TS4268 My iphone 5' FaceTime and iMessage always in activating. It also cannot be activated although I had sign in to my apple ID.
My iphone 5 is running iOS 6.0.2. My iMessage n FaceTime cannot be activated after I accidentally disable it. After I enabled it , it is in activating and cannot be used although I had sign in to my apple ID. I had try many methods in the Internet but still cannot be activated.
Common problem ; I am facing it eversince I shifted from 4 to 5. Only email id and apple id is working with imessage and face time and it is not getting activated on my mobile no. May be Apple takes care of it in next software update. Some people have suggested to add my mobile no in my apple id profile, some have suggested to assign the same details in my contact card and assign it as myself, reboot, restart, logout from apple id, change in location to US. Nothing works.......... its frustating.
Similar Messages
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When i try to activate facetime and imessage on my ipad it says cannot sign in. Check your network connection and try again. However everything else that needs internet works. What do i need to do?
1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo -
Iphone 4 facetime and imessage OFF but still sending activation text
I have an iphone 4 (IOS 7) with Facetime and IMessage turned off in settings but everytime the phone is turned on, (and randomly while the phone is on) a text message is sent to 447786305094 (activation). This costs me 25c each time. I do not always get the warning pop up warning about the costs.
Why is it doing this when the applications are TURNED OFF in the settings?
Is there a fault with my phone or is it just the way apple does things?
I have tried turning the applications on and off a number of times, resetting the network settings, hard reboot and even restoring through itunes to fresh system.
I do not want to use Facetime. I do not want to use IMessage. I do not want to be charged 25c by my carrier to send a text to activate these applications when they are turned off.
Any advice is much appreciated.
Thanks.Thanks lizdance40, I do have a text package with my carrier and want to use that only as their data package isn't good so i have cellular data turned off. I have used iMessage before but i don't want to use it with this setup.
The carrier i am using is also 'unsupported' for the iphone, that is why i am getting charged for the iMessage / Facetime activation text. 'Supported' carriers don't charge for the activation text.
I am certain the activation texts are for iMessage and/or Facetime, does iCloud need activation texts? Either way, i also have iCloud turned off.
I just don't understand why the activation/registration texts are being sent when the applications are supposedly turned off. -
Problems with FaceTime and iMessage, not activateD
Are you using a supported carrier? See this list for supported carriers: http://support.apple.com/kb/ht1937
FaceTime/iMessage use SMS messages sent to Apple's servers in the UK. If you are using a supported carrier and your account is properly provisioned for an iPhone, you should have no problem. If you are using an unsupported carrier, they may be blocking the international text message used for activation. -
Iphone 5 facetime and imessage not working
I have been trying to set up facetime and imessage on my iphone 5. every time i do it says could not sight in.Check your network connection and try again.
iOS: Troubleshooting FaceTime and iMessage activation
Using FaceTime and iMessage behind a firewall
iOS: Troubleshooting FaceTime -
FaceTime and iMessage won't let me log in
My FaceTime and iMessage have been working perfectly normal. The other day I went to FaceTime a friedn and it said to 'Get Started' like when you first set it up. I clicked sign in. Then it came up with my email address to make sure that that was the email address that I wanted to use. I clicked Next and it said 'Verifying'. It verified for about 10 seconds and then it went back to the page before. Where I had to long in. The same thing is happening with my iMessage.
I really want my FaceTime and iMessage to work without resetting my iPod Touch.Hi there I had the same problem and searched Yahoo UK & Ireland and they had the answer that worked for me. Seemed strange but it worked for both Facetime and iMessage. Here it is below:
"For people having this problem on iPod/iPhone/iPad I have an iPad and had this problem and quickly found out how to solve it. Go into settings>general>time and date and there's a button that says set automatically. Flick that button off and on a few times then leave it on and try and sign in iMessage/FaceTime ect.. Problem fixed.. This is caused because when people play games and change the date to gain coins cash ect faster all your apple goes down."
Hope this helps. -
My facetime and imessage not working on ipad2. I have used both up until today. Now not able to send or receive. I have phone 4s ad still has capability. What can I do. I have turned off both on both iPad and iPhone and restarted both but still nothing?
Without more specific information as to exactly what happens, you might want to start going through these troubleshooting support articles.
iOS: Troubleshooting FaceTime - Support - Apple
iOS: Troubleshooting Messages - Support - Apple -
II've had my ipad with retina display for about a 1 now and everything was fine In till I got my iphone 4s and put them on the same account then my ipad stopped letting me log in to my FaceTime and iMessage and it doesn't let me update my apps and dosnt let me log in to iCloud ever since I got my phone and put them on the same account does anyone know how I could fix it and still be able to connected to my iphone??
Did you change your Apple ID?
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Text on the iPad
http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me...... -
My bf has an iPad and iPhone I'm trying to FaceTime and iMessage his iPad but he only receives it on his iPhone what is the problem. His apple I'd and email for FaceTime are the same on his iPhone.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers, Tom -
i have updated my iphone 4s and resetted it and i still dont have the facetime and imessage icons
Well when you download the update with iTunes it will always download the whole new version (in your case 7.0.2) even if its just an bug fix. If you already have 7.0 download the update over-the-air.
You already wrote that the update is only 21 MB, so its not the whole firmware package of 7.0.2 you get with iTunes. -
Help! I received a message on my iPhone that "phone Number Added to iPad4 [NAME of IPAD] is now using [PHONE NUMBER] for FaceTime and iMessage" and it is not my iPad!! What do I do, how do I shut them out??
Use a strong password and set up Two Step Verification on your account.
http://support.apple.com/kb/ht5570 -
How do i use FaceTime and iMessage on Ipad and iPhone
I want to use FaceTime and iMessage on my iPhone and Ipad with the same Apple account but also with eachother.
Is this possible?Yes it is possible.
After you activate the apps on all of your devices with your Apple ID - you then have to add another email address at which you can be reached on all but one of the devices - and then remove your Apple ID email address as the contact address on those devices. You can keep the ID on one device as the address at which you can be reached.
It is really very simple to do, but this user posted this some type ago and it explains how to do it. You can also Google it and find other sites that explain it. But here you go ....
https://discussions.apple.com/thread/3395222 -
Since I have updated my software, my imessage and facetime is not activating. I have tried to reset the phone, holding the lock button and the home button, trying to connect it under different wifi. Nothing seems to be working, it is really frustrating as I am a big user of facetime & imessage and many of my messages are not being recieved due to imessage not working. If anyone has anyother ideas or tips how to help me out I would really really appreciate it!!
ThanksHello Sophia,
Thank you for the details of the issue you are experiencing with iMessage. If you are still experiencing the same issue, I recommend the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My new iPhone 5 won't let me log in my Apple ID to use FaceTime and iMessage
O Just got a new iPhone 5 I tryed loggong in to my apple id to use facetime and iMessage it will not connect I have tried using wifi and my service help
Howdy Cedigiam,
Thanks for using the Apple Support Communities.
From your post I understand you're receiving errors when trying to activate iMessage and FaceTime on your iPhone. To help resolve this issue, please follow the steps in the article below.
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Take care,
Alex H.
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