TS5183 iPhone 5 mic issue
Hi. The microphone of my iphone 5 has stopped working suddenly. If I blow on the mic and speak, it picks up sound faintly but it doesnt otherwise. Does anyone else have the same issue? I havent done any iOS updates recently on my phone. Please help!
Hello jyoti1983,
Thank you for the details of the issue you are experiencing with the microphone on your iPhone 5. I notice you came from the article “iPhone: Microphone issues.” Have you attempted all of the following steps?
Resolution
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (see the pictures below to locate the microphones on your device)
Make sure none of the microphones is obstructed by dirt or debris.
Turn the iPhone off and then on.
Make sure that the latest version of iOS is installed.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
If the issue with the microphone persists after trying steps 1-6, the last steps would be to reach out to Apple Support for additional assistance for this issue.
Thank you for using Apple Support Communities.
Best,
Sheila M.
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Some forwarded this to me. It might be relevant to some users here.
"Senior Editor, iLounge
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Intel has issued a comment concerning the iPhone sync issues some users are experiencing with certain PCs containing a specific Intel chipset. “Our leading theory is a BIOS or system configuration issue, but we are still investigating,” Intel said. The basic input/output system (BIOS) is the boot firmware run by a PC on startup, which identifies, tests, and initializes core system devices such as the graphics card, hard disk, and other hardware. As we reported earlier this week, the syncing issue appears to linked to Intel’s P55 Express chipset and its USB controller, which leaves the afflicted machines able to recognize the iPhone but unable to sync. The problem has been most prevalent among PCs running 64-bit Windows 7, but the issue has also been reported on machines running both 32-bit and 64-bit versions of both Windows 7 and Vista."Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
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http://support.apple.com/kb/HT1296
Specifically -
Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
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If you prefer not to automatically sync content to your device, you can set up manual syncing:
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Click the Devices button in the upper-right corner. (If you're viewing the iTunes Store, click the Library button in the upper-right corner. The Devices button will appear.)
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Click Apply.
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After following the steps above, you can add individual songs, videos, and playlists from iTunes to your device. To add content to your device:
Select your device.
Click On this Device.
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Thanks for using Apple Support Communities.
Best,
Brett L
Thanks for using Apple Support Communities.
Best,
Brett L -
I seem to have an issue, with the microphone on the handset of the iPhone 5. People hear me, but its very tinny and echoey almost like i am constantly on "Loud Speaker".
Any one having similar issues?Same problem here. I bought three iPhones for my wife and my two sisters for Christmas. 2 of them have a mic problem. Doesn't matter with or without a cover, the person on the other end complains their voice is very muffled, tinny, or can't here at all. Turning off the noise cancellation helped a little, but we have resorted to using clear tape over the rear mic which appear to solve the problem. Using the right ear also seemed to have an positive effect to for some unknown reason.
One phone was bought in Brunei apple store, the other bought from the online apple store in Australia. The third was also bought online in aus and appears to be ok for now.
I am so ****** off with apple right now. Imagine, a thousand dollar phone, only works properly with clear tape on the back. *** is this, con air or something?
Some other posts indicate it may be a problem related to the build date. Other user claimed their bad phones were built in week 44, 45, 46 and 48. While someone with a replacement phone from week 52 said theirs was ok.
Check your build week here and post,
http://www.chipmunk.nl/klantenservice/applemodel.html -
I HAVE PROBLEM WITH IPHONE MIC
I HAVE PROBLEM WITH IPHONE MIC
Hi Modular747,
I admit that I cannot be sure that we have the same problem.
But saying that it is not likely to be a design issue (or an issue for a specific batch) because you know 30 people without this issue, is also not really sustaining....
The specific issue is that the mic is not working when having a phone call, but that it is working with other apps (like voicerecording) also putting the phone on the speaker works.
Obviously you are a experienced moderator of this forum and you might even have connections within Apple Support. So in spite of reprimand me, it would be nice to get a solution for this issue, which apperently many iPhone4 users suffer reading these posts....
https://discussions.apple.com/thread/3402377
https://discussions.apple.com/thread/3405180
https://discussions.apple.com/message/17815737#17815737
Thanks in advance for your solution.
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