TS4185 i have a macbook pro and when using FaceTime people are unable to hear me, even though i can hear them
I have a macbook pro and when using facetime people are unable to hear me, even though i can hear them.
I have a macbook pro and when using facetime people are unable to hear me, even though i can hear them.
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Hi,
I have a macbook pro and when making outgoing calls on facetime I get to connecting but it never does connect, however I can receive incoming calls. Any suggestions please?Hey there kakitiga,
It sounds like you are trying to make a call with FaceTime, it never finishes connecting to the person you are trying to reach. I want to recommend the troubleshooting steps from this article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
Verify that both parties are connected to an active broadband Internet connection.
See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities.
All the best,
Sterling -
When using FaceTime people are unable to hear me. Any ideas ?
WWhen using FaceTime people cannot hear me. Any suggestions ?
Could your iPad be muted on FaceTime? Or could it be a bug?
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hi i have a macbook pro and when i changed the hard drive the screen wasn't as it was supposed to be it was green on it's side and blurred.what can i do to fix it and what is the reason?
either something got damaged when you installed the hard drive or you need to perform a pram reset (other possibilites could have occured, these are the ones I think)
PRAM http://support.apple.com/kb/ht1379 -
I have a macbook pro, and when i go to watch youtube it says i need the newest flash player, so i download it but then i go back to youtube and it still says i need to download it again. How do I make it work?
Mdjohnson99,
have you followed the steps on this Adobe page? -
I have a MacBook pro and when I turned it on the number 9, o,l and . Keys do not work. Any help?
I have a MacBook pro and when I turned it on I cannot get the 9, o l and . Keys do not work. Any help?
Probably mouse keys
System Preferences > Universal Access > Mouse and trackpad > Mouse Keys: Off
Chris -
I have a MacBook Pro and my word has frozen up, I haven't saved my work, how can I fix it?
I have a MacBook Pro and my word has frozen up, I haven't saved my work, how can I fix it?
You can't fix it but if you have activated Words autobackup system you may be able to get some of it back.
Have you? -
I just ordered a macbook air today and need to know if the 128gb SSD is enough space. I presently have a macbook pro and am using only 30gb hard drive space so, the apple rep said 128 is enough as I do not load much pictures or gaming etc. Also is i5 ok.
Id choose the I5 yes, depends on what your usage is going to be,
....your question about "128 gig being enough" begs the question for IDEALIZED USE of your macbook AIr
In the case of a Macbook Air with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace. You should never be put in the position of considering “deleting things” on your macbook SSD in order to ‘make space’.
*Generally, unless you NEED the data at least once every few weeks or once a month,...it really does'nt NEED to be on the SSD of your Macbook Air.
Professionals who create and import very large amounts of data have almost no change in the available space on their computers internal HD because they are constantly archiving data to arrays of external or networked HD.
Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your macbook has a HD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your computer to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
Ive got more APPS than any human should have on my 128gig AIR,..(50 or so),....and 10gig of working data, important files etc etc.
Still have 82gig available....... the entire point is that someone shouldnt consider the Air a "storage device" for tons of pics, music, vids, etc.
*Never consider any computer a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device. Anyone who thinks data is safe on any computer, even copied upon multiple partitions is making a mistake that will, without fail, strike.
For needs of packing around a LOT of "big data" with your Air in its case..., get a nice 1TB HD for $70, or even a 2TB drive not much bigger.
Perfect 2TB HD, very slim, the "little giant" made by Toshiba (have several of these) $119
http://www.amazon.com/Toshiba-Canvio-Connect-Portable-HDTC720XK3C1/dp/B00CGUMS48 /ref=sr_1_4?s=electronics&ie=UTF8&qid=1379182740&sr=1-4&keywords=2tb+toshiba
*This one is the BEST external HD available that money can buy:
$75
HGST Touro Mobile 1TB USB 3.0 External Hard Drive
http://www.amazon.com/HGST-Touro-Mobile-External-HTOLMX3NA10001ABB/dp/B0062FZ2WS /ref=sr_1_1?s=electronics&ie=UTF8&qid=1379185002&sr=1-1&keywords=hitachi+extern a l+hard+drive -
I had an iTunes account on an old computer with over 300 songs then when I updated my computer to the MacBook Pro it deleted all my songs when I signed into iTunes. Is there a way I can get those songs back?
Did you put the songs on the new computer?
You should copy everything from your old computer or your backup copy of your old computer to your new one. -
I have a MacBook Pro and when I want to save an image it saves the whole page. What can I do?
On my MacBook Pro whenever I select an image to save or copy, it selects the whole page. Also does a similar thing on iTunes: whever I select an album cover it gives the whole listing.
Mac 101
see
http://support.apple.com/kb/index?page=search&src=support_site.kbase.search&loca le=en_US&q=screen%20capture -
Please help. I recently bought my first Mac (a Macbook Pro 15-in Mid 2012) and my iPod classic will not work properly when I plug it into my computer and open the newest version of iTunes. It played just fine on my old PC with iTunes 10. I have not updated the software on the iPod since I bought it a few years ago and even if I wanted to update it I couldn't becuse once I plug it in it gets stuck saying "syncing with iTunes." Well, I have it manually set so that I can add/delete whenever I want. So I don;t understand why it is giving me this message and getting stuck. I've looked around the web and tried to install iTunes 10 but because I have the newest version already installed it will not let me replace it with 10.
Does anyone know how this can be resolved?
Thanks.Apple doesn't call its portable machines 'notebooks' instead of 'laptops' for nothing - using a MacBook Pro in your lap can cause some burns on your skin, poor ventilation, etc. So use it on a hard flat surface - not your lap, pillows, bedclothes, etc.
As for burning a hole in your screen, you'll have to revisit the Apple Store and see how much they would charge for a new screen. It's likely to be a bit expensive.
And if you've Safari set to re-open tabs when you restart, you can disable this feature -> Safari-Preferences-General.
Good luck,
Clinton -
When ever I put my Iphone on the left side of the (Pad?) my laptop goes to sleep, sometimes does come back on until I change the position of the phone. Can anyone explain this?
Sleep function in the MBP is triggered by magnets placed in the lid.
There is an advisory from Apple against stacking portable computers to prevent this.
http://support.apple.com/kb/TS2917
Just keep gadgets that have magnets away from the computer.
Best. -
please help!! i need to get rid of those random websites popping up behind safari!
Hi ..
It's malware but easy to remove.
Download the malware removal tool here > The Safe Mac » Adware Removal Guide
Safe, easy to use and only takes a few minutes. -
I have a MBP and a newer PC .... Both are authorized for my iTunes acount and have current versions of iTunes. How do I copy all of my iTunes library (purchased and uploaded from CDs I purchased) onto the hard drives?
The best way is to copy the iTunes library from your Mac to the PC, so you will move everything, not only your songs. See > http://support.apple.com/kb/ht1751 (You have to do the "Restoring your iTunes Library backup" step on the PC)
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Hey I'm Rizal I have a macbook pro and my itunes doesn't work!
hey I'm Rizal i have a macbook pro and when i put like a cd in my mac the music plays but when i go to itunes my music plays but i here nothing but if i put a cd i here the songs. so there's something wrong with my itunes please help! it plays doesn't give sound?!
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