TS4148 iPhone 4S not recognising sim

I have tried all of the options on the apple website to try and get my iPhone 4S to recognise my sim and none of them have worked is there anything ells anyone can suggest?

If there is an error message, what is the exact wording of that message?
What is the name and country of the wireless provider that you are trying to use?
Have you tried removing the sim, cleaning the contacts, and putting the sim back?
What did the wireless provider say when you asked them for assistance?

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IPhone 3GS not recognising sim card????

I recently upgraded from an iPhone 3GS to an iPhone 4. As I had bought the phone from Orange I was able to keep it and had planned to give it to my daughter to use. Before handing the phone over to her, I deleted all the information on it. I can't remember how I did this, but it was built into the iPhone menu and left the phone, just as it was when I first bought it, asking for configuration, language settings, enable locations settings etc., The iPhone was working BRILLIANTLY before this and I had never ever experienced any problems with it at all.
My daughter is now the not so proud owner of my old 3GS, she can not use it. She has put her Orange Sim Card (contract) from her "old phone" into the 3GS and it is not saying "No Sim Card". I have also tried to connect this 3GS with iTunes and the iPhone emblem is visible in the menu on the left hand side of the screen, but when you click on this emblem it throws up a similar message saying the does not have a sim card in it (when I know it does because I put it in there).
I have spoken to the iPhone support at Orange who had me doing various things in trying out various Orange sim cards within the 3GS and it would not recognise any of them. The support guy got me to carry out a "software" reset (by pression the home button and on/off button at the same time), the sim card was still not recognised. His final words were, it's got to be the phone and you warranty has run out. He seems to think it is a software problem....
I had recently updated the IOS to 5.0.
Can anyone offer any explanation as to what may have gone wrong, has my old faithful 3GS just had enough or is it something that I could have done to "bugger it up".
All ideas or explanations appreciated.

So Melopez.........am I hearing you right???
If Apple have provided their customers with Software that, basically "buggers up their phones", what are they doing about it.
Surely we could be making some sort of claim against them.................I now have an iPhone 3GS that's only use is as a door stop, or maybe a paperweight (as a result of their so say, software bug). On the last occassion that I synced my 3GS I was informed that there was an update, so I updated it. There was nothing on this update saying "if you are the owner of a 3GS, IOS 5 is not compatible with this software, so our advice to you as a loyal customer of ours is do not update your phone as you won't be able to use it afterwards". Too much to ask for really!!

Iphone 5 not recognising SIM even after restoring it

my SIM was not being recognised by my iPhone 5 and I took apple's advice and tried to restore it, however, now my phone is completely useless as it will still not recognise the SIM and thus the phone will not restore... what shall I do?!

Then get a new Nano-SIM from your carrier. It may have failed, or, if you cut a SIM to fit, you may have damaged that one.
If a known good Nano-SIM still doesn't work, make an appiontment at the genius bar and have the phone checked for a hardware failure.

Iphone 4, not recognising SIM card, tried other sims and no success. Also tried restoring phone, now I cant restore it as it cant detect the SIM

Basically, phone suddenly said there was no SIM card, despite being able to recieve texts moments earlier. There were no bumps or anything out of the ordinary between these. Tried the recommened tips but no success, also tried restoring my Iphone but now it cant be activated as it cant find the SIM, tried my brothers SIM with no success but my SIM worked in his phone. Does anyone have any suggestions?

Remove and re-insert the SIM.
Clean the contacts on the SIM with an eraser.
If it is still not working, take the device to Apple for evaluation and possible replacement.

Iphone 4s not recognising new sim card keeps saying sim not valid?

iphone 4s not recognising new sim card keeps saying sim not valid. Can anyone advise me please?

There are three possibilities:
1. Your phone is locked to a different carrier and will not work with any SIM card except those from that carrier.
2. Your new card is from a carrier not supported by the iPhone.
3. Your new SIM card is defective.
In order to determine which is the right answer you could try a different sim from the same carrier or try your new card on a different iPhone. Also check to make sure your new carrier is a supported carrier.

HT4994 MY IPHONE IS NOT A SIM FREE HOW CAN I USE IT IN ANOTHER COUNTRY?

MY IPHONE IS NOT A SIM FREE HOW CAN I USE IT IN ANOTHER COUNTRY?

Apple can do nothing. As Tim said, only the carrier to whom the iPhone is locked can authorize unlocking. You must contact that carrier.
Regards.

My iphone is not recognised by itunes or my computer

My iphone is not recognised by either i tunes or my computer. Everything was working fine but now when i plug my phone into the computer it does not charge up the battery nor does it appear in tunes or my computer.
I have gone through the apple checklist in trying to resolve the problem going into device manager as advised in the apple help guide.
I have reinstalled i tunes as advised, restarted the apple mobile device. When I come to 'verify that the apple mobile usb driver is installed' . There is no apple mobile device usb driver listed under 'universal serial bus controllers' so I followed instructions to install it as per apple website.
In the device manager box under 'other devices' it shows iphone and unknown device both have which have an exclamation mark in a yellow triangle over them.
I followed the instructions to update the apple mobile device driver under 'if only apple iphone appears' got to 'click ok in install from disk dialogue' which is point 8 in the instructions and then point 9 'click next to finish the driver installation steps'.
However this error message appeared - 'windows encountered an error installing the driver software for your device' stating it found the driver software but encountered an error trying to install it. One of the installers for this device cannot perform the installation at this time.
Any help greatly appreciated.
Thank you

Ok Ive gone to support.apple.com and the heading is 'iso:device not recognised in itunes for windows'
Following all steps listed then at step 5 'verify that the apple mobile device usb driver is installed....
In device manager I can see two issues a) under heading 'other device' it lists two....iphone and unknown device...both have ! in a yellow triangle.
Under the heading univeral serial bus controllers I cannot see Apple Mobile Device USB driver so I carry on to the section stating 'Reinstall the Apple Mobile Device driver.....
I click on start and in dialog type devmgmt.msc
I expand the sections imaging devices / other devices / universal serial bus controllers
The guide then says look for the entry that recognises the device as a camera howver all Ican see near this is under 'other devices' where it lists iphone (and unknown device) both with ! in yellow triangle
The next guide entry offers 'If only unknown device appears' or 'If only apple ihphone/pad/pod appears' however I can see both unknown device and iphone.
If I click on 'unknown device' > properties>details>Hardware IDs it shows nothing in the box however under the 'general' tab it states ''This device is not configured correctly (Code 1)'' and suggests clicking update driver. Doing this displays error message - ''Windows encountered a problem installing the driver for this device'' saying ''Windows found driver software for the device but encountered an error while attempting to install it - WPD FileSystem Driver - One of the installers cannot perform the installation at this time''
Doing as above but by clicking on 'iphone>update driver > browse my computer for driver software > let me pick from device drivers on my computer > Have disk > mobile devices two items are shown a) Apple Mobile Device USB driver b)MTP ISB device....
Highlighting (a) and clicking 'have disk' and locating the usbaap164 file in c/common files/apple/mobile device support/drivers then double clicking this file and OK in the 'Install from Disk ' dialog and next again gives error repsonse as above in terms of encountering a problem installing driver but this time lists Apple Mobile Device USB driver.
Sorry for the long winded step by step hope this helps explain things a bit!

My iPhone is not recognised by iTunes [iTunes could not connect to this iPhone. This device is no longer connected]

When I plug my iPhone 4 in to my MacBook Pro, it charges but it is not recognised in iTunes.
After about 30 seconds I get the following message:
"iTunes could not connect to this iPhone. This device is no longer connected."
The device still charges but is not recognised.
I've obviously tried restarting both devices / programs. I'm running the laters versions of iTunes and iOS on my iPhone. I've tried all the steps in the troubleshooting pages, and i've re installed iTunes. Stil no luck.
Any help would be appreciated.
Thanks!

I am having a very similar issue with my iPhone 5.
Yesterday I took it to the Apple Store as the battery was draining rapidly, and had the phone restored from an iCloud backup. Everything but my music was synced, and when I returned home to sync my music, the iPhone is only being recognised by iPhoto and I am having error messages from iTunes that the iPhone is not recognised and is unresponsive. I have tried everything I have found online, including trying to connect my phone to my work computer with similar messages.
Please help!

My iphone is not recognised by iTunes on Windows 8.1

My iPhone is not recognised by iTunes since the Windows 8.1 update?

Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy

IPhone 4 not recognised at all by my computer

Hi, please help, this is driving me mad.
When I plug my iphone into the laptop, nothing happens. Other USB components do work, I have Windows 7.
I have followed the various pieces of advice on here, have reinstalled itunes etc, all to no avail.
The Apple Mobile Device USB driver is missing in the list on the Device Manager and the iPhone is not recognised anywhere in the device list.

I presume you are using Windows
iOS: Device not recognized in iTunes for Windows

TS1538 I have just installed Windows 8.1 and now my ipad and iphone are not recognised in iTunes, can anyone help?

Hi everyone,
This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?

Hi Skydiver119,
Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
Plug your Ipad USB cable into USB port.
Go to your Control Panel, click Hardware and Sound, then click Device Manager.
Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
Right-click the Apple Device your using, and choose Update Driver Software..
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

HT5624 Restore back up of my iPhone-password not recognised. After restore, itunes can not restore because it says the password is incorrect. But I can sign into my apple account with the password.

Restore back up of my iPhone-password not recognised. After restore, itunes can not restore because it says the password is incorrect. But I can sign into my apple account with the password. My iPhone is now set to factory settings as a new phone, what can i do to access the back up from my phone before I reset it.

That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

HT4972 my iphone is not installed sim card.so I can't update my iphone.

my iphone is not installed sim card.so I can't update my iphone.

That's correct, without a supported SIM card you can't set up the phone.
If your carrier supports unlocking, you can use any SIM after your phone has been unlocked by the provider:
iPhone: Wireless carrier support and features
iPhone: About unlocking
Follow the instructions in this article to unlock your iPhone for use with different carriers.
Follow these instructions to initiate the unlocking process for your iPhone:
Check if your carrier offers unlocking. Only your carrier can unlock your iPhone.
Contact your carrier and request an unlock.You may need to meet certain requirements to qualify for unlocking. After your carrier submits the unlocking request, it may take up to seven days.
Once you receive confirmation from your carrier that your iPhone unlock has been processed, proceed to the next section.
If you have a SIM card from a carrier that is different from your current carrier, and you've received confirmation from your current carrier that your iPhone is unlocked, follow these steps:
Eject your SIM card and insert the new SIM card.
Complete the setup process.
If you do not currently have another SIM card you can use, follow these steps to complete the process:
Back up your iPhone.
Erase your iPhone.
Complete the setup assistant and restore your backup.
Additional Information
If you experience issues or receive the following error message displayed in iTunes or on your device, follow the steps below:"The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier store."
Restore your iPhone.
Contact your carrier to verify that the unlock was applied in your carrier's system.

Hello! my iphone 3gs not recognize sim released

hello! my iphone 3gs not recognize sim released, I displayed in invalid sim message, note that the purchase did acknowledge the sim of any operator (mexico) but now does not accept.
if I perform a restore from itunes will correct the problem.
greetings.

the sim's I have used, are working without any problems on other computers gsm, but my iphone does not recognize them.

Iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.

iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.
After installing latest version of Itunes, I connected my Iphone via USB and selcted yes to upgrade my Iphone, towards the end of the upgrade a notification popped up indicating that the upgrade had failed. Since then my Iphone just isn't responding, I've tried reinstalling Itunes, turning off Norton Security.
Any help would be greatly appreciated.

Thank you Carolyn,
I've been through all those and apart from anything else, itunes is not seeing my phone, I therefore cannot restore the phone.
Have tried deleting and reinstalling itunes in case something was missing there, though the fact the problem is on both my mac and my windows machine seems to me to suggest a phone problem..
Is it possible that the latest IOS update which I did a week or so ago was not completed correctly? If so could this cause the problem? And how can I correct it?
Many thanks

TS4148 iPhone 4S not recognising sim

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