TS4268 Iphone 4 (Verizon) version 6.1.3 - FaceTime not working

Hi, I have an issue with facetime not working on my iphone 4.  It worked fine until a few weeks ago.  I have done a "soft restart" (power & home button) on the iphone. I have signed out of facetime and imesage, and then signed back in. I have checked the settings, and everything looks like it's right.  The phone number has a checkmark next to it, but is greyed out under "You can be reached by FaceTime at:", but I read that it's normal. The imessage works fine.  I do have an ipad air on the same apple ID, could that be it? but it was fine before.  I just got the iphone 4 replaced at the Apple store via warranty, because the front facing camera was acting up.  What else can I check? What else can be wrong? I do not want to update to the IOS 7.1, because the Iphone 4 will lag in IOS 7.1 update.

There have been a large number of recent reports in the last few days regarding FaceTime. Here is one discussion https://discussions.apple.com/thread/6096640?tstart=0
Note that there are several mentions of the iOS version but many are also reporting the problem even after updating.

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  • Facetime not working my iphone 4s

    hi sir
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    You're welcome.
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    Using FaceTime: http://support.apple.com/kb/HT4319
    Troubleshooting FaceTime: http://support.apple.com/kb/TS3367

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  • FaceTime not working for mac

    my FaceTime not working?

    Here are some suggestions for getting the best results from this site.
    Create a user profile that accurately reflects the type of hardware you're using and your version of OS X, or include that information in your first message.
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