TS4425 This doesn't work. The terms of service do not come up when I follow these instructionson my Iphone 4s.

I don't understand why the AppleTV can't just display the TOS and ask for my acceptance.
Why do I constantly have to go by to my computer to use my TV?
Regarless, when I log into my icloud on my computer or on my iphone, I don't get the prompt to access the iCloud TOC.
I've verified the username/password and it is an exact match.
Please tell us how to fix this problem.

I am having this problem also. My 4S tells me there are no photos, but I have taken some and they show up in the preview pane but I can't open them, nor can I see photos I have synced to it. My 4S has been backed up from my 3GS and I am using Windows Vista. My 4S is also not showing up as a device connected under my 'Computer' folder. I did not see if this was an issue prior to restoring from my 3GS backup. Any help would be appreciated.

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I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

HT201263 My iPhone 5 is still frozen after this, doesn't work the sleep/wake button pressed with home button, only the Apple logo with a download line below (I was downloading a new iPhone version from iTunes and the cable disconnected)

Please help me, the window is frozen with the Apple and download logo.

First, Thank you a lot for answering my question!
My problem is that since almost 2 hours the window is black, with the Apple logo, and the startup line filled at the very beginning. I own a Macbook Pro, I noticed that this product USB ports are made for the original iPod and iPhone USB's entrances, not for the new smaller iPhone 5 USB connector, so if I plug it in all, the computer doesn't detects it, so I need to take a little out. Well, I downloaded all my apps, because this iPhone is new, so I downloaded my apps bought and stored on my computer and then installed the software.
Well, it reseted as you said, and then the window went just like I described, but accidentaly the cable went out a bit, cutting the installation process. Then it froze and keeps like that. I did the buttons thing, but doesn't work. Is there something I can do? Happy Holidays and thank you!

How do I save a photo after I have zoomed in on it? I want to save the zoom-in as a new photo and can't work out why this doesn't work the same way saving a cropped image, or adjusted image does. Thank you.

How do I save an image after I have zoomed in on it? I can't work out why I can't save a zoom-in the same way
I can save a cropped image or an adjusted image. Thanks, Lily A.

Hi Matt, thanks for your reply. Have realised that Zoom in Iphoto is just a viewing tool and not an editing tool.
Was creating beautiful abstractions by zooming in and wanted to create a new image of the result. Have since discovered that cropping after zooming takes me a little way to where I want to go but it isn't the same effect. Will perhaps have to try to create it when actually shooting. Am doing a photoshop course in February and maybe will learn a bit more then, too. Am pretty much an amateur just finding my way.
Thanks again,
Best, Lily

I got my iPhone 4 in July 2010, about 3 months ago it has started being faulty. The home button hardly works and lower volume clicker doesn't work. It loses signal and only comes back when I switch it off and on and it can get laggy can I get it replaced?

I haven't done a thing genuinely. It didn't stop working after an update or anything, it just started doing this.

Did you buy AppleCare? If not, you are out of warranty, so the best you can expect is to be eligible for an out of warranty replacement at your cost. Take it into an Apple Store and they can tell you if it qualifies or not.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

I cannot save any of my bookmarks on this computer, nothing works. the ohter day onetime they would come up, and the next they would not. Know onetime i can save and the nexttime. If I can save when I log out of firefox the bookmark is gone. What in t

I cannot save bookmarks on this computer, all of your help solutions do not work
== This happened ==
Every time Firefox opened
== about a week ago. I lost all of them when I uploaded the current version about a month or so ago.tn

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I Try to open an Indesign document. The message: it is made in a newer version. Go tot CC: Help/Give your Adobe id/Start Indesign again and try to open the document. This doesn't work. How to solve this problem?

I Try to open an Indesign document. The message: it is made in a newer version. Go tot CC: Help/Give your Adobe id/Start Indesign again and try to open the document. This doesn’t work. How to solve this problem?

What version are you running?
What version was it made with?

My Ipad2 won't turn off. I've tried the reset method, holding both buttons down for at least 10 seconds, but this doesn't work. I'm on version 5.1.1 and all other functions work except that I cannot get onto the internet via wi-fi either. Help ??

My Ipad2 won't turn off. I have tried the reset method by holding both buttons down for at least 10 seconds, but this doesn't work. I can't get onto the internet via wi-fi either (don't have a 3G card fitted). All other functions seem to be working OK including charging. Not had this problem before, but I recently upgraded software to 5.1.1 so is there a bug in there somewhere?

Look at last link.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I get an "install failed" message. "Recovery system can't be created-click restart to return to previous version of OS X." This doesn't work. My Mac continues to try to install Mountain Lion. What is the elegant way to get my system back?

I get an "install failed" message. "Recovery system can't be created—click restart to return to previous version of OS X." This doesn't work. My Mac continues to try to install Mountain Lion. What is the elegant way to get my system back?

The first time I attempted to install ML was on a late 2011 MBP. It ran for three minutes then gave me the error message: Could not install OSX due to an unexpected error. I was using the original ML install app, not a USB or other drive.
After a couple of restarts wiht the same result I saw a message to the effect that the install was trying to close open apps. I closed apps manually a few times to no avail. I shut down instead of restarting then booted into Safe mode (hold down the shift key when starting) and that did it. The install went smoothly after that.
I since installed ML in two iMacs using a cloned copy of the install app on a USB drive. This time I shut down the computers and booted into Safe Mode first and there were no problems.
I don't know if this issue is the one causing you these problems but it is a simple enough solution to try.
Jay

When I use Mail and want to paste an emailadress with a right mouse click in the adres field this doesn't work, ofcourse cmd V works. How can I solve this

when I use Mail and want to paste an emailadress with a right mouse click in the adres field this doesn't work, ofcourse cmd V works. How can I solve this

YAY! That did it.
Thank you so much.
And a Very Happy and Prosperous New Year to you!
bonnie

TS1702 How do I hide purchased apps with iOS 6? With iOS 5 you can swipe the unwanted app to hide it, but this doesn't work with iOS 6.

How can I hide an app from the list of purchased apps using iOS6? With iOS 5 you can swipe the icon to display a red Hide icon, but this doesn't work with iOS 6. Suggestions (that work) will be appreciated.

Yes. On a computer. Not ios6.
On iTunes on your computer under purchased, select the x on the top corner. That will hide them.

Using her PC whilst in VNC mode. Control-Alt-Delete is the request but this doesn't work. Any clues?

Using my iMac, I'm trying to log onto another PC at a remote location whilst in VNC mode. Control-Alt-Delete is the request, but this doesn't work. Any clues??

Thanks, great work... I think that's where I was headed!

Hİ My ipad's screen is black. When it take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!

Hİ
My ipad's screen is black. When it take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!

How long did you let it charge? It may take 30 minutes before the iPad responds when the battery is completely drained. Let it charge for at least 30 minute using the wall charger. Then rest the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
If the iPad restarts let it continue to charge until the battery is 100%.
If the iPad still does not start make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

I have installed 0S5 but restoring the backup doesn't work. the following messages appear: An error accurred while restoring this iphone (-20) because the backup was corrupt or not compatible with iphone being restored (my iphone 3GS)

I have installed 0S5 but restoring the backup doesn't work. the following messages appears: An error accurred while restoring this iphone (-20), followed by another message: because the backup was corrupt or not compatible with iphone being restored (my iphone is 3GS), I tried restoring the factory settings and then restore the backup, but the same problems and I have lost all my contacts, pictures etc

Hi Ckuan,
Thanks a lot for your advice.
Deleting the correupted back up means to delete the information of one month since the last back up I made is one month ago.....right?
This back up I made right before I restored my iphone. During the restore however my OS was upgraded to 5.1.1. and reading the comments on the internet it seems I am not the only one whom experience this problem.
Can it be that if I downgrade my OS back to 5.1. the back up will not be considered as corrupted? If so, how do I downgrade the iphone?
Thanks in advance.

TS1702 Can anyone help? For no reason, I cannot open any of my apps. I can open everything else, just not apps. I have turned the ipad on and off several times, this doesn't work. Does anyone know what to do and why this has happened?

Hello, for some strange reason I cannot open any of the apps I have. I have tried turning the ipad on and off and this doesn't work. I can open everything else (videos, camera, etc) just no apps. Can anyone help please?

If it's the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
If it's all apps including Apple's then try closing them all completely and then see if they work when you re-open them : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

TS4425 This doesn't work. The terms of service do not come up when I follow these instructionson my Iphone 4s.

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