TS4597 I am using an Airport Extreme as my base station and I want to extend its range using a recently purchased AirPort Express.  However neither device is showing up on my AirPort Utility on either my older MacBook Pro or my IPad 4.  What do I do?

I am using an older AirPort Extreme as my base station and I want to extend the range by using a recently purchased AirPort Express.  When I try to find either device using the AirPort Utilities function on either my new IPad 4 or my older MacBook Pro neither device is detected.  However the utility is seeing that we are connected to the Internet which is through the Extreme.   What am I doing wrong?

For now, leave the AirPort Express powered off.
Power off the entire network....all devices.....in any order that you want
Wait a few minutes
Power up the modem first, and let it run 2-3 minutes by itself
Power up the AirPort Extreme next, and let it run a full minute
Keep powering up devices one at a time about a minute apart until everything is powered up (leave the Express off for now)
Open AirPort Utility and check to see if the AirPort Extreme is visible.
If it's not, click the AirPort Utility menu at the upper left of the screen, then click About AirPort Utility. Post back with the version number of AirPort Utility that you see there....which should be AirPort Utility 5.6.1.
Post back on your progress.

Similar Messages

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    Extending using a wireless connection always results in a performance compromise.
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    Post back to let us know which way to you want to go.

  • Airport Extreme Dual-Band Base Station Is excessively slow

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  • Is my AirPort Extreme (802.11n) Base Station defective?

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    It is a Universal application, so it should work on both a PPC and Intel mac.
    As for the update, if you can't download it via software update, you most likely do not need it.
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    Fixed myself, problem was because I setup OpenDNS on base station, removed it now works

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    I have Airport Extreme as the base unit and an Express unit in a room separated by a brick wall to improve signal. Express shows a green light indicating signal but my iPad does not perform well. How can I improve other than hardwire ethernet connection?

    Other suggestions, and more info about the nature of the problem, may be in this Apple tech note.
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  • I have already installed airport Xtreme as a base station and airport xpress as amplifier of signal. problem is I couldnt make them talk. Extreme is working properly and Xpress is flashing ambar.

    i have already installed airport Xtreme as a base station and airport xpress as amplifier of signal. problem is I couldnt make them talk. Extreme is working properly and Xpress is flashing ambar.

    Please describe whether your two AirPort base stations are both 802.11n-capable.  Also describe how you configured them.  Did you configure the AirPort Extreme to "allow this network to be extended"?  Did you configure the AirPort Express to "extend a wireless network"?

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    I just installed an Airport Extreme base station (802.11g version Apple Base Station V5.7) last week. And it keeps dropping my internet connection at least once a day.
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    Any ideas on resolving this?
    Thanks

    "Any ideas on resolving this?"
    Looter,
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    Also, check your iMac's System Preferences>Network at "Show: AirPort" and check the PPPoE pane which should show no entries (unless your isp requires its use), and the TCP/IP pane which should show "Configure IPv4:" as being "Using DHCP" - while all other info is filled in automatically.
    "Is there a place in Airport Admin Utility which tells you the status of your internet connection like most generic wireless routers with web-based software do?"
    No, the AirPort Admin Utility is not web-based, only located on your computer with the information available to it necessary to operate the AirPort system. It does not actually administer the signal. I think that is done only by System Preferences>Network.
    "I'm actually referring to the Airport Express base station not my MacBook Pro's wireless connection. Is there anywhere in the Airport Admin Utility software that tells you the status of the AEBS' internet connection NOT the wireless connection."
    No, that info is not available in that utility. The information you seek is at System Preferences>Network, but only after the system scans for it. Click the "Assist me..." button and then, on the "Do you need assistance setting up a new network connection or solving a network problem?" panel that opens, click the "Diagnostics..." button. A "Network Diagnostics" panel will then open and if its scan shows there is no internet the lights to the left of "Internet" and "Server" will be yellow instead of green. Meanwhile, it continues scanning for the connection until it is re-established. I determined this by pulling my cable from the phone jack, later reinserting it.
    Further information that may be helpful to you can undoubtedly be found in threads such as this other one:
    http://discussions.apple.com/thread.jspa?threadID=884049&tstart=0
    edit-
    In re-reading, I may not have given you what you need. It sounds as if you may be "timing out" somehow on your connection. You might want to check around at some of your log-on settings to see if there is that possibility connected to one of them, even though the only thing I can think of is the "Renew DHCP Lease" button which is unknown to me, as I've never used it.
    Message was edited by: myhighway

  • I have a airport extreme as my base station. I am experiencing a large signal loss in a particular room. Will an airport express restore that signal? l

    I have an airport extreme base station. Experiencing large signal loss in a particular room. Will an airport express, placed in that room, restore the signal? Thanks, Glenn.

    The Express can only "extend" the bandwidth of the wireless signal that it receives.
    So, you would not want to place the Express in the same room where you need more signal, you would want to locate the Express approximately half way between the AirPort Extreme and the area that needs more wireless coverage.

  • I have FIOS. I linked my FIOS router via ethernet cable to an Airport Extreme.  I want to extend the range using an Airport Express wirelessly; however when I plug in the Express, the network does not find it.

    Any help is appreciated.

    Make sure the ethernet cord is plugged into the WAN port on the Aiport (the port with a circle of dots above it) and do a hard reset (hold the reset button until the light blinks rapidly.)  It will not automatically appear in the Airport Utiltiy. You are looking for the airport under the wifi menu after a few minutes or in Settings>Wifi on an iOS device that you can click to join and continue to setup.

  • Using both Airport Extreme Base Station and Airport Express

    I am using a Airport Extreme and a AX, my goal is to use the base unit on one floor of the home and they AX as an extender.
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    Here are the WDS setup steps...
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    o Click the AirPort status menu in the menu bar and choose the wireless network created by the base station you want to set up as a remote base station.
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    o Click AirPort in the toolbar and click Wireless. Choose “Participate in a WDS network” from the Wireless Mode pop-up menu, and choose the same channel as the main base station from the Channel pop-up menu.
    o Click WDS and choose “WDS remote” from the pop-up menu.
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    (ref: Pages 41-45 of "Designing AirPort Extreme 802.11n Networks.

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    So here's the deal,
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    What is going on? I mean even though I have found a solution it is timeconsuming and not very elegent. I would rather not have disconnections:-)
    Look forward to hearing from you bright guys!
    Message was edited by: Skibsted

    Skibsted wrote:
    I don't think I have a power issue since I have a lot of electronic connected to the same plug and they are working fine.
    I have not tried to use the Airport Express alone but I have of course thought about doing that to narrow down the problem.
    I don't have inteference.
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    Having an access point close real close to a client will cause some interference itself. Also you had mentioned you had the AEX plugged into the same stip or outlet with other equipment. This can also cause interference and issues.
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    I can say that I think I have found a solution though. When I install my Airport Express I hit the "use to extend my network" instead of hitting "join existing wireless network".
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    I think extending a wireless network is only used if you have 2 AEBS or more. You would use WDS to extend the range when using an AEX but since you are not using it for that you set it right by joining a network.
    Thanks

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