TS4526 I have 3 of the first generation apple tv's. while they continue to show my library, I can no longer see new content to download in the tv and movie sections?
I have 3 first generation apple tvs. I can no longer see new i tunes content to stream any more. How do I fix this?
After 2-3 days with this problem, it has resolved on its own. I now have access to movies, tv shows, and music.
Similar Messages
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I'm running itunes 11.0.3 -
in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
In my Itunes account i have no hidden TV shows or Movies
I used to be able to view all cloud and downloaded content. I no longer can.There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
Edit : Just seen your reply, though I don't appear to have that setting on mine. -
My hard drive crashed recently and i can no longer see my web site address in the iWeb side bar
I can n o longer see my web site address in the iweb side bar, how can I relocate it so i can edit my website
Let me start with the general advise...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help? -
my iphone no longer shows up on my computer, the iphone screen has gone blank only showing the Apple logo. I am unable to make and receive calls. Can someone help me with this problem please?
Your iphone is shown at the top of the page.
You can also simply click View>Show Sidebar and it will look about the same as it did before. -
How can I get a new font to download to the new version of pages?
On the old version of pages it was very easy to install new fonts but even tho it say the new font is installed they aren't on the list. Any clues ?
Is it enabled in Font Book (if that's what you use for font management)? Have you quit Pages?
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I used to be able to go back 30 seconds in a podcast as well as see current time elapsed and remaining. I don't see this at all in current songs or podcasts playing. How do I see this again so I can go back or forward within a song or podcast?
Never mind. I'm an idiot. All I need to do is tap the screen.
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The "+" icon that opens new tabs does not open a tab.
With Firefox version 4 and 5, the default setting is ''not'' to ask the question for saving the session. You can get back that behavior by modifying the options as below:<BR><BR>
# In the address bar, type '''about:config''' and press Enter.
# Accept the warning message that appears, you will be taken to a list of options.
# In the '''Filter''' textbox at the top, type '''browser.tabs.warnOnClose'''
# You will be presented with the entry for '''browser.tabs.warnOnClose'''. If its value is set to '''false''', double-click on it to change its value to '''true'''.
# Repeat these steps for options''' browser.warnOnQuit''', '''browser.warnOnRestart''' and '''browser.showQuitWarning''' and set their values to '''true'''. -
How to: Force-sync a first generation Apple TV with iTunes 12
For anyone else out there who's still using a first generation Apple TV and iTunes 12 and realized there's no longer an option to "force" the device to sync, I have a work around.
Background
With my first generation Apple TV, I "manually" manage the content stored on the device. As well, I don't add content movie-by-movie (song-by-song, etc.). Instead, I have three playlists (Movies, TV Shows, and Music) that I then sync to the Apple TV. The problem is, even pre-iTunes 12, modifying the content of a playlist didn't trigger iTunes to offer to "sync" the device (I don't think it was smart enough to deal with the EOL first generation Apple TV in terms of playlist content changes). But, at least with pre-iTunes 12, you were able to right-click on the device in the sidebar and this would bring up a contextual message with "Sync" as one of the options. So, even though the "Sync" option was greyed-out in the main iTunes window, you could still initiate the sync via the contextual menu (thus "force syncing" the device with iTunes). But, with iTunes 12, this contextual menu has been removed (right clicking does nothing) and thus the ability to "force sync" is gone.
Solution
After trying many different options to get the first generation Apple TV to sync with iTunes (after updating the content of a synced playlist), this is the only solution I've come up with that works:
1. Create a playlist called "ATV Force Sync".
2. Put a single movie in the playlist (I used a short, 10 second video, but I'm sure you could also use a song or any other media—just use something that is short and you don't care if it's on or off the device).
3. To "force sync" the Apple TV, iTunes > Apple TV > Settings > Movies > Sync Playlist, check the checkbox beside the "ATV Force Sync" playlist. This will then enable the Sync"button and you can now force the Apple TV to sync with iTunes (it'll sync the "ATV Force Sync" playlist, but also sync any changes to any other playlist the Apple TV is set to sync with). Then, the next time you want to force sync (i.e., if you've updated the content in a playlist you want to sync), just uncheck the checkbox beside the "ATV Force Sync" playlist, and the Sync button will be enabled again (and so on, enabling/disabling the "ATV Force Sync" every time you want to force-sync the device).
Anyway, it's not an ideal solution, but at least it works. I've filed a bug report with Apple, but let's be honest, I don't think supporting the first generation Apple TV is on their "to do" list anymore. <G>
Hope this helps someone else out there!
Kristin.Hi minjak—I'll see if I can help?
Has the Apple TV ever been connected to iTunes at all (on that, or another computer)? From the sounds of it, the ATV has already been "paired" with an iTunes library, thus it's not (and won't) show up in your current version of iTunes.
So, here's what I'd suggest. On your Apple TV, do the following…
Go to Settings > Computers > Select iTunes Library (or something like that—I don't remember 100% what the option is called as I don't have the screen in front of me right now) and select "Disconnect".
This should remove and "synced" or "paired" computer (iTunes) from your ATV.
Then, re-sync it back up to your version of iTunes. You have to do something like this…
On your ATV, go to Settings > Computers > Connect to iTunes and a passcode should display on your screen. Then, go to iTunes, and the ATV should appear (give it about 15-20 seconds). If it does, select it and enter the passcode showing on the ATV. This should re-sync the ATV to your copy of iTunes.
Make sure both the computer and Apple TV are on the same internal network. And if possible, connect the Apple TV to the network via ethernet (rather than WiFi). Again, make sure the Apple TV is "online" and connected to the same network at the computer running iTunes.
If all works, you should see the Apple TV appear in iTunes, something like this (i.e., there's now a small Apple TV icon at the right end of the row of icons along the top)…
Anyway, have a go at the instructions above and let me know what happens, and we can go from there!
Thanks,
Kristin. -
I have the first generation ipod shuffle. I was wandering if apple can still fix them.
I have the first generation ipod shuffle. I was wandering if apple can still fix this ipod. please let me know.
Considering the cost for a new current gen shuffle, I don't think it will be an economical repair. That USB connector is connected to a very thin ribbon cable that runs up the shuffle inside the case. If its USB connector came off and is lost, that means the ribbon cable got torn off. So the shuffle will need to be disassembled and a new part (USB connector with its ribbon cable) installed. And that's significant labor.
However, if you are good at fixing small things
http://www.ifixit.com/Guide/Installing-iPod-Shuffle-1st-Generation-USB-Port/426/ 1#.T9J_ZI7wzpA
I've done it before. You'll need to acquire a broken iPod shuffle 1st gen, but one that has a working USB connector. That's the most common failure for these iPods, so make sure it is described as being recognized by the computer/iTunes or something like, "It works but the battery is dead." -
I have the first generation iPad and bought the apple care protection. Does it cover accidental damage?
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Cheers, Tom -
I have to change my apple ID because I'm changing my email address. (I have a Comcast address and am switching to U-verse) I'm worried that when I do, I'll no longer be able to use my first generation apple tv unless I change the apple ID there as well. I'm also trying to find out if changing my apple ID is going to interfere with getting my itunes content on my computer and my iphone. Does anyone know how this works??
My iTunes appleID is an old defunct e-mail address - it does not have to be functional.
Do what Winston says to ensure you keep getting correspondence related to that ID.
AC -
Here's my setup. First Generation Apple TV. G4 Powermac running OS X 10.5.8 iTunes 10 with the Library stored on an External 3 Terabyte USB 2 drive. It's plugged into a PCI USB 2 card. Everything worked fine till I transferred my iTunes library to the external USB drive. Things seem to sync up fine. I have it set to copy TV shows to the Apple TV's internal drive and that seems to work but when I try to play music or movies that are streaming from the library, I get an error. With movies I get the "The selected video cannot be played. The format was not recognized." error. The movie and music list seems up to date but now it won't play. Did I waste my money on this external drive? How do I get this setup to work?
I don't think this will be a complete answer to your question, but may point you in the right direction.
I have a similar setup (same OS X and iTunes versions), but my library is on a network attached 2TB harddrive (vs a USB 2 drive). Mine works fine, both syncing (which you don't have a problem with) and streaming. It's possible that iTunes doesn't like the USB 2 drive, but I don't know. Are you able to watch TV shows on your PowerMac after having moved the files to the USB drive? If you can watch content on your laptop but not on your AppleTV, it suggests the Apple TV doesn't like the USB drive.
Perhaps you didn't transfer iTunes library content correctly. (Forgive me if I'm telling you things you already know.) The iTunes library consists of a list of content and it's location (local harddrive, network drive, etc.). If you simply moved the files, but didn't actually update the library with the new locations, this can explain why you can't stream the content. The Apple TV displays what is in the library, but cannot play it if the library entry is pointing to the wrong location. Note: This "library update" I'm referring to is not the same as simply changing the iTunes media folder location in iTunes > Preferences > Advanced.
When I moved my content to an external drive, I had to delete everything in my iTunes Library, then re-import everything (File > Add to library). Don't let the phrase "delete everything in my iTunes library" freak you out. Deleting entries in the library is not the same as deleting the files (which you definitely do NOT want to do).
If you select an item in your iTunes library and press the Delete button, it asks for confirmation thus:
Are you sure you want to delete the selected TV show from your iTunes library?
It's OK to answer "Delete TV Show". It will then ask you if you want to delete the file. Do NOT delete the file. You can select your entire library and delete everything at once, just make sure you do NOT delete the files when it asks. When that is done, make sure the iTunes Media Folder Location is set to where you want and that the files are there. Then, go to File, Add to Library and re-import everything. It will take several minutes to more than an hour, depending on the speed of your computer and the size of your library.
I have had to do this everytime I've moved my library to different storage devices. If there is a simpler way, I am not aware of it.
I hope this helps. -
I just updated my applae tv first generation and now my rented movies will not syn to the apple tv but everything else does
Welcome to the Apple Community.
Your first generation Apple TV can't be updated to version 6, I'm not sure what you have done that makes you think it has. -
I have an ipad first generation. I am trying to connect to a linksys router and the ipad is not finding the wireless network. What do I need to do? Thanks for your help.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
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iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have an iPad (probably first generation - Model A1337 ). This tablet has iOS version 5.1.1.
I would like to update for the latest version as possible.
There is no option by iPad wifi.
I also tried by iTunes and in option Checking for UpDate, only let me know the current version, but doesn't open the possiblity to update for a newer.
How can I update the software version ?
tks
ReinaldoHi,
The first generation iPad is limited to iOS 5.1.1. This is due to the original iPad not having enough power or memory to get to iOS 6, 7 or any further in the future.
All other iPads and iPad Minis can get to the current version - iOS 7.0.4 and at least until the end versions of iOS 7 or iOS 8.
Hope this helps, and Welcome to the Apple Support Communities!
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