TS5150 I got my Apple TV a year ago as gift. I was mirroring from my Macbook Air ok until today. I can mirror video but the sound stay on my Mac.
When I use Airplay, I can mirror video from my Macbook Air but there was no sound from TV (the sound on my Air still on). I had use my Mac to do Airplay for six months without problem until now. My wife can use her iPad-4 to watch TV with Airply fine without the sound problem. My Macbook Air was purchased in summer of 2011 running Marverick at the moment. Can you help?
Welcome to the Apple Community psalay.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
3. Restart the Apple TV (Settings > General > Restart).
4. Restart the Apple TV by removing ALL the cables for 30 seconds.
5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
6. Restart your mobile device.
Similar Messages
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TS5209 I get the apple tv error 61 when I try to airplay from my macbook air. What is going wrong?
I get the apple tv error 61 when I try to airplay from my macbook air. What is going wrong?
Welcome to the Apple Community Cindy.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore) -
When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?
Hi AnnieAnneok,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
First, I would suggest you backup your iPod touch and transfer purchases to your computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Confirm your Apple ID is set up and updated with the correct information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
Judy -
if i have apple care and i got my computer under as year ago is it still coved under insurance if i cracked my screen
applecare doesnt cover damage unless is is caused by a manufacturing defect.
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I changed my email address and apple id a year ago, but do not know how to change my iCloud account
Hello! I changed my email address and apple id a year ago, but i am not sure how to change my icloud acccount information so it meshes with all my apple devices which include: an original ipad, iphone 4s, and my macbook pro. I keep seeing this message, " I cloud unable to access the account ( my old email address) Review your account information in your settings. OR it asks me for my old email address password, which i do not remember!
I would apprecaite any assistance anyone can provide. Thank you!Sign out of the iCloud account (In System Preferences>iCloud)
Then sign back in with the correct ID and password. -
I'm relatively new to Mac and want to try and get the most out of the new MacBook Air.
My wife and I have been sharing the same Apple ID. We both have iPhones - she has a 5 and I've got a 4S.
We only have one copy of iTunes and we have been sharing the account. (She doesn't really use the computer for anything beyond writing the odd weekend assignment.)
Would I be better off setting her up with her own and making her as a separate user on the computer? Would this require much work?
In recent times with updates, we have a few problems with the duplication of texts and that sort of thing. Both of our texts are stored on the computer and that sort of thing. Also, sometimes texts I send her are sent through to me from her, if that makes any sense.
Anyway, I don't really want to overly complicate matters when it comes to accounts etc, but I wanted to know if a fresh Apple ID would be the best thing or even a new user?
Any tips etc would be greatly appreciated
Thanks in advance
MacBook
I have this question too (0) ReplyYour question is almost too much a personal one, begging the question "do we (husband and wife) feel comfy sharing one account on the Mac" maybe thats why nobody answered you.
It doesnt complicate anything, but it adds steps for switching accounts on the Mac/ purchases etc. of course
since your question is mostly personal, ..I wont answer THAT part of it, but creating a new account is easy.....messing with switching back and forth is also a personal preference 'issue' as well. I prefer to keep things simple, but...........you and yours, I dont know.......
http://support.apple.com/kb/PH11468 -
Music cuts out after a few seconds or goes straight back to menu since I downloaded iTunes 11. Never had this problem since I bought apple tv 2 years ago.
Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel. -
I am receiving excel files, which I need to convert with my macbook pro...I did this with export, but the file I got didnt show graphs as it should...can you help...do I need to buy excel for Apple computer, or is there any easier way of dealing with it..does App "Numbers" help here?
Numbers should be able to read Excel files without any problems. If Numbers does not read the graphics properly then you can try Excel Online. https://office.live.com/start/Excel.aspx
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I changed my Apple ID a year ago when my old email address ceased. Now I can use my Apple ID ok, BUT when I tried to set up I-Cloud, my MacAir identifies me by the OLD ID, which means I can't proceed? I want to connect my MacAir and my Imac.
An addition, not a reply.
The problem is that my MacAir SYSTEM PREFERENCES somehow has NOT registered that I changed my Apple ID a year ago, ALTHOUGH I have been using the new one regularly on the same computer!!!
SO, when I go to SYSTEM PREFERENCES to try to sync my two devices, the MacAir will not allow me to use my current Apple ID.
The difficulties with using the old ID are:
1 The email address no longer exists!
2 I forget the password (obviously the prompt is no help since the email address is defunct! )
So, it seems I am in a perpetual loop. -
After recent upgrade to Yosemite on Macbook air bluetooth audio cuts out and associated video stops with audio. Likewise with airplay and Apple TV. I have deleted all my saved wifi connections and restarted numerous times. I do not expect a resolution from the community, but hope to get the attention of Apple engineers. If you are having same problems or have a miracle cure I am all ears.
May start my own thread, but I'm having similar issues.
I've been using an old iMac (running 10.7.5) and Apple TV for years with no issues. Last week I bought a new Macbook Pro running Yosemite and have had audio issues multiple times. The weird thing is that sometimes it works flawlessly, other times (like now) I spend half an hour just trying to get a song to play.
My issues are: When I got to "computers" in Apple TV to stream my music, my music is sometimes chopper or intermittent, and I seen to know when it's going to happen based on the status wheel just before it plays. When I choose a song, the status wheel will spin for an unusually long time, usually an indicator that the audio is either not going to work, or stutter.
When it does finally pull up a song, the playhead sits at the beginning of the song for a good 3-5 seconds before actually playing. Then, when it starts playing, it's all downhill. It will play a few seconds, drop out, play a few more seconds, drop out, and then ultimately the playhead will keep moving across the song as if it's playing, but there's no audio.
Again, this is a new phenomenon never experienced by me. I've tried everything I could think of, some of them all at once:
• restart Apple TV
• restart Macbook Pro
• quite iTunes/open
• turn off Home Sharing on iTunes then reconnect it
• unplugging and cycling both my modem and router
None of these have alleviated the problem.
The odd thing is, like this morning, the audio started up perfectly and never gave me any issues. It wasn't until later in the day that it started. Perhaps after the macbook pro had been put to sleep? Not sure.
Regardless, this is an annoying trait, one that's new to me and my system (as stated, worked flawlessly until my new purchase), and is 100% limited to either a) the macbook pro b) Yosemite or c) both of them. -
My iPhone got wet in the rain. Everything works fine. But The flash stays on even when no battery. Any help?
A liquid damaged iPhone 4 can be replaced by Apple for $149.
By the way... and electrical short can be dangerous, creating a fire or explosion hazard. You can see the short that's affecting the flash... It's the short you may not see that's affecting the battery and/or charging circuitry that's the problem.
Get it replaced. -
Tried to mirror my iPad to the tv and got sound but no picture. Can run videos but cannot see I pad screen. Looked on support and it said touch the mirror button but I have no mirror button. What am I missing
Hi Ginger611,
Welcome to the Apple Support Community!
It sounds like you are trying to mirror your iPad to your TV using an Apple TV but don’t see the mirroring option. Please use the attached article for information on setting up AirPlay Mirroring.
iOS: Use AirPlay Mirroring
Cheers,
Joe -
Hi, I recently got the iPhone 6, a bit of mucking around with iMessage, over it to be honest. When i message from my macbook air my recipients receive my message from my email. HELP! it never used to do this. its so annoyingly frustrating.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.) -
ive got a new pc with windows 7 and my ipod touch 4th gen is synced with my old pc ,how can i back up the photos and music on the ipod to my new pc ?
Your iPod can only be synced with one computer at a time. If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
Before doing anything else, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
iOS: How to back up
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content such as music, videos, and photos synced to the device, see this older post from another forum member Zevoneer covering different software available to assist you with this task.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
iTunes: Backing up, updating, and restoring iOS software
If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud. See this article for information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
Tried to mirror my iPad to the tv and got sound but no picture. Can run videos but cannot see I pad screen. Looked on support and it said touch the mirror button but I have no mirror button. What am I missing
Hi Ginger611,
Welcome to the Apple Support Community!
It sounds like you are trying to mirror your iPad to your TV using an Apple TV but don’t see the mirroring option. Please use the attached article for information on setting up AirPlay Mirroring.
iOS: Use AirPlay Mirroring
Cheers,
Joe
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