TS4597 AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3 - It did the above steps and cannot get airport utility to allow access to the Airport extreme in order to reconfigure please help
I tried following the article's instructions by going into System Preferences / Network and changing the configure ipv6 tab to Link local only and I STILL am getting the same error. Can someone please advise how to get this ariport extreme back online and configured
I'm in a frustrating predicament with this error, so if folks have any suggestions, that would be greatly appreciated...
A few days ago my internet stopped working as best i know out of the blue (3rd gen Airport Extreme with a couple iPhones, iPad, Apple TV's, Mac's (one with Mavericks) on it). In trying to fix it, I powered down everything and reset the router. When the router is initializing (seen through the Airport utility), the internet starts working again on the Mac in which I'm running the Airport utility. (a browser in background loads a previously unloadable webpage). I'm then left with a screen where the Airport utility is waiting for me to enter set-up info:
If I leave the Airport Utility in this state and don't hit next, my internet works fine on my Mac. If I set-up this info, however, my internet no longer works (in Airport Utility the Internet globe has a orange circle saying internet disconnected) and I get a screen saying "An unexpected error occured. Try again." I've tried toggling a number of router settings, restarting the router, but nothing seems to fix it.
I've taken the router to Apple, where they were able to create a network fine with the router. I also bought a new AE router, and tried an old AE express router, but all attempts get the same error. I've also tried using the iOS Airport utility, but that doesn't seem to help. I've tried the older version (5.6) of Airport Utility run on a non-Mavericks Mac, but that didn't help.
I had a ISP technician come out, but they basically said the plug (we don't have a modem, but just a ethernet plug in our apartment) in which you're getting the internet from us is working, and it's your router. They're diagnostics said the router is 'throwing off a bunch of errors.' That being said, they've confirmed the setting on the AE are okay (as far as they know...).
Any thoughts here? I'm not especially network-proficient, but searching around has pointed me to potential issues with mavericks, IPv6, and the latest version of the Airport Utility.
I'm desperate - please help!
Much thanks in advance.
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I have spent my Labor Day trying to figure out what is wrong with my wireless connection to no avail. I am entirely frustrated and would appreciate any helpful advice that can be offered.
Here's the deal:
Yesterday afternoon, the two computers on my wireless network (an iMac PowerPC G4 and a Dell Inspiron E1705 laptop) lost connection to the Internet. We had lost power earlier in the day, but didn't have any issues immediately after it was restored. A few hours later, it just stopped.
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TKOk, I'm going to assume that you are using the newer AirPort Utility and not the older AirPort Admin Utility that originally came on the CD with your AEBS.
If this is correct, the following would be the basic settings:
Either connect to the AEBS's wireless network or temporarily connect your computer directly (using an Ethernet cable) to the LAN port of the AEBS, and then, using the AirPort Utility in Manual Setup, check these settings:
AirPort - Base Station tab
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o Base Station Password: <enter the desired administrator's password, the default is "public">
o Verify Password: <re-enter the desired password>
o Set time automatically: (optional)
o Allow configuration over Ethernet WAN port: (optional)
AirPort - Base Station - Base Station Options
o Contact: (optional)
o Location: (optional)
AirPort - Wireless tab
o Wireless Mode: Create a wireless network
o AirPort Network Name: <whatever you wish or use the default>
o Radio Mode: 802.11b/g compatible
o Channel: Automatic
o Wireless Security: None
AirPort - Wireless - Wireless Options
o Multicast Rate: 2 Mbps
o Transmit Power: 100%
o Create a closed network (unchecked)
o Use Interference Robustness: Not enabled
Internet - Internet Connection tab
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o Configure: Using DHCP
o DNS Server(s): (optional)
o Domain Name: (optional)
o DHCP Client ID: (optional)
o Ethernet WAN Port: Automatic (Default)
o Connection Sharing: Share a public IP address
Internet - DHCP tab
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o DHCP Beginning Address: <leave default or enter desired beginning address>
o DHCP Ending Address: <leave default or enter desired ending address>
o DHCP Lease: <leave default or enter desired lease duration>
o DHCP Message: (optional)
o LDAP Server: (optional)
Internet - NAT tab
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o Enable NAT Port Mapping Protocol: (unchecked)
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AirPort - Wireless tab
o Wireless Security: WPA/WPA2 Personal or WPA2 Personal
o Wireless Password: <enter desired wireless encryption password>
o Verify Password: <re-enter desired wireless encryption password> -
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