TS4268 i have a problem trying to get picks on my iphone 5

My iphone 5 has been doing ok, but just recently When I have recieved pics my iphone just reads example facebook jpeg ####### why can't i view them?

Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

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