TS4412 This article is helpful but how much better if the problem had been avoided by proper programming in the first place.

This article should never have needed to be written if the upgrade had been properly programmed in the first place.  It is really shoddy producing something which causes a lot of work to so many people. Although the work round worked, it took a long time to download both the trial version and then the upgrade and re-install and deprived me of the opportunity to do what I would otherwise have done.  It puts me off using updates in future.

Hello,
Welcome to the forum.
I'd like to look into this for you, can you send us your details so we can look into this? If you click on my username you'll be able to get our "Contact us" form.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
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