TS4185 Trouble using FaceTime between a new MacBook Pro 13" and iPad2.
I recently upgaded my daughter's 2008 MacBook to a new 13" MacBook Pro.
Since the upgrade we are unable to FaceTime from her new MacBook Pro to my iPad2. Calls start OK but then after a few seconds video freezes at the iPad end and then goes black. Audio continues in both directions and video from iPad2 to the MacBook Pro is OK.
This didn't happen with the old MacBook and nothing else has changed. I can receive FaceTime calls from the MacBook Pro on my iPhone 4S in the same location where the iPad2 will not work.
I think the problem is the higher video resolution from the MacBook Pro. I have 100Mbps broadband, iPad2 shows over 35Mbps download and 5 Mbps upload on Speedtest.net. I have tried resetting the iPad2 a number of times with no effect.
- Is it possible to lower the resolution beng sent from the MacBook Pro ?
- Any other ideas ?
If your computer meets these requirements, you will be all set.
http://support.apple.com/kb/HT2675
I hope this helps.
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