TS4425 the 'terms and conditions' notice is not coming up on either my iPhone or OS X device.
I can not connect to my Photo Stream with my new Apple TV. I keep getting this screen:
"Unable to sign in
...terms of service have changed..."
i have followed the instructions here and there are no new terms of service coming up on either my OS X machine or IOS device.
Kirk Miles
Ausitn TX
Apple Mobile Device is working if one of your iOS devices is recognized.
Run through this troubleshooting here & let us know what you find:
http://www.apple.com/support/iphone/assistant/itunes/
Failing that you can do general h/w troubleshooting here:
http://support.apple.com/kb/TS2802
And as a last-ditch effort perform a reset via the "Erase All Content and Settings" option, just be sure to backup to iCloud first.
Info on iCloud backup here:
http://support.apple.com/kb/PH2584
Actual backup & restore procedure here:
http://support.apple.com/kb/HT4859
If you do end up resetting the device be sure to test it before restoring from the iCloud backup (that is, Setup as new iPhone - you can then still restore data later). This will eliminate any software variables that might be causing a conflict.
Also look at trying different USB cables & USB ports on your Mac.
Similar Messages
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I am trying to update my iphone 4 icloud but I keep getting can not connect to server when I click on the terms and conditions
" iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connention is active and try again."
-
On my Macbook Pro running Lion - trying to create a new ITunes account and the Agree button on the Terms and condition page will not come active even after checking the box any ideas
There isn't a way - at least not that I have found. I'm having an issue with this as well - seems like a shoddy sort of business practice. I refuse to enter my credit card number to download a FREE app. I'm encouraging the user community that has a problem with this to please post your opinion as well. I know this is a use community, but I have to think that Apple will take notice when an issue gets a lot of attention. Apple needs to hear your voice.
-
It's not jailbroke or anything but it says the terms and conditions have changed. When I agree, it says your session has times out. Try again. But it doesn't give me an option to try again and has a done button underneath it. I press done. The textplus app says "Waiting..." and is gray. What can I do to download this app?
iTunes has to contact Apple to send your agreement to the new conditions, but your security software has to allow this contact. If blocked, you'll get a time out message. Follow the instructions here to check your security software settings: iTunes for Windows: Troubleshooting security software issues
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When I try to setup my new iPad air, I go through all the steps for the iCloud sign-in and choosing security questions and what not. But after I hit the agree to the terms and conditions... It says Apple ID could not be created because of a server error. Have no clue what to do... I've restarted the iPad and get the same message. But my internet works just fine.
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?
I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?
-
While updating my ipad to ios7, I could not pass the terms and conditions screen where I had to agree or disagree. It just didn't move pass that screen. I can't do anything to go forward or back. It's just stuck there.
Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
The update to iOS 7 is frozen at the Terms and Conditions page and will not move, no matter what I click on. I cannot access my iPad as it is frozen on this screen. How do I remedy this nightmare?
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Then try updating the software again.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
Same advice helped this user for the same issue > HT1414 tried to update to latest iOS...: Apple Support Communities -
HT201272 wait just to be sure i am not the only one who has the "term and conditions" problem
wait just to be sure i am not the only one who has the "term and conditions" problem
Go to Crucial.com and use one of their two methods to determine what upgrades are available for your Mac:
I would purchase the modules from Crucial as they are very reliable and wiill work with you if you have problems.
OT -
The itunes store will not let me accept the terms and condition policy by email. I am stuck and not some of the application are not usable. Thanks.
Hi there manayu,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W. -
Hi, I am suck on the Terms and Conditions screen after the upgrade and have agreed, but I am not progressing further from this sceen after agreeing? What do I need to do?
Have you tried resetting (Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears) and starting the set up again?
-
Theres not accept button in the terms and conditions, so i cant download my film, what i can do? Help!
Do you mean in the Downloads tab in the iTunes app on the iPad ? If so, then the T&Cs only appear if there are no outstanding downloads available - if you've bought (or if you are in the US re-downloaded) any films on the iPad then they should have downloaded into the Videos app
-
I am not able to find the agree button in the terms and conditions agreement in my new iphone 5
i am not able to find the agree button in the terms and conditions agreement in my new iphone 5
Hi
I managed to resolve this. See my solution for this other poster:
https://discussions.apple.com/message/23058902#23058902 -
upgraded to iOS7 but cant accept the terms and conditions as it is 'unable to connect to server' on both my iPhone and iPad, whilst my collegues all could accept them...RESET did NOT work. Any alternative thoughts?
I got it to work by enabling cookies in safari settings and turning off private browsing. Cookies are probably the key thing here. Accept button will appear at bottom right of first screen of agreement.
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trying to install PE 13 on a second PC. Organizer opens but the Editor will not open from the organizer after signing in and accepting the terms and conditions.. Thought PE 13 could run on more than one machine as long as you did not run them at the same time..
Hi,
Please try out the following workarounds and see if it helps:
1. Renaming SLCache and SLStore folders
Please go to following location:
WIN: C:\Program Files (x86)\Common Files\Adobe
MAC: System Library/Application Support/Adobe
and rename the SLCache folder present there.
Similarly, rename SLStore folder present at following location
WIN: C:\ProgramData\Adobe
MAC: System Library/Application Support/Adobe
After renaming these folders, try to login into the sign-in screen again.
In case it does not help, try out this:
2. Switch the User account to Hidden Administrator. Try signing in from there.
Enable the (Hidden) Administrator Account on your WIN machine. To enable the same, please refer to link.
Sign Out of current user account and then log in with the new account created.
Try launching Photoshop Elements Editor and login into the sign in screen that pops up.
If editor launches up fine, you can disable the Hidden Administrator account created in first step. Steps to disable the account have been mentioned in the same link.
Thanks,
Anwesha
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