TS4429 I have just got a new iphone4 and put in the sim. It is saying invalid sim. Why is this?

I have just been given a new Iphone4 for my birthday. I have inserted my sim but the phone is saying sim failure. Can you tell me why this is and what I can do please. Thanks

Where was the phone bought? Is it SIM unlocked? If not, then the phone will only work with a SIM the carrier is locked to.

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Ive just got a new iPhone4 and I am trying to get the App's ie games from my iPhone3 onto the 4 and retain the same levels that I have reached on the 3, The Apps have gone onto the 4 but its making me re-start everything from level 1?

Ive just got a new iPhone4 and I am trying to get the App's ie games from my iPhone3 onto the 4 and retain the same levels that I have reached on the 3,
The Apps have gone onto the 4 but its making me re-start everything from level 1?
Ive paid $$ for the games and then more $$ within the games via iTunes for in game purchases and desperatly want the games on the 4 with the levels that I have reached on the 3!
Can anyone help!! Please!!!! My Smurfs and Animals are starving Hahahaha

Mate, it's good to hear that you have gotten the iPhone 4 but sorry to burst your bubbles. Not all games can have the "saved" data ported over.
Normally when you save a game in iPhone, the memory used is in the flash memory of the device. Those that can be ported over, reason is due to the data being saved over the air and when you logged in on a new device, it recognises you via the userID.
Maybe you can try to backup your iPhone 3, and restore the file onto your iPhone 4. Not too sure if that would brick your phone though.

I have just got a new computer and I want to transfer Adobe Acrobat to my new one can this be done ?

I have just got a new computer and I want to transfer Adobe Acrobat to my new one can this be done ?

Hi Ianpce,
You need to download and install Adobe Acrobat on the new machine to use it.
You can use the same subscription or the serial number to activate the product.
Thanks

HT201272 Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes acc

Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.

Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT4009 i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp

i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp

Contaact iTunes like the message says:
Apple - Support - iTunes - Contact Us

I have just got a new Ipad and the computer is picking it up but nothing is coming up in Itunes

I have just bought The New Ipad and when I connect to my computer it is seen on the desktop but nothing comes up in Itunes- what should I do?

If you are using Windows, make sure you got iTune version 10.6.3
Sometimes you have to launch iTune manually.

Just got my new iPhone4, can't get the ringers to play. Yes, I've tried the switch on the side... HELP!

Just pulled my iPhone 4 out of the box, I'm trying to set the ring tones and I can't preview them and I can't hear it when the phone rings, only vibrates.
I've tried the switch on the side and from what I've read, there should be a little bell icon at the top; it's not there.
I'm so frustrated with this. Can someone please help me?

try restarting the phone and see if anything changes.
Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears then let both buttons go and wait for the phone to restart.

I have just bought a new computer and there is no drop down that I can find to authorize this computer. Windows 7

I cannot find a drop down it tthe store to "authorize this comuter" for itunes

Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
Also see, iTunes Store- Authorize or deauthorize your Mac or PC

I just got my new iPhone4 set up today and it has pulled in every email that is in my desk top as being unread. Yet I have read all the emails. Still the iPhone thinks they are unread. Does anyone know how I can delete all of these at one time?

I just got my new iPhone4 set up today and it has pulled in every email that is in my desk top as being unread. Yet I have read all the emails. Still the iPhone thinks they are unread. Does anyone know how I can delete all of these emails at one time from the phone?

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

Just got my new iphone4 but nothing is happening. all that appears on the screen is an itunes icon. what should i do now. i have connected it to my laptop and have opened an itunes account. help

just got my new iphone4 but nothing is happening. all that appears on the screen is an itunes icon. what should i do now. i have connected it to my laptop and have opened an itunes account. help

That voucher only works in the country in which it was purchased. Are you trying to use it in another country?

Hi I have just purchased a new iMac and I am trying to move my iTunes files into iTunes on the iMac. I have got as far as pasting the music folder from my pc onto the desktop of my iMac. How do I now put this folder into my iTunes?

I have just purchased a new iMac and this is all new to me as it is so different from my PC. I am trying to transfer my iTunes from my PC onto the iMac, I have got as far as pasting the itunes music folder onto the desktop but I cant seem to transfer that into iTunes on my iMac. Can anyone help me out with this?

See iTunes: How to move your music to a new computer
BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
regards

My wife and I each have an iTunes account. We just got a new iMac, and we want to merge our accounts into the main machine and use them together on our iPhones and ipad2.

My wife and I each have an itunes account. We just got a new imac, and want to put all of our media on it. Can we share songs and media from two diffrent accounts on the imac, our iphones, and the ipad2?

Decide which device will be changing accounts. On that device, if you have any photos in photo stream that are not in your camera roll that you want to keep on the device, save them to the camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The device(s) that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iDevice. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to delete any data that you don't want in each account (such as deleting your wife's data from your account, and vice versa) you will have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete it.

I have just got a new macbook pro and want my itunes library on it.

hi, i have just got a new macbook pro and set it all up apart from my itunes library. yesturday i tried plugging in my ipad and iphone but this didnt work. i have tried clicking homeshare and have it turned on on both of my laptops but my itunes library has not synced. how do i transfer my itunes library?

MissGraceB wrote:
... how do i transfer my itunes library?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.
Also... Have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

I have 3 IPOD touches. I just got a new one and set up an apple id for it. When i go to the store, it brings up an old apple id to one of the other ipods. Why isnt it bringing up the id i gave to the ipod?

I have 3 ipod touches. Just got a new one and set up an apple id for it. But when i use the ipod to go to store to make a purchace. It tells me to sign in, and brings up an Apple ID and ask for password. the problem is the Apple ID its bringing up is for my other Ipods. How do i change it to bring up my id i set up with That ipod. I never once put that id into the current ipod. Like i dont even know how it got there.

This is what yo have to do:
Go to Settings>iTunes and App Stores and sign out and sign in with the other account.
That is the only place.
Try signing out. Then
Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Then sign back in.

I just got a new Imac, and downloaded files from my old PC. Now, when I go to Finder, I have 1500 files in an area called developer. What is this, and can they be deleted? There are also 78 files listed as Other! Most of these files I do not recognize.

I just got a new IMac, and tried to download files from my old PC. When I go to,Finder, I have 1500 files under Developer, an 78 files under Other.
Most of these files I do not recognize. Can they be trashed? Why did they transfer? I used a flash drive for the transfer. Also, is there a way to transfer my older email files to this new computer?
Thanks for any and all help, I really need it.
Tom

Did you use the Migration Assistant to help set up the new iMac using some of the files in the older PC? Some likely won't mean much, unless you have applications that can use or convert them. There's also a way to use the software Time Machine to import data files from an external or another computer, so you may have used that, too.
Hopefully someone with experience in a similar issue will reply...
Good luck & happy computing!

TS4429 I have just got a new iphone4 and put in the sim. It is saying invalid sim. Why is this?

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