TS4526 Problems Accessing iTunes Server from Apple TV

After the last update, my Apple TV couldn't access the iTunes server. I've followed all of the recommended instructions including the reset, signing in and out. I have ATT DSL. Did Apple change something about how they access the server so that it's blocked? Or, any other ideas? Accessing Netflix, Hulu, and youtube are no problem.
Thanks.

Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting Home Sharing
Security Software Issues
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

Similar Messages

  • Problems accessing itunes store from itunes

    I have a new Hewlett Packard laptop which runs on Vista. I can load itunes but when I try to access itunes store from itunes I get the following error message:
    itunes cannot connect to the itunes store, make sure your network connection is active and try again. There are no problems with my network connection, can any one advise?
    Many thanks.

    Just run the network diagnostics and got this result.
    Microsoft Windows Vista Home Edition (Build 6000)
    Hewlett-Packard HP Pavilion dv2000 (RY395EA#ABU)
    iTunes 7.3.2.6
    Current user is not an administrator.
    Network Adapter Information
    Adapter Name: {3C041088-24CC-4479-B125-2CD62BD51FC1}
    Description: Bluetooth Device (Personal Area Network)
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Adapter Name: {83B81DF1-7E46-41D7-80B0-31BC4AC8814D}
    Description: Intel(R) PRO/Wireless 3945ABG Network Connection
    IP Address: 192.168.1.101
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sat Aug 25 11:48:50 2007
    Lease Expires: Sun Aug 26 11:48:50 2007
    DNS Servers: 194.168.4.100
    194.168.8.100
    Adapter Name: {5EA6FE6E-AB37-4640-A3BB-5C0FB94C0B34}
    Description: Intel(R) PRO/100 VE Network Connection
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Network Connection Information
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.

  • Can not access iTunes Match from Apple TV (2nd Gen)

    I select In the Main Menu => Music => Turn on iTunes Match. I select this option and the iTunes Match screen displays indicating that I must subscribe to this service using iTunes on my computer. I click OK and takes me back to the previous menu.
    Under the Computers menu, my computer is recognized and I'm able to stream music and photos.
    I had already subscribed and uploaded all my music to iCloud's iTunes Match.
    Has any one experienced this problem? If yes, how it was resolved?

    Are you logged into the Apple TV for the iTunes store using the same account as you used for iTunes Match.

  • I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

    I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Problem accessing Sql server Procedure from Crystal with JDBC driver

    I have some Crystal reports using SQL Server procedures, most of them are working very well; however, I have 2 that have problems accessing sql server procedures. These reports are working using OLE DB connection without problem, but when I try to relocate the connection to JDBC Crystal generates an error like that the procedure not return records.
    The procedure is working with other products including OLE DB connections from crystal.
    What can I do?
    Thanks in Advance,
    JaimeC

    I am using:
    Crystal report 11 - 11.0.0.1282 and Crystal 2008 = 12.0.0.683
    SQL Server 2005 -  Microsoft SQL Server Management Studio Express     9.00.4035.00
    Windows XP
    I have discovered that the procedures create and work  temporary tables. In other cases when is working ok, the procedures have not working temporary tables.
    Thanks,
    Jaime Carrillo

  • Can't access weblogic server from internet but can from intranet

    Hopefully this isn't the wrong place to post but I've searched through many many
    newsgroups to figure out where to post this but can't find a specific enough one.
    I've recently run into a problem with my weblogic server in that it can not be
    accessed from the internet now. This was all working several weeks ago, when
    I had the wl server listening for SSL communications on port 7002. I could access
    the server from both within our corporate intranet (kind of) as well as access
    it from the internet. I say kind of for the intranet in that when I chose to
    setup SSL on the the wl server, I couldn't get port 7002 to communicate through
    our proxy server. After a little research I determined that it would be best
    to communicate on the default SSL port of 443. After switching to 443, I didn't
    need to bypass the proxy any longer, when accessing from within intranet, but
    now couldn't access the server from the internet. The wl server is behind a firewall,
    but I had the network administrators open up port 443 on the firewall. They ran
    a network sniffer and determined that the wl server is sending a TCP FIN packet
    immediately following the last ACK packet in a TCP session establishment. I don't
    really understand what that all means, but it seems really strange that everything
    works great when inside the intranet and I don't get any TCP FIN packets sent
    from the server, but when you try to communcate through the firewall you do.
    Does anyone have any insight into this issue? something else I could look at.
    The network administrators are basically saying it's the webserver that needs
    configuration (even though it worked great in the past when listening on port
    7002 instead of 443). PLEASE HELP!!!

    Got it.  This thread helped!
    Thanks!
    https://discussions.apple.com/thread/3193444?tstart=60

  • I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

    I can not access Itunes Store from my computer.
    When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
    Can anyone help me on this problem?

    ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Suddenly can not access .mac mail from Apple Mail

    Suddenly, I can not access .mac mail from Apple Mail (Version 2.1.1 (752.3)).
    For quite a few years I have been using Apple Mail to access my .mac email. As of last Friday, Mail stopped working. Nothing has changed (accept for the installation of the latest OS X security upgrade - SecUpd2006-008Univ.pkg).
    I can still access my .mac mail through the .mac web browser and I can still access it through SnapperMail on my Palm Treo 680. But, when I open Apple Mail on my MacBook, it does not do anything, just sits there. When I open the Activity Viewer window, 3 activities are going on:
    1. Opening Mailbox
    2. Synchronizing with Server (Connecting to...)
    3. Synchronizing with Server (Synchronizing with...)
    After a few minutes, the error triangle appears next to the Inbox and .Mac logos on the left hand panel.
    I have tried Apple Mail from several locations (different ISP / WiFi / LAN) over several days but get the same problem.
    Does anyone have ideas for a solution?
    Regards
    Peter

    Let’s first make sure that the update is installed properly, and post back with your observations when done.
    Verify/repair the startup disk (not just permissions), as described here:
    The Repair functions of Disk Utility: what's it all about?
    After having fixed all filesystem issues, if any, reinstall the update that appears to not have been installed properly. You may also need to reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with your computer:
    About the Mac OS X 10.4.8 Combo Update
    Mac OS X 10.4.8 Combo Update for PPC
    Mac OS X 10.4.8 Combo Update for Intel
    Take a look at the following articles for guidelines on how to properly install system updates:
    Troubleshooting installation and software updates
    Installing software updates
    Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

  • Cannot Access iTunes Store on Apple TV2 after purchase

    Hello,
    I cannot access iTunes Store on apple TV2.  I purchased a movie, but when i got to watch it after it shows up as "Rented" it just sits at the screen "Accessing iTunes Store".  Never times, out or produces error message.  Internet is working fine, my account is fine.
    If i launch an iTunes Store Trailer, it plays fine.  Just my rented material does not play.  Also, my Netflix account does the same thing from Apple TV2.  While accessing Netflix on my laptop there is no problem.  ***!

    Having exactly the same problem.  I have completed a reset, rebooted all my equipment and completed a software update, but after I have purchased 2 movies, and have them appear as "rented", I cannot get them to load without waiting a hour.  Then, if I leave the movie, I have the same problem all over again.  I also cannot access the iTunes store.

  • HT203163 I cannot access iTunes store from my laptop. I could for years but suddenly - no. Have removed all recently installed software. Have uninstalled and re-installed both my anti-virus software and iTunes. Have allowed pop-ups. Have flushed the DNS.

    I cannot access iTunes store from my laptop. I could for years but suddenly - no.
    Have removed all recently installed software. Have uninstalled and re-installed both my anti-virus software and iTunes.
    Have allowed pop-ups.
    Have flushed the DNS. Nothing.
    Still can't access the store. Please help!

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I cannot access itunes store from itunes

    Im using windows7 and I cannot access itunes store from itunes.   I have uninstalled and re-installed, re-started hp computer.  Any ideas???

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Problem accessing iTunes. Getting error message "The iTunes Library Extras.itdb file is on a locked disk"?

    Problem accessing iTunes. Getting error message "The iTunes Library Extras.itdb file is on a locked disk"

    Close iTunes, delete iTunes Library Extras.itdb from your iTunes folder, start iTunes. iTunes should rebuild the file automatically.
    tt2

  • How can I access iTunes media from my iPad to my time capsule

    How can I access iTunes media from my iPad to my time capsule with out a computer

    Really not suitable.. The TC is a dumb hard disk in a router.. it is not a media server..
    You can move your itunes library to the TC.. but if you do that.. one day the TC will die and take your library with it.. as well as giving slow response to every network device.. this is really not suitable.

  • Hi, after installation of itunes software from Apple website, After installation, when i enter the "Accept" Button in the Software Licenece Agreement Terms

    Hi, after installation of itunes software from Apple website successfully, when i enter the "Accept" Button in the Software Licence Agreement Terms & Conditon, I get error message "Tunes has encountered a problem and needs to close.  We are sorry for the inconvenience". I am having windows XP in my PC. I have tried to remove & reinstall, temporarily suspended by anti virus software, but still getting the same error message

    Tunes has encountered a problem and needs to close.  We are sorry for the inconvenience
    Generate another of those error messages and click the "Click here" link in the error message box. What modname and modver are showing for the error? (Precise spelling please.)
    If the error is a BEX and thus doesn't show an modname or modver, let us know what P1 through P9 items are showing for you instead.

  • HT1551 trouble accessing itunes store with apple tv

    I have trouble accessing itunes store with apple tv. Can anyone help me?

    i have same issue. netflix is fine. Itunes on an appletv is slow and then times out.. cant connect to server. Is the server, or a pipe,  just overloaded?

Maybe you are looking for

  • InfoStore is missing Indexes, database corrupt

    Recently, we added two new Crystal users to our AD domain. Following the usual procedure, we went into the Crystal Management Console to add them to Crystal. (We go to Authentication, then the "Windows AD" tab and click the "update" button.) We were

  • User account is not accessible for login, but remains in Users folder. Can it be re-activated?

    My 18 mo old grandson hit a few keys on my wife's mid 2010 MbPro while she was logged in and eliminated her user login from the startup/login screen. I used resetpassword utility to reset p/w for System Administrator to access the machine and the use

  • I want to replace HD with SSD... how can i make an OS installer DVD?

    I've got an SSD drive on the way, should be here in a few days. But the mac mini didn't come with any OS media - is there an easy way to burn myself one so I can use it to do a clean install on the new drive? I do have an external  (USB) DVD writer t

  • What went wrong? can someone help?

    ok here is a question,i do not know what went wrong,but one day i plug in my ipod,and you know how it say do not disconnect right?Well my will say that untill the battery goes dead, and this here is a problem i have been dealing with for a long time!

  • Customer Exit not called upon in the Query...

    Dear Guys, I am working on the "Slow Moving Item(MC46)" report in BW.We need "No.of Days Not consumed" in the Input selection screen in the BW Query.We tried creating a Formula variable upon "Calday" with Data type "Numeric" and then a Customer Exit