TS4268 Can't get ipad mini FaceTime to work.  My wife can't remember her sign in code?

My wife forgot her pass code and we can't do FaceTime on our iPads. Help!

Reset the Apple ID password
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
Or maybe:
FaceTime, Game Center, Messages: Troubleshooting sign in issues

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