TS4585 My phone will not turn on and when it does, it only stays on for a few minutes. The last time it said it was necessary to do a restore in itunes, but shut off again before i could read rest of warning
My phone was working fine last night. Plugged it into the charger and went to bed. Woke up this am to it off. It would not turn on. I tried a different charger and a different outlet. Tried several times to hold down power and volume and or the menu button. Finally, several hours later, holding the power and volume buttoon turned on the phone. Said had 1%battery, so i kept it plugged in for about 5 min. It went up to 2%. I started to look at recieved text, then it went dead again. Repeated the same steps and left it plugged in. It kept turning off. till finally, it went dim and a warning message came on to restore phone from itunes but idid not see the end of warning bc it shut off again. Now it will not turn on, but has the white apple symbol turning off and on over and over. I can not find the option to restore the phone, plus the phone is not on so the computer is not registering that its plugged in. I can not call out bc no landline and can not call tech support. Does anyone know why this is, or what to do?????????????
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors
Similar Messages
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My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not complet. the ipod will not do anything at all... please help me i havent got extra money to spend..
Just what happens when the restore does not complete?
Error message?
Does it freeze? Is so what is listed in the status bar of iTunes? -
My iPhone will not turn on because of water damage. I am trying to access the cloud but i forgot my apple ID and i also forgot the email associated with it which was an @me.com address. I tried using the back-up emails that i have but it did not find my account. How can i get to my cloud?
You cannot without the correct credentials.
You can try here if the Apple ID is yours:
https://iforgot.apple.com -
hello i am having issues and it is quite annoying i just want to you use my ipod again. ok so one day when i went to use it it wouldnt turn on actually it wouldnt do anything i tried everything it wouldnt connect to the computer or even show up it wouldnt charge i mean nothin. so then the other day i figued hey ill try plugging it in again and it started up and the screen was white no apple logo just a white screen then i connected to the computer ahah soo i restored it to factory settings well then it still was a white screen and then it shut off and will not turn on again no matter what i do. any advice would help. thanks
My IPOD is also dead this evening afte trying to install the 2.2.1 update, I have a blank screen and no response from IPOD (Screen is blank)
I have also the USB Device Not Recognised message, I have tried holding the power and home buttons down for prolonged period, this provokes a response from the PC ie another USB device not recognised message but nothing on screen.
I have also ITUNES open hoping it would pick up the device and suggest reset or reinstallation / restore, but nothing !!! Help, any apple support folk on here ?
What should I do next ?
Frustrated
Adam -
My MacBook will not turn on and when I connect the charger it has a very dim light
I have just come back from holiday and went to turn on my MacBook, but it will not turn on
I connected my charger and the light is very very dim.
How do I resolve this? Will I end up losing all I have saved on it? Please help!!!There may be something corrupted in the system, and a certain kind of reset may be able to help...
•Intel-based Mac: Resetting the System Mangement Controller (SMC)
http://support.apple.com/kb/ht3964
If that doesn't work, check instructions carefully and repeat if necessary, see about taking the computer to an Apple Store and try to call ahead for Genius appointment; or contact an authorized reseller with product specialists and service.
Some users ventured into their out-of-warranty macbooks to check the actual cables going from the battery compartment to the logic board, apparently some batteries unplug. Others you can't get into.
I see following post/link says several things, can't vouch for any except ^ the SMC reset support page above: https://discussions.apple.com/message/23996241#23996241 - Also, check the right side in this recent thread for links to similar topics.
{In order to make a backup at this late a date, you'd need power to the computer; enough to try & see if something as quaint as 'Target Disk mode' would work... If your Macbook is one with Firewire ports.}
•How to use and troubleshoot FireWire target disk mode:
http://support.apple.com/kb/HT1661
With FW TDM, the failed computer can sometimes be powered up holding the T-key down, and a firewire icon would appear on the screen; then one could go about attaching or using a FW cable of correct type and connect it to another capable computer, then the failed computer's HDD would appear as an external drive. In the past, it was possible to clone or copy a drive from a computer that won't boot to another hard disk drive. Or at least copy stuff of that does not require the system to function along with the saved files.
Good luck & happy computing! -
HT201401 phone will not turn on and torch stays on
Hi, my iphone 4 torch is permanently on until battery goes flat, screen will not come on, tried reset etc nothing.
I've even tried plugging into pc and its not showing there either? HELP PLEASETry this, connect iPhone to Wall Charger for 10 minutes, iPhone may turn ON itself. If still OFF, then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start. This can sometimes take about 20 seconds time of holding both buttons while on charger. If still problem and you have Warranty or AppleCare Coverage, make Genius Reservation and take iPhone to Apple for resolution.
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Please help!
Nobody here can help you. Discussing jailbreaking is a violation of the forum terms of service. Go to the website that told you how to jailbreak and get the information you need there.
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can some one please help me, my ipod is not working and i just got it. im sitting here crying.please help
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I have Adobe Acrobat installed as part of the CS6 suite.
It has stopped working (yet again -- it has done that three of four times over the last year).
I have spent days trying to repair it; etc. without any success.
The last time this happened, it was necessary for someone from Adobe to reinstall it entirely, if I remember correctly.
I give up. Can anyone tell me what I must do get the program to actually work?
I spend more time trying to get Adobe Acrobat to work, than I do actually doing my work.
My OS is Windows 8.1. My system has 16 MB of RAM, and hard disks are not overfilled.
I run update virus checker (Kaspersky) daily.
Cheers,
HughHi Hugh ,
Could you please tell what are the challenges you are facing while trying to access Acrobat ?
Do you get any error message ?If yes ,please share the screen shot of the same.
Please try the solution outlined here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
OR
Try repairing it from Control panel, or try launching it with a different user account and check if it works or not.
Install the latest updates for Acrobat X from the link : http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
and check.
Let us know how it goes,
Regards
Sukrit Dhingra -
My phone will not turn on. I did a hard reset but all that my screen will show is a picture indicating I should connect the power cord to iTunes (power cord symbol with an arrow iTunes icon).I don't know my serial # and I do not have acces to my laptop.
The serial number has nothing to do with this.
YOur phone is in recovery mode.
You will need access to a computer with itunes on it to restore your phone.
http://support.apple.com/kb/HT1808 -
My phone will not turn off, has not done so for ages, Today I tried to upgrade which failed . Now my screen shows only the itunes symbol and a usb lead. When I connect to itunes it informs me the sim card is not supported though it works on other phones. HELP
Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?
Hi denise mfrompalatine,
If your iPhone won't turn on, try the steps in the resource below:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Hope that helps ...
- Judy -
on my phone it has a itunes (on top) with a cord plug under it and phone will not turn on. How do I restart phone??
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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My phone will not turn on, therefore I have received a replacement phone but am wanting to reset my old device. It is not locating it because it says it is offline however I cannot turn it on at all. Can I start with my new device and not reset the old? Any help would be greatly appreciated. It's been a week without a phone
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