TS4180 My ipod touch turns off when I try to edit my pictures

My daughter just purchased this Ipod 4 and when she trys to edit her pictures, the ipod shuts off and restarts again.  Does anybody know why this occurs and how to fix it?

Other than updating the operating system, I wouldn't obsess over it.  The thing is brand new.  Contact Apple - 800-275-2273 in the U.S.A. and I think Canada.

Similar Messages

  • My iPod Touch Turns Off When I Try To Restore It

    Ever since I updated my iPod Touch to 8.0/8.0.2 I've been experiencing issues. Every other day or so my iPod would freeze up and the pixels would "burn" out and my device would turn off. Last night when it did it all of my music disappeared from my device and syncing it fixed it. When I got up this morning I listened to my music and it burnt out again, but this time now whenever i try to turn on my iPod it gets to the apple logo and it keeps doing it. It also kept turning on by itself when it happened. Now whenever it turns on it goes straight to recovery mode with the iTunes logo and whenever i try to restore it i get error 4013 every time and it burns out when it gets to the apple logo with the spinner underneath. I've done everything from letting the battery drain to putting it in dfu mode and manually selecting the ispw file. So, what's wrong?

    iOS: Restore errors 4005, 4013, and 4014
    It may be a hardware problem.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar              

  • IPod Touch turns off when lock button is pressed.

    My father accidentally put my dog's cage on top of my iPod Touch...surprisingly it was fine. Or so I thought. A few minutes later the volume started acting strange, which I think was a problem with the button. Somehow I fixed that after playing around with it. But when I pressed the lock button, the iPod turned off, and wouldn't turn back on, as if it had no battery life whatsoever. When I got home, I plugged it in, and thankfully it responded. I thought it was fine, until I tried to press the lock button again. It completely dies every time the button is pressed. Which I suppose is alright, as long as I never press that button again but that's rather annoying. Any ideas on what to do with that?

    Sounds like you have a internal connection problem in the iPod. I would make an appointment at the Genius Bar of a local Apple store.

  • IPod Touch turns off when shaken during sleep mode & other problems

    I noticed a problem with my iPod Touch around a month after I bought and I thought it was normal for the iPod Touch to act that way but it seemed rather getting into my nerves. I will try to describe the situation the best way I possibly could so please bear with me.
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    iOS: Restore errors 4005, 4013, and 4014
    It may be a hardware problem.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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  • My ipod keeps turning off when i try to restore it from iCloud

    I reset my ipod last night because i wasnt able to delete photos and thats what another community suggested i did. But now everytime i try to back it up using iCloud it turns off then turns back on again and i have to restart the process of naming my language, country, etc. I have started the process over about 5 times already so i just decided to come here to see if someone could help.

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    iCloud: Troubleshooting creating backups
    Are you try to backup the iPod to iCloud?
    Or are you trying to restore the iPod from the iCloud backup?
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  • TS3989 My iPod flashes then turns off when I try to rotate a picture,what do I do?

    Ok so I want to rotate a picture and press on that little ➡ and it looks like it's turning off but then it flashes and turns on again by itself!how do I fix it?;(

    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • My ipod 5 turn off when im listening to radio. It is brand new.... I bought it just yesterday. :(

    My ipod 5 turn off when im listening to radio. It is brand new.... I bought it just yesterday.
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    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • Why does my ipod touch turn off and not turn on for a while

    every once in a while my ipod touch turns off and wont turn back on for a day or two. So why does it do this, it is from over use of the ipod?

    Try the following fixes in order:
    - Reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes
    - Restore the iPOd to factory defaults/new iPod
    If yo still have the problem you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I did a factory reset on my ipod touch, but now when i try turning it on it just goes to the apple screen with the loading sign

    i did a factory reset on my ipod touch but now when i try turning it on it just goes to the apple screen with a loading sign, ive let my battery die and tried reconnecting but it still wont work. it doesnt even come up on itunes.

    Why won't it let you sync?  What happens when you try to sync it? Any error messages from iTunes?  How is your iPod configured to sync music from your iTunes library?  In other words, what options do you have selected from under the iPod's Music tab in iTunes?  To access this tab, plug your iPod in, select it under Devices in the left hand pane of iTunes, and over to the right locate and select the Music tab along the top.
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  • My iPod touch goes black when I try to face time. Can anyone help with a fix.x

    My iPod touch goes black when I try to use FaceTime. Can anyone help.x

    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • The home sharing always turn off when i try to see movie on my apple tv

    Home sharing turns off when i try to watch movies on my apple tv

    If your Apple TV is connected to your network via wi-fi, it could boil down to a range / signal quality issue.  Are you able to stream any other services to the Apple TV without issues?  If possible, connect the Apple TV with ethernet cable and see if that resolves your issue.

  • I've forgotten my pass-code to my Ipod touch 4g and when I try to restore and update it on my itunes library the internet connection cuts out. Is there another way to fix this problem? Cheers

    I've forgotten my pass-code to my Ipod touch 4g and when I try to restore and update it on my itunes library the internet connection cuts out so this is not an option. Is there another way to fix this problem? Cheers

    The only way is to connect the iPod to a computer with has an internet connection and iTunes and restore the iPod. Use as friiend's computer or make an appointment at ther Geniuds Bar of an Apple store.

  • What Do i do my ipod touch 4g states when i try to download apps that Verification is required and tells me to cont itunes to verify this acctount before purchasing apps please help

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  • Macbook freezes or turns off when I try to open .ppt, .pptx, .pps files

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    Which model Macbook Pro do you have?  If you really have a Macbook, post in their forums.  Macbook Pro and a Macbook are 2 different type of computers.
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    Assuming these are Black and white, iPhoto still needs an RGB colorspace assigned, it can't work with images that are in B&W colorspace.
    Scan in color and de-saturate in iPhoto, if required.

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