TS4148 I purchased the iphone 4s from uk and now I am in uk. The phone was and not used in uk. I after arrival in Pakistan tried ti put the sim but the sim is not recongnised and phone is blocked
I purchased the iphone 4s from uk and I came to Pakistan and the phone was new. after arrival I placed a pakistani sim but the sim is not recognised and phone is blocked.
Where exactly did you buy the iPhone and was it new or used
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Issues regarding a purchase of Iphone 6 from Canada and taking to India
Hi!
I am a resident of india.
I am currently in Calgary, Canada till 12th October and planning to buy iphone 6 space Grey (16GB) unlocked from here because in India it won't be launched before November for sure. (I can't wait till then).
Will there be any problem in using it with indian carriers considering signal band or any other specification.
And what about the Warranty related issues? Can it be repaired in India under warranty if some hardware or software problem comes up?
If not, then is it possible to purchase warranty in India from apple by paying some amount?
And even if this is not possible, does Apple store in India repairs iphone (in warranty) by billing the exact cost required to repair?
How likely can a software or hardware problem can come up?
Note : I have no prior experiance with apple and this is the first iphone I'll be buying.
Thanks in advance fr any reply.qwerty2108 wrote:
Hi!
Will there be any problem in using it with indian carriers considering signal band or any other specification.
LTE might not work as this is not guaranteed.
Can it be repaired in India under warranty if some hardware or software problem comes up?
No
If not, then is it possible to purchase warranty in India from apple by paying some amount?
No
And even if this is not possible, does Apple store in India repairs iphone (in warranty) by billing the exact cost required to repair?
No
How likely can a software or hardware problem can come up?
Hard to tell. But Apple iPhones are usually very good. But problems do crop up now and then.
India it won't be launched before November for sure. (I can't wait till then).
It might be a good idea to wait. -
Please suggest me that if Apple India can handle this problem as I have purchased it from USA..
Hello Kgd007,
I am sorry to say but as per Apple Policy you will not get Support in India for any iPhone which is not purchased in India, Apple provides International warranty for all Apple products (Excluding iPhone). And if you have an iPhone which is Purchased from United States you will get support for that in all country where Apple have there direct presence and as Apple do not have there own store or service centre currently in India you will not get any support for that iPhone. And also as you said that your iPhone has physical damage which is not covered under Apple warranty but it can be replaced by paying certain amount in the country where Apple have there direct presence.
For more Information you can call on Apple Toll Free Number : 1800 425 0744 -
Can you help me on my above query?
Are you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out. -
Purchased an iPhone 5s from individual and can't log in to phone
The phone is working, but I cannot put my email in. It wants the email that is a hotmail account. I looked the phone up online and says that the phone is not activated status. I need help. Thank You
The phone probably has activation lock. You need the email account and the password to unlock the phone. Contact the seller and get the information from them or have them log into iCloud and turn off Find My Phone for the device. If they do not do this you will never be able to use the phone as activation lock cannot be bypassed, not even by Apple.
A more likely scenario is that the phone was stolen by the seller and sold to you. You may have just purchased and expensive brick. -
I purchased an unlocked iPhone 4S from US and returned to india,but now I can't activate the phone.
I purchased an unlocked iPhone 4S from US and returned to india,but now I can't activate the phone. Called up the apple support team in India they said it is already unlocked from AT&T. What am I suppose to do ?
Previously my iTunes was showing the phone and summary etc etc. The India Support center asked me to upgrade it to 5.1.1 then the new sim will be recognised, but now nothing is happening, even iTunes is not showing the Summary page.
Please suggest?
I never expected apple stuff to be like this.mithaani wrote:
Got an (unlocked) iphone 4s from US
As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
Good luck. -
Help Please,
I purchased an iphone 4 from a friend, i somehow cleared it and it's now at the original activation screen, i have spoken to the carrier and they have unlocked it for me. Once the carrier unlock details get sent to apple, will i be able to use any carrier sim card to activate the iphone? currently when i connect to itunes it says the sim is not the original one and i need to insert the original sim... will this happen now that it has been carrier unlocked? i have been told the unlocking can take between 5 and 72 hours, do i just keep trying with itunes or do i have to do something different?
This is a christmas present for my son and i am running out of time, i'm not in an area that i can just go into an apple store and ask, i'm currently overseas in a very poor country and there are not many iphones that i have seen here so your help would really be appreciated.
i think the operating system is 6.0.1
Thanks,
Matt.scrapman26 wrote:
i was told it can take between 5 and 72 hours for the carrier unlock is done.
And have you waited that long? If not, then that's why it's not done yet. -
I purchased an iphone for my daughter and we are using the same account and she deleted some contacts from her phone and they were deleted off of my contacts as well. Is there a way to use icloud backup to reinstall the contacts to my phone?
Welcome to the Apple community.
You can only restore them from a Computer backup. This has occurred because you are sharing an iCloud account. ideally you should each have your own iCloud account, that way you can each manage your own mail, contacts, calendars, documents etc and avoid unintentional deletions and unwanted editing. If there is information you wish to share between you, this can be done with a secondary account.
Having separate iCloud accounts, doesn't mean you have to have separate iTunes accounts, so whilst you keep your personal data separate, you can continue to share music, apps, books, TV shows, movies etc. -
can i pre order and purchase an iPhone 6 from the canada apple store online and have the phone shipped to ontario using a master card from another country?
No
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how to remove activation lock :Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me
You just made a very expensive mistake, especially if you can't return the phone.
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i am trying to put my sim in to a iphone i bought from a friend it is the same network but it wont link to my itunes
Please define "it wont link to my itunes".
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I have purchased my iPhone 4S from USA. Its a Factory unlocked phone. I am facing problem with the hardware. Is there any support that apple provides to send the phone from India to USA to get it replaced? Also if there is any travelers Policy?
No and no.
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Hi, My friend purchased iphone 4S from US and now its a locked version. Is it possible to unlock the phone, if yes iam ready to pay the price. Thanks
It is not possible to unlock a US iPhone. NO carriers in the US allow unlocking. Sell the phone and purchase one in your country.
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I brought a Iphone 4s from someone and they never give me their apple id and password. Now I the phone but its lock , how do I unlock it ?
You don't. Take it back to them and ask them to unlock it. If they refuse, or if they have now vanished off the face of the earth, you own a brick. There is no way past the activation lock without the proper credentials.
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Got an (unlocked) iphone 4s from US and tried activating in India but it throws an error saying 'unable to activate bcos the activation server cannot be reached' ..I tried connecting to itunes through my laptop but it does not detect my iphone..pls help
mithaani wrote:
Got an (unlocked) iphone 4s from US
As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
Good luck.
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