TS4170 Same error after restart

I'm currently getting the above error, after removing the cables and doing the 2 finger restart on the apple remote, I'm still getting the same error message:
Netflix is currently unavailable, try again later
Anyone know how to resolve this?
Thanks

UPGRADE/POSTP: START OF PHASE CHK_POSTUP
Errors occurred during the upgrade that require revision:    
It is strongly recommended to solve those problems before   
starting the productive operation of your SAP system !!     
Please consult the following file for detailed information: 
D:\usr\sap\PUT\log\LONGPOST.LOG
You might find it helpful to use the message class and the  
message number as a search index for obtaining relevant notes
from the SAP Service Marketplace (e.g. search for keyword 'TG123').
phase names and number of problems that occurred in this phase:
                  XPRAS_UPG      1
And in log file
UPGRADEPHASE XPRAS_UPG
1PEPU203X> Messages extracted from log file "SAPR700ZF1.DEV" <
A4PECOM_PRODUCT 063 Execute the upgrade report "COM_PRODUCT_UPGRADE"
Executed Report but still not able to execute this phase
Cheers
Murali

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    [oracle@linux ~]$ lsnrctl services
    LSNRCTL for Linux: Version 10.2.0.1.0 - Production on 11-JUL-2007 22:19:47
    Copyright (c) 1991, 2005, Oracle. All rights reserved.
    Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=linux)(PORT=1521)))
    Services Summary...
    Service "PLSExtProc" has 1 instance(s).
    Instance "PLSExtProc", status UNKNOWN, has 1 handler(s) for this service...
    Handler(s):
    "DEDICATED" established:0 refused:0
    LOCAL SERVER
    Service "TESTDATABASE" has 1 instance(s).
    Instance "TESTDATABASE", status READY, has 1 handler(s) for this service...
    Handler(s):
    "DEDICATED" established:13 refused:0 state:ready
    LOCAL SERVER
    Service "TESTDATABASEXDB" has 1 instance(s).
    Instance "TESTDATABASE", status READY, has 1 handler(s) for this service...
    Handler(s):
    "D000" established:0 refused:0 current:0 max:972 state:ready
    DISPATCHER <machine: linux, pid: 25175>
    (ADDRESS=(PROTOCOL=tcp)(HOST=linux)(PORT=38662))
    Service "TESTDATABASE_XPT" has 1 instance(s).
    Instance "TESTDATABASE", status READY, has 1 handler(s) for this service...
    Handler(s):
    "DEDICATED" established:13 refused:0 state:ready
    LOCAL SERVER
    Service "test2.class" has 1 instance(s).
    Instance "test2", status READY, has 1 handler(s) for this service...
    Handler(s):
    "DEDICATED" established:0 refused:0 state:ready
    LOCAL SERVER
    Service "test2_XPT.class" has 1 instance(s).
    Instance "test2", status READY, has 1 handler(s) for this service...
    Handler(s):
    "DEDICATED" established:0 refused:0 state:ready
    LOCAL SERVER
    The command completed successfully
    [oracle@linux ~]$
    Now I'm connecting and here is my result:
    [oracle@linux ~]$ sqlplus /nolog
    SQL*Plus: Release 10.2.0.1.0 - Production on Wed Jul 11 22:21:24 2007
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    SQL> connect sys/pwd@testdata as sysdba
    Connected.
    SQL>
    I am able to access the database from the OEM.
    Now, here's what happens next. I shutdown the database from sqlplus and now when I restart, I get this message:
    SQL> startup
    ORA-24324: service handle not initialized
    ORA-01041: internal error. hostdef extension doesn't exist
    Now, if I exit sqlplus, enter again and try to connect, I get this error:
    oracle@linux ~]$ sqlplus /nolog
    SQL*Plus: Release 10.2.0.1.0 - Production on Wed Jul 11 22:28:01 2007
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    SQL> connect sys/pwd@testdata
    ERROR:
    ORA-12514: TNS:listener does not currently know of service requested in connect
    descriptor
    SQL>
    Any solutions? I appreciate your help.

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