TS4644 Verification code sent to obsolete phone number!

iCloud when I try to activate keychain all devices, iCloud keeps sending a verification code to a cell phone number to an iPhone that was stolen and deactivated -- and I changed the number in my preferences over 3 weeks ago. Now I can't synch with all of my mac devices. Any suggestions?

You'll probably have to contact Apple support for assistance if you already changed the number in preferences.

Similar Messages

  • HT201363 multi factor verification code sent to Google Voice number

    I'm trying to set up multi factor authentication for my AppleID. I have the verification code sent to my Google Voice number but I never receive the text with the verification code. What's the problem? (I got the code to my other non-GV number.)

    I installed Mavericks, set up the iCloud keychain step by step. I was asked to link a phone number to it, and so I gave my Google Voice number. I know some systems don't allow for these kinds of numbers to work, but usually it's a two step verification - You put in your number, they send you a message with a code to verify this is indeed your number and you put in the correct phone number and voila it's linked.
    A) It automatically accepted my phone number as is without verifying it
    B) I'm not unable to verify my icloud Keychain account on other devices
    Now the next step, for some reason I kept having pop-ups from keychain that asked me to put in passwords that over and over again. I couldn't find a solution so I re-installed Maveriks and did a time-machine reinstal. Which means now I can't verify access to iCloud keychain through any device at all. How can I reset everything and put in my real phone number?
    I know my itunes/icloud user name and password and the 4 digit lock code for iCloud Keychain.
    Appreciate the help!

  • I am trying to verify my keychain account, but the verification code it being sent to a phone number I don't have access to

    I am trying to verify my keychain account, but the verification code it being sent to a phone number I don't have access to. What can I do?

    Frequently asked questions about two-step verification for Apple ID - Apple Support
    You'll need another trusted device, or your Recovery Key, which you may have elected Apple to keep for you.

  • Why do I keep getting new keychain verification codes sent to my iphone?

    Why do I keep getting new keychain verification codes sent to my iphone?

    Because you haven't verified the phone?

  • Two-step verification needs one SMS capable phone number. As I am a Bangladeshi how can I send phone number.pl help.

    Two-step verification needs one SMS capable phone number. Bangladesh is not listed country. How can I receive message my phone.

    2-step verification is not available in Bangladesh as yet.

  • How do I get messages sent to my phone number sent to my iPad

    I used to recive iMessages sent to my phone number to my iPad, I got a new phone and I no longer receive them to my iPad. How can I receive iMessages sent to my iPad again.

    On your devices check Settings/Messages/Send & Receive to ensure the "reached at" addresses are the same. I would also set the "new conversation" option to the same address on both devices as well unless you specifically want to keep them separated.

  • IMessage sent to verizon phone number not received

    My friend has a Verizon iPhone 4S and an iPad.
    She has her phone # and email address associated with iMessage on both the iPhone and the iPad.
    As of today, iMessages sent to her phone number  (for example, from my AT&T iPhone 5 and everyone else) never appear on her iPhone.
    These iMessages, however, do appear in "Messages" on the iPad.
    iMessages sent to the e-mail address do appear on both the iPhone and iPad!
    This is really bad, as she is not getting any iMessages sent to the phone number on the iPhone  ( that is any text message from anyone on the iMessage network).
    Any ideas? This is so bizarre. I can imagine an iMessage getting lost, but why would it just not appear on one device...

    SIgned out ALL devices of iMessage
    Sent text message to the iPhone - it showed up as a regular green text message as expected
    Signed devices back in , starting with the iPhone
    Back at the same situation. iPhone not getting iMessages that are sent to the phone #.
    I wonder if there is some problem in the IMessage world.

  • Why can I receive iMessages sent to my phone number on my macbook but not my iPad?

    Why can I receive iMessages sent to my phone number on my macbook but not my iPad?
    My iPhone phone number appeared as a recipient option on my mac as soon as I launched Messages on my iPhone but not on the iPad and I can't find a way to add it.

    You do not have an app but you can setup your iMessage on the iPhone and switch it on (as it is since you receive messages on the iPhone).
    In the same setup screen under iMessage you should have send receipt, send as SMS and also Send and Receive   howmanyadress  >  Click on here and you will enter a new screen.
    On top there should be you Apple ID and under your phone number. Under the phone number you can add some Mail adress to be used for iMessage. I believe it is important ot have the Apple ID on the top of this screen  and at least one Apple Mail checked as to be used for iMessage. 
    This should be enought to get iMessage both on iPhone and Mac.
    Try this and let iCloud to sync for few minutes and you should have the data on the Mac too.

  • After upgrade , icloud keychain verification code sent to  1 country code

    After submiting my pass code , its trying to send a verification code as sms. The number is correct but country code showing up is +1 thats US instead of my correct country code. I remember in the past i have received the code correctly .

    Thanks for the correction - the above instructions should read as follows:
    On your iPhone, tap Settings > iCloud > Keychain. Enter your Apple ID / iCloud password if you are asked for it.
    Confirm that iCloud Keychain is "on".
    Then, tap Advanced, and confirm that Approve with Security Code is also "on".

  • HT5538 I use iMessage on an iphone 5.1 but I cannot receive a text sent to my phone number. Any idea why?

    I use iMessage on an iphone 4s, iOS 5.1, and I receive iMessages from iMessage users but I cannot receive a text sent to my phone number from non-iMessage users. Any idea why?

    SMS activated in Settings > Messages? Jailbroken?

  • I am not receiving text when they are sent to my phone number , I do receive them when they are se to my email address . Any thoughts

    I am not receiving text when they are sent to my phone number , I do receive them when they are se to my email address . Any thoughts

    Alll I can say is try to reset your iphone like, taking out the sims card. ALso try loging out of your Facetime and your email on your phone, telll me if that works, and did you try connecting Apple Support Team?

  • How do I insert a WAIT or a PAUSE function, followed by a constant string of numbers [international code, country code and the destination phone number].

    I'd like to program a LOCAL ACCESS NUMBER, then insert a WAIT or a PAUSE function, followed by a constant string of numbers [international code, country code and the destination phone number]. Dialing the local, US  access number is not an issue, but I can't find any info in the manual on how to insert a WAIT or PAUSE or how to insert the remaining string of international codes and destination phone number. Any help would be appreciated. Thanks!

    How to Add Pauses when you Dial a Number on the Samsung Galaxy Note 3 - For Dummies
    It is also described on page 42 of your owners manual...

  • HT201324 I am not getting the verification code sent to my device ?

    I am trying to get my iCloud keychain up and running and I do not get the verification code which has to be sent to my phone - the details are all correct I am just missing something.

    Hello Ianpb2908,
    If you are having issues receiving the verification SMS when setting up your iCloud Keychain, you may find the information and steps outlined in the following article helpful, in particular this portion:
    If you didn't receive the verification code via SMS
    Make sure that you have a strong cellular network connection on your phone.
    Make sure that your phone number can get SMS messages. To check, ask someone to send you a text message.
    Make sure that the correct phone number is associated with your account:
    On your iPhone, iPad, or iPod touch, tap Settings > iCloud > Keychain > Advanced. (In iOS 7, tap Settings > iCloud > Account > Keychain.) Make sure the phone number under Verification Number is correct. If not, enter another phone number. 
    On your Mac, choose Apple menu > System Preferences. Click iCloud, then click Options next to Keychain. (In OS X Mavericks or earlier, click iCloud, then click Account Details.) Make sure the phone number under Verification number is correct. If not, enter another phone number.
    If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help setting up iCloud Keychain.
    Get help using iCloud Keychain - Apple Support
    Sincerely,
    - Brenden

  • IPad 2 stopped receiving iMessages sent to my phone number

    I have an iPad 2 and an iPhone 4S. When I got the iPad, I was able to sync it with my iPhone just fine. It was sending and receiving iMessages that were directed to my iPhone phone number, and the messages on the two devices were syncing perfectly, all the time.
    Then about a week ago, my iPad stopped receiving iMessages that were sent to my iPhone. When I look at the iMessage settings on the iPad, my phone number is no longer listed under the "send and receive" area.
    The only troubleshooting I have tried so far is turning iMessage off and then back on on the iPad, and rebooting it. That hasn't worked...any other suggestions?

    I would sign out of iMessage on your iPad and make sure its signed back in with the same apple id that you are using on your iPhone, if still does not show on iPad try doing the same steps on the iPhone. Also this article should give you a few other steps in troubleshooting iMessage http://support.apple.com/kb/TS4268

  • Cannot access keychain. Passwords are all correct, "security code" sent to old cellphone number. Impossible to contact apple support.

    I've been trying to access my iCloud's keychain for weeks now. Updating Yosemite somehow made my 13'' Macbook pro "log off" from the keychain and when I try to reconnect to the keychain, I am asked my iCloud password and then my security code, which I both enter successfully.
    Then I am unexplainably asked to enter a "security code" sent to an old cellphone number of mine that is now deactivated. I click on "I don't have access to this number" and I am redirected to Apple's confusing silly-willy contact support website and find out that, since I am in China, there is NO POSSIBLE WAY for me to contact support.
    Bottom line is, even though I have FULL CREDENTIALS to access the entirety of my iCloud's features(my passwords are all correct!!), I am stuck trying to access my keychain because of an unreasonable unsolicited and unwanted "security" measure, combined with a NON-EXISTING costumer support for China.
    Apple is such a huge waste of time, I own an iPhone, a Macbook pro and a magic mouse, but one thing I'm sure of is, I will never ever buy anything else from this company again, because it just PRETENDS to sell the "perfect costumer experience".

    Hi 2 stroke,
    I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues setting up or using iCloud Keychain, you may find the information and troubleshooting steps outlined in the following article helpful:
    Get help using iCloud Keychain - Apple Support
    Regards,
    - Brenden

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