TS4268 Facetime...no icon in Settings, Contacts or anywhere else...how to I initiate Facetime when there is no icon?

I got a new iPhone 4S...my wife got an iPhone 4S at the same time.  I set up one phone...no problem.  When I set up the second there is no Facetime icon anywhere...in settings, contacts, home...anywhere.  I have searched every place I can think on the phone.  I have read on line posts that all tell me to go to settings and enable facetime...NO FACETIME ICON!
Help.
Cheers.

Settings > General > Restrictions
Make sure that FaceTime is not blocked.
Otherwise, restore the device as new.

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