TS5185 how to turn off imessage after iphone is broken

my iphone 4 broke and i just switched to a new phone, but i cant recieve texts from iphones bc my imessage is still on.. how do i turn it off?

1. Go to www.icloud.com and rmeove the device from your account.
2. Go to appleid.apple.com and change your password.
3. Go to appleid.apple.com and change your primary email.
4. Contact Apple Account Security.

Similar Messages

  • How to turn off "Find my iPhone" for broken phone before passing it to repair services?

    My wife's iPhone 5 is broken (water damage) and would not even switch on.  We have an insurance, so it is going to be repaired.  However, the repair agency advised us that we have to turn off the "Find my iPhone" function for this phone before we pass it to them for repair.
    The problem is that the phone does not turn on at all, so there is no way to turn the feature off directly from the phone.  It was possible to remove it from iCloud, but from what I understand it still does not switch "Find my iPhone" off.
    Repair agency told us that we have to delete the Apple ID profile completely in order to make the phone repair-able.  Is that correct?  Is there no other way?  I am afraid that if we delete the Apple ID profile, then all the purchased apps will not be accessible any more.  Also this ID is in use by other devices (Mac Mini, iPad) so that's not exactly the ideal situation.
    Please advise.
    Thank you.

    I do suspect that they will not be really repairing.  However, I was told what I was told, and I just would not like to end up in situation when an iPhone gets comletely locked if they manage to fix it somehow but then it would lock-out because I did not remove it from "Find my iPhone".
    I could remove the phone from the account already (as the page you refer to suggests).  Will that be sufficient?  Erasing it is not possible because it is switched off.

  • Turning off iMessage without iPhone 4s present

    Anyone have a helpful hint on how to turn off iMessage without my old iPhone 4s present? I have read numerous boards and sites that you have to unregister your account on your profile...or you have to wait 30 days for it to unregister..or you have to get all of your iphone contacts to switch something for when they send me  message...or go change your apple id password..I just want an answer. I have gone into my Apple ID account and unregistered the phone/phone number. I have changed my password for Apple ID. I have tried to go into the iCloud account through my Apple ID and it will let me in but you cant do anything other than see what I had on there the last time I backed up my iphone. I can get text from a couple of my iphone contacts individually but it does not work when I do multiple contacts. I never get their replies.
    Does it really take 30 days for it to reset?
    Any experiences or advice please let me know.
    I now have a Samsung Galaxy 4.
    Thank you

    Settings>Messages
    -sign into imessage on any iphone
    -activate it
    -uncheck his email and phone number
    -sign out
    -power cycle
    -sign into original iphone user

  • How to Turn off imessaging and still send texts with wifi?

    How to Turn off imessaging and still send texts with wifi using ipad3 with out a SIM card?

    with wifi you cant send text messages. you can turn off imessage anytime and send text messages only through your network carrier.

  • How to turn off tty on iphone 4s, settings phone, tty option is not present

    how to turn off tty on iphone 4s, settings>phone, tty option is not present

    Reset your iPhone (hold down the sleep and home buttons, ignore the red Off slider, wait for the Apple logo, let go of the buttons) and then see if the option appears.

  • How to turn off 3G on iPhone 4S?

    How to turn off 3G on iPhone 4S?

    From the  More Like This  Section on the right...
    https://discussions.apple.com/message/16965491#16965491

  • TS5185 i have turned off imessage on my old iphone but still cant recieve text messages from other iphone users on my non-iphone device

    i am having a hard time recieving text messages from iphone users on my android device even after deactivating my old iphone and imessages. i dont know what else to do, apple is no help and want to charge me for assitance?!?!?!
    <Edited By Host>

    You can try the following on your friends phone:
    1.  Remove the contact card
    2. Then turn off iMessage and then back on again
    3. Go to Messages and compose a new message
    4. Press +.  This will make a list of recent contacts pop up.
    5. Click on the info button number of the contact you are trying to reach.
    6. Remove from Recents
    7. Try to compose another message
    8.  If the message attempts to send as blue (imessage), press on the message.
    9 Option to send as SMS will appear (as long as they have SMS turned on.
    10. Repeat and rinse.
    11. Messages will start changing over to all SMS as the user will show as non-imessage user.
    Hope this helps

  • TS5185 turning off imessage without iphone

    i traded in my iphone and have a non apple phone. the service didnt turn off imessage before i turned my phone in and now i am not recieving text messages from apple phones. please help... how do i turn off imessages?

    Go to supportprofile.apple.com/MySupportProfile.do.
    Log in with your Apple ID and password.
    Select the product you need to de-register (your iPhone, for example).
    Click ‘Unregister’.
    You’ll see the message ‘Are you sure you want to unregister and delete this product?’ – Click ‘Unregister’ again.
    NOTE: if you’ve got any other iMessage-capable devices registered to the same Apple ID that you no longer have access to, unregister these now.

  • Turning off imessage without iphone any longer

    i switched phones to a note 4 and didn't turn off imessage on old iphone before getting rid of it.  any ideas how to do that?

    The following quote is from Can’t receive text messages on a non-Apple phone
    If you don't have access to your iPhone, or if you can't deactivate iMessage from your iPhone, please contact Apple Support. Support for this issue is free.

  • How to turn off find my iphone without knowing icloud password

    I just bought an Iphone 6+.
    Backed up data and settings from old Iphone 5 onto Itunes and used Restore on new Iphone 6+ but contacts from old phone did not appear on new phone.
    Tried backing up data from old Iphone 5 again onto Itunes.  However, when I tried to Restore again on Iphone 6+, I got a message saying I need to turn off Find my Iphone.  Unfortunately, Iphone requires Icloud password in order to turn off Find my Iphone feature and I am locked out of Icloud due to too many failed attempts.  I also cannot use the Icloud account associated with the old Iphone 5 as I cannot remember the answers to the security questions and I do not think I entered an alternate email address.
    Anyway, short of wiping my new Iphone 6+, is there any way of turning off the Find My Iphone feature without keying in a icloud password?
    On another note, I tried erasing all data and settings but could not because I had to key in a Restrictions passcode and I do not even know how a Restrictions passcode even got into my new Iphone 6+!.  1 way I am trying now is to key in my normal passcode wrongly more than 10x so that whole phone will be wiped but I am now at the stage where I have to wait 1 hr before entering another wrong passcode.
    If anyone knows how to contact Apple so that I can ask them to reactivate my icloud account so that I can try some more passwords, that would be helpful.

    Try this support document for information on how to contact Apple and account security. Apple ID: Contacting Apple for help with Apple ID account security

  • How to turn off Find My Iphone when screen is black?

    Hi all, I have an Iphone 4s and the screen has gone black. I have tried to restore thorugh itunes but i have to turn off Find my iphone through setting on my iphone before i can - but I can't.  I have tried deleting the account through icloud.com but that hasn't worked eitheir. Can any one help? Thanks

    According to Apple support, you cannot remove the phone on the device list under "find my iphone" until you turn it off and it goes offline.  (It also says the device will go back on "find my iphone" when it goes online again, which seems to mean you can successfully remove it, but as soon as you turn it back on it will be back on the list, and thus you will not be able to restore it.)  It's a bit of a conundrum.  In my case I couldn't for some reason turn off my phone  with the home/sleep buttons - nothing happens, the phone stays on.  While on a chat with Apple support, they got my iphone offline (I was able to turn it off by pressing the sleep button and swiping where the red "turn off iphone" arrow would have appeared) and removed it from "find my phone", but when I reconnected to itunes it turned on and reappeared in the "find my phone" list.  Luckily, the screen suddenly appeared (it had done this several times yesterday, just briefly), so I was able to turn off "find my device" from the phone.  I was then able to restore.  Unfortunately, this does not answer the question of how to remove the device from "find my iphone" and keep it off while connecting with itunes to restore (unless you have my good fortune of having the screen suddently reappear).  Apple support seemed puzzled that it had reappeared on the device list under "find my iphone".  Time will tell whether the restoration fixes the blank screen issue.

  • How to turn off "find my iphone" when all the buttons are disable about on/off in my icloud account?

    MY APPLE ID AND ICLOUD ACCOUNT HAVE BEEN HACKED COUPLE OF MONTHS AGO. ALL THE CONTENTS OF MY IPHONE HAS REMOVED. SO I HAVE RESTORED MY IPHONE BY USING MY OLD BACKUP. AND MY OLD ICLOUD ACCOUNT HAS RESTORED TO MY IPHONE AGAIN BUT THERE WAS NO ICLOUD ACCOUNT WITH MY EMAIL BECAUSE IT'S BEEN HACKED AND MY APPLE ID HAS BEEN SWITCHED TO HACKER'S EMAIL. SO I WAS NOT ABLE TO DELETE ICLOUD ACCOUNT, TO TURN OFF FIND MY IPHONE OR TO ERASE MY IPHONE. SO I M NOT STILL ABLE. I MEAN ALL THE BUTTONS IN MY ICLOUD ACCOUNT ARE DISABLE TO TAP. I WANNA ERASE MY IPHONE OR ERASE THE ICLOUD ACCOUNT.
    PLEASE HELP ME!!!!
    WAITING FOR YOUR RECOMMENDATIONS...

    According to Apple support, you cannot remove the phone on the device list under "find my iphone" until you turn it off and it goes offline.  (It also says the device will go back on "find my iphone" when it goes online again, which seems to mean you can successfully remove it, but as soon as you turn it back on it will be back on the list, and thus you will not be able to restore it.)  It's a bit of a conundrum.  In my case I couldn't for some reason turn off my phone  with the home/sleep buttons - nothing happens, the phone stays on.  While on a chat with Apple support, they got my iphone offline (I was able to turn it off by pressing the sleep button and swiping where the red "turn off iphone" arrow would have appeared) and removed it from "find my phone", but when I reconnected to itunes it turned on and reappeared in the "find my phone" list.  Luckily, the screen suddenly appeared (it had done this several times yesterday, just briefly), so I was able to turn off "find my device" from the phone.  I was then able to restore.  Unfortunately, this does not answer the question of how to remove the device from "find my iphone" and keep it off while connecting with itunes to restore (unless you have my good fortune of having the screen suddently reappear).  Apple support seemed puzzled that it had reappeared on the device list under "find my iphone".  Time will tell whether the restoration fixes the blank screen issue.

  • TS5185 can i turn off imessage from itunes

    Can I turn off imessage through itunes

    Apples instructions are to contact support if you don't have access to the device: http://support.apple.com/kb/TS5185
    I would use the following support link in order to avoid the need for a serial number: https://www.apple.com/support/appleid/contact/

  • Any way to get imessages to show as texts when looking at my bill?  (and yes I know how to turn off imessages)

    I'd like imessages to show as texts on bill.

    As mentioned...the only way to do it would be to turn off iMessage. Otherwise, it isn't a SMS text that VZW can charge you for (or deduct from your texting plan) so it will not show on your bill. If you're wanting to do this in order to monitor someone else's iMessage usage I don't think there is a way to do so...iMessage isn't an option in the restrictions menu so I don't think you could even get your hands on the other device and put the restriction on it if you wanted to shut off the iMessage capability so they could only send text messages (if they had the code to change restrictions then that wouldn't work anyway because they could go back and change it). No idea if there is or ever will be a iMessage tracking app but that may be your only hope...

  • How to turn off imessages remotely?

    The battery died on my 3g iphone and i had an android now. I cannot receive messages on my new phone and i cannot use my iphone. How can i turn off the imessages remotely? I visited the support website to unregister the device but i do not have any product registered there.

    Contact apple https://expresslane.apple.com/Issues.action

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