iPods. I have now enabled iTunes Match in my ipad and was warned it would replace my library. I pressed "enable" and now the 1800 songs in my library are gone and all I've got is the music my daughter bought from iTunes. What have I done wrong and how can I get my songs back. When I bought iTunes Match I got 1 e-mail confirming subscription and another providing receipt but nothing else no links etc. any assistance would be appreciated.
    Arccctwc

    You can only upload music from your computer's iTunes, you can't do it from an iOS device - when you subscribe to iTunes Match on your computer it should have scanned your music library on it and matched or uploaded any non-iTunes purchased music to it.
    Do you have copies of those tracks anywhere e.g. on an iOS device or on your backup of your downloads/library ? If they are iTunes purchases then they should be in the cloud. If they were copied from CDs or bought from other sources then if they are only on an iOS device (i.e. you don't have them on a backup) then there are some programs listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991
    Subscribing to iTunes Match : http://support.apple.com/kb/HT4914
    Using Match on an iOS device : http://support.apple.com/kb/HT5637

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