TS4498 I JUST, 9 July 13, bought Logic Pro... Any change Apple will allow for some type of upgrade to Pro X, since we had NO Fore Knowledge of its release...
I JUST, 9 July 13, bought Logic Pro... Any change Apple will allow for some type of upgrade to Pro X, since we had NO Fore Knowledge of its release...
I bought Logic Pro 9 a few days ago and they just sent me a response with a big NO! Twice! so far!
see this threads:
https://discussions.apple.com/message/22496383#22496383
https://discussions.apple.com/message/22490113#22490113
https://discussions.apple.com/message/22490862#22490862
https://discussions.apple.com/message/22500131#22500131
https://discussions.apple.com/message/22494804#22494804
This is no way to treat your customers.
Similar Messages
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I bought logic pro 9 and its asking for serial...what to do?
I bought logic pro 9 and its asking for serial...what to do?
northflower wrote:
why does it matter if someone else got it? if i bought it am i not allowed to use it becausesomeone else bought it before me?
I'm just saying that there is/was another copy of Logic on that computer at one time, the app store version does not require a serial however... if a previous version was on the machine I think even the app store version will ask for a serial... is that what's happening? -
I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here???!!! sort it out apple very annoying!!
Although there will be many here that will sympathise with your situation, this is a user to user forum. Apple don't come here. The store (if you go to apple.com) now do real time chats. Failing that you'd need to call them to sort your issue out.
Hope this helps -
I already bought logic pro 9 but now i have a new apple id, do i have to pay logic pro 9 again or not?? Or if i save it on a disk can i re-draw it into my macbook?
You can also contact Apple directly providing proof (The original receipt) you bought it originally on a different Apple ID and under certain circumstances they will transfer the App you bought over to your new Apple ID
You will probably also need to know what the older Apple ID was, along with other information used with that account (Like the credit card used for example)
Call them and see what they say once you have all your information together...
An alternative if you are running iOS8 on any of your devices or Yosemite or Mavericks.. on a Mac, is to simply add the old Apple ID your Family Sharing account.. using your new Apple ID as the master account... then every app you bought under the old Apple ID (if it is still active) will be available to download under your new one...
http://www.apple.com/icloud/family-sharing/ -
Help urgently needed, I have installed Logic Pro 9, since then my Final Cut Pro X keep freezing. Anyone what is wrong and how to solve it? I desperately need help on this. Apple support says I have to pay £85 for to help me. Thanks
Just a word of advice. Never ever use the word "urgent" on this forum
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hey there just wanna ask if how am i suppose to change my monthly allowance for purchasing because i definitely exceeded the monthly allowance cheers
JH_Park,
Good afternoon!
I definitely understand any disappoint you may be feeling from this situation. Verizon Wireless do not have any such policy regarding a limit of replacements we issue, the warranty is not ours but rather the manufacturer and I apologize for any confusion. I would like to review your account and the concerns you are having with this device. Please send me a direct message for further assistance.
Thank you!
AdamE_VZW
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I have bought macbook pro with Retina display on 7th January. But its price was reduced and its cpu was upgraded to 2.6Ghz in February. Can I return it and get my money back?
You have 14 calendar days to return an item from the date you received it.
http://store.apple.com/us/help/returns_refund#policy -
I'm now using iPhoto '11 (9.3.2), and none of the photos in my library will enlarge. I can view them all as thumbprints, but when I click to enlarge just a black, blank space shows up. Occasionally, one will enlarge for a second, then disappear. Help!
Just to clarify, I am not getting an "!" mark in a triangle, as I read others have experienced. The screen is just blank except the grey flag in lefthand corner to flag the photo.
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Theres an app called Lomo Camera in the Play Store by Wise Shark Software and can I just ask if it can e available in the Apple App Store for FREE and if so, when can it be available?
You should talk to the App developer on their website.
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Can someone help? I feel bummed and a bit ripped off. I'd like to have Logic Pro X now, with all it's nice new features. I bought Logic 9 in May and haven't had time to even look at it. You think apple will offer people like me a refund? I hope so. I just don't feel it's right to charge so much for the upgrade.
mende1 wrote:
Welcome to Apple Support Communities
Apple offered a refund for users who purchased Logic Pro 9 30 days or less before the Logic Pro X launch, but they don't do it anymore, so if you want to upgrade to Logic Pro X, you have to purchase it in the Mac App Store
Part of this is incorrect...
Some App Store employee's "accidentally" (but in good faith) issued refunds to a few users who had purchased Logic 9 within 30 days prior to the mid-July release of Logic-X. Word quickly came down from Apple HQ that this was against App Store policy and the practice was immediately stopped.
To the original poster.. you never stood a chance, even if they were issuing refunds you didn't fall within the 30 day period. There were many who purchased Logic 9 a few days before the LX release who did not get a refund. -
Can't download a previously bought Logic Pro 9 from mac app store
Hello,
I have just bought a new Mac mini, and I tried to download LP9 from the appstore (I had already bought it), but I can't find it in the "Purchases" tab.
I tried to get it from https://www.apple.com/fr/logicpro/ but when it launchs the mac app store says it's not avaible in my country...
I payed for it, so I'd really like to use it.
As I need it for tomorrow, a little help would be appreciate!
Thank you.Welcome to Apple Support Communities
If I'm not wrong, Logic Pro 9 isn't available anymore for download. Anyway, first check if it's hidden, and if so, unhide it > http://support.apple.com/kb/ht4928 -
How can I get the SN for an online version of Logic Pro bought from AppStore?
Thanks!good news. The trick is to delete the "logic pro 9" by dragging the App from Finder->Applications to trash bin, and re-doanload and re-install it again. Now it's happily downloading 19GB contents without asking for SN.
Thanks Pancenter for your message. This is is brand-new MBP with Retina display, and I didn't find or delete and reg file for logic. Simply delete the app under installation (not in the launch pad, see above) and re-install. It works for the 2nd try. It could be a SW integration bug. -
HT2375 Bought Logic Pro in App store - Where do I find the serial??
I can't finnish my installation of Logic after purchasing it in App store beacouse I can't find the serial - where do I find it?
Just to clarity this answer for anyone else who should read it in the future..
The version of Logic Pro from the App Store does NOT use a serial... It uses your Apple ID and Password during purchase or install to authenticate itself.
Only the original Box sets of L7 or earlier (which also used a hardware key...) and Logic Studio, Logic Studio 2 and non App store purchased Logic Pro Upgrade DVDs/updates require a serial code to complete install. -
Recently bought logic pro 9... blah blah... very upset. From the UK
Sorry to start yet another topic about this but im struggling.
Does anyone know the best department for me to PHONE in the UK.
I've tried several different departments and each time havent gotten anywhere. I keep being navigated to the email service. (which I've already used and not had much luck)
Many people on here have said not to bother emailing and to use the phone to request a refund but as of yet no one has even been close to being able to help.
Thanks in advance.It's possible the refunds were a mistake to begin with... and no, there are not preferred customers in different locations that I'm aware of.
I posted this elsewhere..
From what I understand, (this from the developer's grapevine) Apple wasn't prepared for all the people demanding upgrades and a few people were lucky enough to have a recent Logic 9 purchase refunded so in essence Logic-x was free. A communiqué from the Apple main office at Apple nixed ALL refunds, you have to purchase Logic 10 at the App store price.
The problem with the refunds is it left users with a working version of both 9 and 10 while only paying for one, this goes against the EULA so Apple put a stop to it.
However.. If you're using email to discuss a refund...stop! I would call them directly.
Don't yell at me, I'm just passing info along and won't be upgrading anytime soon, if at all.
Also, the refinds that were issued were through App Store Support. -
I bought logic pro, can I install it on multiple computers?
If so, how many computers am I allowed?
If not, do I have to completely buy it again for hundreds of dollars?You're allowed one desktop and one laptop. Other than that, you need to buy it again.
(58569)
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