TS4479 Apple tv install Fail
Bought new last week, failed install at set date/time screen, hanging there. When menu selected I had a home screen with two options, but my log in and password combination was not recognised, and I had checked and rechecked so I am sure that was not the problem. Trawled this site and tried to role back to an earlier software version as suggested, but this was not allowed as it was not compatible with the firmware. No can use, might be going back, not interested in playing in the modem/router settings, that all works fine for everything else I have installed (all Apple products). This is a first for me, Apple products normally install and run out of the box.
Any positive suggestions here would be gratefully accepted
It is having trouble connecting to the network. The other devices may be working but there is something wrong with the way your network is set up that is preventing ATV from connecting.
The only things to try via ATV would be to connect with ethernet, make sure location is set correctly, and DNS is set to automatic. Also make sure router is up to date, reboot ATV and router.
Similar Messages
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Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start. You have insufficent privileges to start system svc. Help?
Download Itunes from Apple.com, not from within Itunes.
Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes -
Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Unable to install iTunes 11.1.4.62 on windows 8. I get
Service "Apple mobile Device) failed to start.
Verify that you have sufficient privileges to start system services.
I am trying to install it on my desktop. I am also in Administrator mode. My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
runtime Error!
Program: C:\program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contace the application's suport team for more information.
My iTunes stopped working at this time. I thought I could delete iTunes and start over. This tactic did not work.
Can anyone make sense of what I am saying and help me to get my iTunes back again?Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
not able to install itunes in windows 7. Whwn I am installng setup the error displayed as "Service 'Apple Mobile Device' failed to start Verify that you have sufficient privileges to start system services" and when i ignore this message and continue with installation of itunes and open the installed itunes in laptop it gaian shows the error "iTunes was not installed correctly. Please reinstall iTunes Error7(Windows Error 14001)". Please provide me some solution.
Please give me some solution on above issue.....
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I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." The diaglogue box gives me the options to abort, retry, or ignore; when I tried retry and ignore the re-install process stays stalled & the dialogue box comes back & I don't want to abort & start this all over to probably end up with the same issue; what does this mean & what do I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I'm getting a n error message when I try to open Itunes. Itunes was not install correctly. Please reinstall itunes. Error 7 (Windows error 1114) This happened after I unsuccesfully tried to install an update. I have had itunes on this computer for three years. When I try to reinstall the latest version I get another message.Service Apple Mobile Device (Apple mobile Device) failed to start. verify that you have sufficient privileges to start system services. Abort, Retry, Ignore Does anyone know how to solve this problem?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
RonSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
OK, spent about 25 frustrating hours so far this weekend doing everything recommended on numerous threads here -- uninstalling and reinstalling itunes and all Apple items. Help?
I am using Windows Vista home premium. After the last iTunes update to 12, it suddenly would not work. I followed, to a T, all instructions to uninstall all Apples software, in the correct order, reboot, download the latest iTunes, run as administrator, plug in the iPhone 5S, let the driver install, and then finish.
Along the way, I received the error that "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." I am the administrator and have privileges. (I previously followed instructions from anther thread to change the read-only privileges for Apple folders, but to no avail. I also deleted every file with the word Apple in it after I uninstalled everything.) I did a retry and then an ignore during installation of the AMD error, which I have received 10 times.
The other error I keep getting is: "iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7." I have done that 20 times.
Other frequent error: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998)."
I followed other threads suggestions to install Windows .NET versions 3.5 and 4.0. No help. I also looked for various specific Apple files in various folders for DLLs, etc. Not present. I have rebooted 50 times and tried different users on my home account as well. Nothing.
I also followed instructions to Manage my computer under "services." Under Apple Mobile Device, the setting is for "automatic." When I try to get it to "start," the error I receive is "Windows could not start the Apple Mobile Device on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion." (I followed previous thread instructions to use the CMD prompt to stop it. That caused problems because the status was then "stopped," but I was able to restart it later once I figured that out -- but with the 1053 error again.)
I think I've tried every suggestion in every thread for the four errors I keep getting (AMD failed to start; iTunesHelper Error 7; Windows error 998; and AMD Error 1053.) I am fresh out of ideas and very frustrated. I mostly want to make sure I don't lose my music and photos, which I was about to sync.
The only other thing I see that is strange on my computer (which I discovered along the way) is that I cannot receive automatic windows updates and have not had an update since 2012. My iTunes worked a month ago, so that was obviously not a show-stopper in the past, but perhaps there is a Vista update I need for iTunes 12? I have service pack 2 for Vista. I have followed all threads to try to set my windows to automatic update, but no joy there either. It checks for updates and then fails. I followed instructions and did run an installation to install windows automatic updates, but that doesn't work either. I tried 10 times. It runs and takes a while, but is never able to successfully update windows. It says "checking for updates" for a while. Then it dies. My last update was 6/19/12 (failed) and it says the most recent check was 6/22/12, but I have tried 20 times on 10/31/14 and 11/1/14.
When asked to "Install new Windows Update software" to check for updates, I have done so 10 times. It downloads and installs, but never works.
It's an old Dell desktop computer from 2006, and I'm using an iPhone 5S. I am fresh out of ideas. Anyone really smart here?
Thanks.
TristanUpon latest reboot, I also received this error message: "The application failed to initialize properly (0xc0000005). Click OK to terminate the application."
Then I got the iTunesHelper not installed correctly error again.
Then the "Windows can't check for updates" error message.
Then "Apple Push has stopped working." Then a quick DEP error message that disappeared but said something about Apple Push being closed.
I'm also getting denials of service logged by McAffee. Not sure if I'm getting a virus/attack or not.
Not sure if it's a problem with my old desktop machine, my Windows Vista updates, or iTunes, but I'm very frustrated and out of ideas to try.
Thank you for your help!
Tristan -
I am trying to install the newest Itunes program and get the following error.
Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system services.
I've tried several times including uninstalling itunes and restarting the process.
At one point I got an error 7 and downloaded and ran "dotNetFx40_Full-x86_64
Please help me.
WendiSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
When I was trying to install the update to itunes I would get the following message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. I could "Abort" "Retry" or "Ignore" I tried all of them starting with retry first. Nothing worked. I then uninstalled Itunes and tried to reinstall and received the same message. Not sure how to take care of it so that I can use Itunes again.
Try Troubleshooting issues with iTunes for Windows updates.
tt2 -
Itunes error during install service apple mobile device failed to start.. help
I had to install Chrome browser in order to use my gmail account. Now I cannot open itunes on my Window Vista computer, get a Microsoft Visual C++ Runtime Library. R6034. I uninstall itunes and reinstall itunes 64-bit itunes installer. During install received error during the 'starting services' process "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privelges to start sytem services. I ignore with the same error message so I abort. At the end of uninstalling I received the Microsoft Visual C++ Runtime Library error again. I click ok than an error from itunes. "itunes was not installed correctly. Please reinstall itunes. Error 7 (Windows error 1114). I click ok. Help..
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Hi!
So i think i closed the wrong service at some point a few weeks back (apple mobile device) but iTunes remained working after that for another week. I then updated iTunes and i get the same "Service ‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." every time. If i click ignore, just so i can access iTunes with out syncing my iPod (touch 2nd gen) i then get 'iTunes was not installed correctly. Please re-install iTunes. Error 7 (Windows error 193)" when it has all installed. I don't understand what the problem is anymore as I have looked at other questions on the apple website, carried out the advice and it hasn't work. Any of them.
Tings I have done:
- Wiped all iTunes and Apple data from my computer (if you search for 'iTunes' or 'Apple' nothing comes up apart from applets from system code.
- Attached iPod before iTunes install and updated drivers.
- Installed iTunes as 'Run as administrator'
- Uninstalled and re-installed the software nearly 20 times now and rebooted the computer in between everytime.
Please someone help because i really need to get music on my ipod and i enjoy the ease of use of iTunes compared to spotify or Windows Media Player.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
Regarding AMDS failures there is a hint in another thread that disabling the Windows Firewall before attempting to reinstall may help, otherwise take a look at the steps outlined in this post. Re: Can't install iTunes 12.1 on Windows 7 64-bit. I know they look a little daunting, but the process of generating the logs themselves isn't that hard to do. Extracting useful information from them is still a challenge but maybe something will leap out. If you want to post the log for the failed components for me to have a look at here or in the other thread please edit out any personal information, particularly your email address, first.
tt2 -
Normal update of iTunes to 11.1.4 fails. Suggests installing from web site
I install from iTunes.com. Install issues the messages:
Service "Apple Mobile Device' failed to start.
Verify that you have sufficient privileges to start system services
I do have necessary privilegs. I hit ignore. See window with successful install come up and finish with launch. I get the messages:
iTunes was not installed correctly.
Please reinstall iTunes
Error 7 (Windows error 126)
Tring to start iTunes from desktop gives:
This application failed to start because MSVCR80.dll was not found
Re-installing the application may fix the problem.
Further repair or remove/reinstall does not fix the problem (including after reboot)
Thie is the first time this has happened. I'm not sure where to go from here
Thanks for any help.Earlier suggestion worked. That is, Use software add/remove to delete all 5 iTunes applications:
Apple Application Support
Apple Mobile Device Support
Aple Sortware Update
Bonjour
iTunes
Reboot and install/ -
I receive a massage that a new version of ITunes was available (11.1.4). I proceeded to update, the download went ok but when installing the Message “Service ’Apple Mobile Device’ failed to start, verify that you have sufficient Privileges to start system Services”
On pressing retry I got the same message.
On pressing Ignore, I got the message “ITunes was not installed correctly, please reinstall ITunes – Error 7 – (windows error 126)
I reinstalled with the same error messages and the same results.
I uninstalled existing and reinstalled from scratch and the same error messages again.
I try to repair and at the end it said it had installed correctly – but when it tried to start I got the message “This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem” I now get the same message when I first start the computer but when I press ok I receive ““ITunes was not installed correctly; please reinstall ITunes – Error 7 – (windows error 126)” again.
It appears the update has not only corrupted the operating system (Xp Pro SP3) of my computer but I have no backups to my IPhone, my wife’s IPhone or the three others phones that use my computer.
I hope you can advise me how to recover my backupsHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy
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