TS4605 why cant i receive mail on my ipad from icloud, but I can send mails?

Question

Why can't I recieve mails on my ipad from icloud?  I can send mails no problems there.  This has only recently happened before it was working fine.  When I go to check for new mails I get the following message: Cannot Get Mail  The connection to the server failed.  Please help, this is very fustrating.

Answer 1

I can hear that frustration for sure. I deal with it every day.
I would continue to push the landline provider over and over and over. They provide you with the landline service. They cannot complete the call to your cell phone. Everyone else can. Therefore it is their responsibility to make it work or at least give you a reasonable detailed explanation as to why it doesn't work so you could at least take the next appropriate steps. Do you have a trouble ticket number with the landline provider? Make sure they give you a trouble ticket number if you don't. Without a trouble ticket number you will have to continually repeat yourself every time you call them. With a ticket number every time you call you could tell the technician to reference that ticket number.
Like I said when you're talking with someone in a managerial position request that they do call traces while you are making the call from the landline in real time. They should be able to see what happens to the call as it comes into and leaves their network. If they give you any call clearing or failure codes please document them and repeat them here.
I would also ask the Rep to also make a test call to your cell phone and see what happens. If they can and you can't then it is clearly a problem with a switch on their network.
Good luck.
P.s. I typed this whole message using dictation on my iPhone five so hopefully it all came out right if not I apologize if it sounds confusing.