TS4147 my exchange contacts are not backing upon icloud

cannot sync my exchange contacts with icloud
left my old company but did not back up contacts 

If your Exchange contacts are still in Outlook export them, then import them to the iCloud account. You can't 'sync' the accounts.

Similar Messages

  • HT201269 My iphone contacts are not updating to Icloud, I can create a contact in Icloud and it will update to my phone but I cannot create a contact on my phone to have it update in the cloud, I am using Itunes as the bridge

    My iphone contacts are not updating to Icloud or Outlook, I can create a contact in Icloud/Outlook and it will update to my Iphone but I cannot create a contact on my Iphone to have it update in the Cloud/Outlook, I am using Itunes as the bridge. I originally installed the Icloud manager to sync my contacts to Cloud/Outlook, but I did not like the functionality, when I uninstalled the Cloud manager and and installed Itunes I noticed that the none of my contacts in the phone updated to Outlook.
    Thanks in advance.

    Hi Cyclops12,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    iCloud: Troubleshooting iCloud Contacts
    http://support.apple.com/kb/ts3998
    Cheers,
    - Judy

  • HT204150 microsoft outlook contacts are not uploading to icloud?  how do I get it to upload?

    My Microsoft outlook contacts are not uploading to icloud.. how do I correct this ?

    I also have this problem, just from the iPhone 5s which makes my life crazy, too.
    The problem of having multiple devices doesn't seem to help, but the odd part is when everything I am doing is correct, it still doesn't sync like it used to do before iCloud, and when we had to USB wire connect the iPhone to the Laptop to make contacts sync.
    Might I add that I am not using MAIL on my LAPTOP?
    but ?Britty sounds like her issue is easier as gmail sometimes can create duplicates so you are in good if you are not having that problem or nightmare...
    IF ANYONE ELSE can PLEASE ADD to this THREAD? I would be thankful
    as there seems to be a TRENDING on iPhone 5s not syncing with other devices or backwards.....(I have added contacts to the iPhone 5s and they never get added to the iCloud or the iPad or the Addressbook or CONTACTS on the LAPTOP....
    This should be working and I have checked the CONTACTS on the laptop GROUPS , iCloud, vs ALL ON MY MAC
    it just isn't syncing and in some cases I am getting a WEB DAV error or CAL error...-1
    what is that? iCloud will not sync all contacts?
    something is crazy
    but I want to remain at 10.8 MOUNTAIN LION and not upgrade to MAVERICKS......or use MAIL on my LAPTOP...just CONTACTS ONLY......

  • My mac contacts are not updating through icloud?

    I am puting new conacts on my phone and ipad but they are not being updated through to my mac any ideas?

    Please try the following…
        1.    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
        2.    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
        3.    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • My contacts are not syncing from icloud to my pc and iphone

    Though my iphone has all my contacts listed only of few of those contacts show in my icloud contacts and my outlook contacts.  Can anyone help me to fix this problem?  I thank you, in advance, for your assistance.

    Just to confirm, if you go to https://www.icloud.com/ and sign in with your appleID and password, do you see all of your iphone contacts in the icloud?  Also, on your iphone settings, under iCloud you have iCloud setup to synch your 'contacts' set to 'on'?  Make sure you are running the latest apple iOS too under General/Software Update (5.0.1).  If you use iTunes to synch info with your phone, I would disable 'synch contacts with outlook' as it's not required any longer. When your phone is plugged into the PC, you will notice that setting by clicking on your phone under 'devices' on left and then going to the 'info' tab at the top, first setting.
    I have Outlook 2007, in the left sidepane, you should see a "contacts" button, select it. Up at the top on the left side you should see "My Contacts" where your old outlook contacts are stored (the default contacts) and now below that you should see "contacts in iCloud" where your iphone contacts were synched to Outlook.  Additionally, from the menu you can select Tools/Address Book..  There you should see all your contacts in the various address books. There is a drop down where you can select a particular address book, such as "iCloud" or the default "Contacts". These are two seperate address books, only one is synched to your phone/icloud.
    Hope this helps.. frustrating these issues can become.
    /Rick

  • HT204150 My contacts are not being backed up in my iCloud account

    My contacts are not being backed up in my iCloud account. Any suggestions?

    Only contacts that belong to the iCloud group are synced to your iCloud account.  If you have non-iCloud contact groups on your phone, first go to Settings>Mail,Contacts,Calendars>Default Group (in the Contacts section) and make sure you select iCloud as your default.  Next, go to Settings>iCloud, turn Contacts to On, and when prompted, choose Merge.  Then try creating a new contact on your phone and see if it appears in your contacts on icloud.com when you check from your computer.

  • I had back my contacts but now i restore my all contacts are not showing

    i had backup my contacts two times on icloud at 13/11/13 then replace my iphone . now i restore my contacts from icloud but my contacts are not showing.

    Did you sync your contacts with iCloud on your old phone by turning on contacts in Settings>iCloud?  If so, are you contacts on icloud.com when you check using your computer?

  • TS4147 i have been using an iPhone 4 till date and now migrated to a iPhone 4s.The contacts are not copied in total from the other phone what should i do

    i have been using an iPhone 4 till date and now migrated to a iPhone 4s.The contacts are not copied in total from the other phone what should i do

    Welcome to the Apple Community.
    Please try the following…
    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • HT4759 I just got a new macbook pro and I would like to have all of my contacts from my iPhone 4s imported. I have iCloud turned on on both devices but the contacts are not importing what am I missing

    For some strange reason my contacts are not populating on my macbook from my iPhone. I have iCloud turned on on both devices and I have selected the contacts folder to be in the cloud but my macbook isn't populating the data.

    To copy your exchange account contacts to iCloud, do the following:
    Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iDevice when prompted (any iCloud contacts will still be in iCloud).
    Download the app My Contacts Backup.  (If you have more than 500 contacts to transfer from our exchange account you will need the “Pro” version.  If you aren't sure, start with the free version.  When you use it, it will tell you if you need the paid version.)  Use the app to back up the remaining contacts on your phone (from your exchange account) as a vCard attachment to an email that and send the email to yourself.  Confirm that you have received the email.
    Go to Settings>iCloud and turn Contacts back to On.
    Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section) and set this to iCloud.
    Go to Settings>Mail,Contacts,Calendars…tap your exchange account and turn off contacts syncing.*
    Open the My Contacts Backup email and tap the attachment to import the exchange contacts back to your device, and to iCloud.  Go to icloud.com to confirm that the contacts are there.  If you ever want to "refresh" this with your current exchange contacts, you can reply to this conversation in the future and I can give you the steps to do so.
    * You could leave it turned on if you want to reference it occasionally.  If you do, just open contacts and tap Groups, then tap the exchange account so it is unchecked and tap Done.  That will hide them from view so you don't see duplicates.

  • Revolution-Exchange contacts will not sync

    I have an issue where my exchange contacts will not update on my new Revolution.  The Activesync is working fine with my mail and my calendar over my exchange account, but the phone will not load my contacts from exchange.  I have called online tech support and am working with my work IT group... but so far nothing has worked... any ideas from the group?

    as a follow up - PROBLEM SOLVED... 
    I had to make a backup copy of my contacts... delete them all from my primary exchange contact list... and then I created a test contact which started the sync process to my phone.
    I could then add my 600+ contacts back in smaller groups to get them to sync to my phone.
    Thanks to my IT department for the suggestion !!!

  • After upgrading to iOS 5 I cannot enter to mail (outlook exchange ),contact did not open, general settings - mail contact did not work.help me

    After upgrading to iOS 5 I cannot enter to mail (outlook exchange ),contact did not open, general settings - mail contact did not work.help me

    Hi,
    the settings are gone, i guess. But even worse, I cannot get the iPad2 to play Full HD thru the Apple digital AV adaptor using apps that support  (and advertise this), like AVPlayer HD. This definiteley used to work before one of the last iOS upgrades. (I am now at 5.1.1).

  • I updated my iphone 5 to ios 6.something to get rid of a notification and it went into recovery mode!!! My photos are not backed up or on icloud. i havent restored yet bc i cannot lose my photos but tinyumbrella wont work. HELP! please:(

    I updated my iphone 5 to ios 6.something (something about the speakers) to get rid of a notification and it went into recovery mode!!! My photos are not backed up or on icloud. i havent restored yet because i cannot lose my photos/videos, etc. but tinyumbrella wont work to exit recovery mode. HELP! please:(
    i tried tinyumbrella (and another similar software) to exit recovery but it only remains on the apple logo stuck there. please is there anything else i can do? i've contacted apple and they have told me the only choice i have is to restore and lose all my data.
    my iphone isn't jailbroken and i've updated before without this problem so i'm not sure what has happened. is there anyyy hope please ???

    First I would try to hold down the power and the home button for about 15sec, but at least as long as the iPhone restarts, if it is still stuck or still in recovery mode then I can suggest you the tool "Wondershare Dr. Fone for iOS", it is both a Windows and Mac tool and I just used it today to get my iPad out of the Recovery mode.
    Tell me if any of these options worked for you.

  • My iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

    my iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

    If you weren't able to sync the purchases to a computer previously and now your iPod needs to be restored so you can't sync it now, then you may be out of luck and will need to purchase your content again. Officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications and iBooks. The official statement of their policy can be found here, among other places.
    You can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it. 
    Good luck.

  • I have set up my iPhone to wifi sync with iTunes on my Mac Air, but my iPhone's contacts are not displaying in Contacts on my Mac...any ideas?

    I have set up my iPhone to wifi sync with iTunes on my Mac Air, but my iPhone's contacts are not displaying in Contacts on my Mac...any ideas?

    Hi there kushfromgbr,
    You may find the information in the article below helpful.
    About SyncServices
    http://support.apple.com/kb/HT5847
    OS X Mavericks
    OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.
    If you would like more information about setting up iCloud on your devices you can take a look at the article below.
    iCloud: Set up iCloud on your devices
    http://support.apple.com/kb/PH2609
    -Griff W. 

  • Droid Maxx, NEW...Contacts will not back up!!

    Droid Maxx, NEW...Contacts will not back up to cloud app. nor will it back up to backup assistance. I have tried for two days. Says synced but says there is no contact on device. I have like 400 contacts. WTH??

        Bigdr78,
    Lets make sure your contacts are safe and sound. Ann154 is correct - they will not back up to both, but the work-around you're thinking of should do the trick!
    SarahO_VZW
    Follow us on Twitter @VZWSupport

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