TS4268 My iMessage is "greyed" out, meaning I cannot sent messages from my phone number, only my email

My iMessages won't sent from my phone number , they go from my email . It shows my phone number as a option but I am unable to choose it as it is greyed out ... I dot know how to fix this to be able to send iMessages normally.

Hey Audreykr,
Thanks for the question. I understand your phone number is not checked and greyed out in Settings > Messages > Send & Receive. It sounds like iMessage may have not activated correctly. You can attempt to toggle iMessage off, and back on. If your issue is still not resolve, see this article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks,
Matt M.

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How do I get iMessage on my Mac and iPad Mini to send from my phone number instead of email?

How do I get iMessage on my Mac and iPad Mini to send from my phone number instead of email? I've signed out and signed backed in on all devices but it still doesn't work. Phone number shows up on my iPhone only. Apple support article does not help, the screen don't even match mine.

Hi believer924,
Happy Holidays! What version of Mac OS are you working with? The article below will explain how to confirm your phone number is linked to your Apple ID for iMessage. On your Mac, you should be able to remove the checkmark in front of your email address in the "You can be reached by iMessage at" and "Start New Conversations from" sections of iMessage settings.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
http://support.apple.com/en-us/HT201349
Your iPhone telephone number is linked to your Apple ID when you sign in to FaceTime or iMessage. This allows you to use your iPhone number with FaceTime and iMessage on other iOS devices.
This feature isn't available on iPod touch (3rd generation) and iPad (1st generation).
This feature is available with OS X Mountain Lion v10.8.2 or later.
On OS X, find out which addresses are enabled:
In Messages, choose Messages > Preferences > Accounts. Select iMessage in the left column. Your contact preferences should appear under "You can be reached for messages at:."
OS X:
Phone number missing on OS X
If your phone number isn't listed on your Mac, follow these steps:
Update to the latest version of OS X on your Mac.
Verify that you're using the same Apple ID that you're using on your iPhone.
Sign out of your Apple ID at these locations on your Mac:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Open FaceTime and Messages, then sign in to your Apple ID in Preferences.
If your phone number still isn't listed on your Mac, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign out of your Apple ID on your Mac at the following locations:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Send & Receive and also in Settings > FaceTime.
Open FaceTime and iMessage, then sign in to your Apple ID in Preferences.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

All my data on my phone got deleted so I restored it through Itunes and now my IMessage will not recieve nor send out messages through my phone number but my email. I've tried alot but non is really working, help please !!

All my data on my phone got deleted so I restored it through Itunes and now my IMessage will not recieve nor send out messages through my phone number but my email. I've tried alot but non is really working, help please !!

Ok. You don't have to select your number. Just check your email under your "grey" number and then at the bottom of this page you will see the option "Start new conversations from". Select your number.

I have an iPad and an iPhone, but want to be able to IMessage people on my iPad. Instead of sending my message from my phone number, it sends it from my email address. How do I add a phone number to my iCloud?

Help!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Why won't imessage send messages from my phone number? It jut uses my email address.

Why won't I message send messages from my number? It keeps using my email address. I have signed in and out of my apple id several times but no luck, I have also restored my phone. Imessage says it is waiting for activation could this be the problem?

Hi there,
You may want to take a troubleshooting steps found in the article below.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W.

TS1424 I have downloaded 2 songs from iTunes on my iPad but I can't seem to play them, there picture is there but the writing is grey out, meaning I cannot click on it. How do I resolve it?

How do I solve the problem?

You need to contact iTunes Customer Support.
I had the exact same problem and they gave me a full refund so I could download the movies again.
The cause is at Apple's end and you can't fix it from yours.

My Imessage is showing my email instead of my phone number. My phone number is an option to choose from on the settings but will not let me choose the phone number, only the email

My Imessage only is giving me the option to use my email address and will not let me select my phone number

if this is happening apple is trying to help you not exceedd your data limit. That only works is if the person you are trying to contact has imessage.

How can I reset the phone number under Imessage (iphone 4s unlocked tmobile ios 5.0.1)? The phone number from the person i purchased it from is grayed out and cannot be edited. Please help!

I bought this phone from someone and then I unlocked it using that gevey sim i think -- using it for T-mobile..
I can't get Imessage to work on my phone number because the old number is there and it is grayed out and cannot be edited.
I can use it but not with my phone number, only with email.
Can someone please tell me how to fix this so that I can send with my number?
Thanks so much

The advisor should not have told you this for legal reasons. There is no way of tracking the iPhones just of finding out which SIM cards were used to activate them and if they were activated at all. Court can authorize Apple to release this information to the count. There is no legal way without involving a judge.

My iMessage won't work or activate with my phone number only email

Last night I was texting when my iPhone completely restarted when it restarted it came back on asking if I wanted to make a 911 call or log in as a new iPhone I put my Apple ID in and when I logged in there was nothing on my phone no pictures no numbers logged into I clouds some numbers came back but my iMessage won't let me use my phone number only my email I want to know how to put my number as my iMessage my number is an option but it won't let me choose it pick it

Troubleshooting FaceTime & iMessage Activation: http://support.apple.com/kb/TS4268

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

Hi. After I have loaded a picture into Photoshop some of the menu tools are greyed out and I cannot use the keyboard short cut, for instance I cannot use Ctrl T to enter free transform mode. Also the toolbar is so small I cannot see the icons without ge

Hi. After loading a picture into Photoshop some of the menu tools are greyed out and I cannot use the keyboard short cuts, for instance I cannot use Ctrl + T for free transform, how do I resolve this problem. In addition the tool Icons are so small I have to get close to the screen to see them, is there anyway the Icons can be made bigger without reducing the resolution of the screen.
Thanks
Derek

Are you working on a background layer? If so, Ctrl + T will not work. Press Alt and double-click your background layer to convert to a normal layer (or right-click BG layer and select Layer from Background) and try again.
If you're working in Photoshop CC 2014 you can go to Preferences > Experimental Features and tick "Scale UI 200% for high-density displays" to make your buttons and icons larger.

New 6th generation ipod - loaded my library onto the iPod all songs are greyed out and I cannot add a playlist.

I have purchased a new 6th generation ipod and registered it with Apple- it has loaded all my library onto the iPod but when the library is displayed all songs are greyed out and I cannot add a playlist. Can anyone help me ?

The content that you are viewing on your Nano via iTunes is grayed out since your iPod is set up for automatic syncing with your iTunes library. If you want to be able to manually manage your contents (which is sounds like you are trying to do), you must enable the Manually manage music option from under your iPod's Summary tab in iTunes.
B-rock

I've been using my cell phone number to imessage from my ipad for a while now, but yesterday I got signed out of I message and when I signed back in, I didn't get the option to use my number, only my email adress. How can I fix that?

I've been using my cell phone number to imessage from my ipad for a while now, but yesterday I got signed out of I message and when I signed back in, I didn't get the option to use my number, only my email adress. How can I fix that?

Hey bill.rizzo2,
Thanks for the question. I understand your phone number is missing on your iPad as an option for iMessage. The following article provides steps to resolve this issue:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
1. Update to the latest version of iOS.
2. Verify that you're using the same Apple ID that you're using on your iPhone.
3. On your iPad or iPod touch, sign out of your Apple ID in the following locations:
    - Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    - Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
4. Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
1. Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
    - Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    - Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
2. Sign in to your Apple ID on your iPhone.
3. When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
4. Sign in to your Apple ID on your other iOS devices.
Thanks,
Matt M.

Camera icon on messaging is greyed out...cannot send photo

camera icon on messaging is greyed out...cannot send photo

make sure mms is turn on in message settings.
double check your restrictions.
try a reset, no data lost. hold down home/sleep button together until you see the apple logo and then release.

When redeeming a voucher, once I've inserted the 16 digit code, the redeem button is "greyed" out so I cannot go any further

When redeeming a voucher, once I've inserted the 16 digit code, the redeem button is "greyed" out so I cannot go any further
What could be wrong? I have redeemed vouchers numerous times before
I have tried logging out and back in again but the same thing happens?

Hello,
the SMTP was set on "none." I selected the server and now it seems to work. The thing is--- is that this seems to be a recurring thing with the SMTP server not staying selected. I deleted and reestablished my exchange account about a month ago because mail would not send (the button was not greyed) but the mail would not send. the same thing was the problem, the SMTP switching to none. Thanks for your help, at least now I know what is causing the problem. sure wish it would stop switching to "none".
Thanks again
LM

TS4268 My iMessage is "greyed" out, meaning I cannot sent messages from my phone number, only my email

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