TS4185 FaceTime camera says not connected and the Preferences window does not pop up when I try to troubleshoot. suggestions?

Im running a brand new imac. FaceTime had been working great. Suddenly, no call were coming in and when Facetime reopened, it reads "there is no connected camera" Help, please.

http://support.apple.com/kb/HT2090
works for iSight as well as FaceTime cameras.

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