TS5185 I can't deregister iMessage from my account since I no longer have my iPhone. I recently changed to a Samsung S4. Anybody know of any solutions? Apple support wants me to buy a one time tech support. This is something I don't want to resort to.
I can't deregister iMessage from my account. I no longer have my iPhone. I have a Samsung 4S and cannot receive text messages with data that come from someone else's iPhone. Apple support wants to charge a one time tech help fee. I don't want to resort to this. Can any one help?
Call back and explain that you are not attempting to get troubleshooting support for the device, but for the iMessage service, which is related to iCloud, and they should be able to grant an exception for that. The $19 fee is supposed to be only for troubleshooting a hardware issue, not for a service issue.
For example, you can have an iTunes account without even owning an Apple device. I can use iTunes on my Windows PC. There's no hardware to support, so the 90-days limitation doesn't apply.
If they refuse to offer support, then ask for a Senior Advisor.
Similar Messages
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HT1420 How do I deauthorize a computer from my account when I now longer have the computer?
How di I deauthorize a computer from my itunes account when I now longer have the computer?
Go back to the article you asked this question from and use the Deauthorize All function, or if that's not an option, the link to contact the iTunes Store staff.
(97144) -
hi i recently got my iphone 5 and i back up it once and all my contacts are in my laptop i want it back to my mobile all my contacts
Hi dryapple,
Thanks for visiting Apple Support Communities.
If you backed up the contacts on your iPhone to iTunes or iCloud, see this article for information on restoring from a backup:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
If you synced your contacts using iTunes or iCloud, and they are now in the address book on your computer or stored on iCloud.com, these articles may be more helpful:
iOS: Syncing your data with iTunes
http://support.apple.com/kb/ht1386
iCloud: Set up iCloud on your devices
http://support.apple.com/kb/PH2609
Best,
Jeremy -
I had an old apple ID and now I have a new one. I made many purchases in my old ID and I'm trying to transfer that information to my iPad and iPhone however, it won't let me connect my new laptop so I can make those changes. It says I have 5 devices but I don't have 2 of those old devices. The only ones i have are my iphone ipad and ipod but it looks like i can deauthorize all devices on those.
What do i do?!?!?!?!?Deauthorize all then authorize the active computers.
ipods/ipads/iphones are not authorized at all. Authorization applies only to computers. -
Photo stream is not what I am trying to get my pictures from....I want to get my camera roll that was backed up to iCloud, and have verified that it is still there, to my Mac. I can't find any answer online because every support document only offers how to sync Photo Stream, which is not what I am trying to restore.
Hi!
You will need to get your Sync Key from your Android Device and then follow this simple steps:
https://support.mozilla.com/en-US/kb/How%20to%20sync%20Firefox%20settings%20between%20computers#w_what-if-im-not-near-my-first-computer
In order to get your Sync Key from your Android Device you will need this add-on:
https://addons.mozilla.org/en-US/mobile/addon/aboutsynckey/
This should work. Let me know if you need further help. -
There was a problem amounts will be deducted from my account since January repeatedly and large amounts please explain and return amounts if taken unjustly
This is a User to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Can you send iMessages from one iPad to another? If so how can I do this? Thanks
I have just got a new iPad and I'm wondering if you can send iMessages from one iPad to another? We are currently trying this out and can only send iMessages from an iPad to an iPhone is this correct? Thanks
You can use the Messages app to send messages to any iOS device or to a Mac running Mountain Lion. So yes you can send a message to another iPad.
Both iPads have to have Messages set up and you need to contact the other iPad using an email addresses as the "you can be reached at" email address.
Do you have it set up correctly on both iPads?
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/ -
I just buy an Ipad2, and I am not able to use my Apple ID to download Apps. Each time, a window open and ask me to fill my billing informations (my Security Code). The problem is every time I put this number and click ''done''...say contact Itunes support
Contact iTunes:
Apple - Support - iTunes - Contact Us -
I have files on iomega zip discs from 10 years ago, but no longer have a zip drive. I can buy one second hand at a reasonable price, but I don't know if it would be compatible with my MacBook pro.
Google is wonderful: https://www.google.com/#hl=en&output=search&sclient=psy-ab&q=iomega+zip+drive+ma c+os+x&oq=iomega+zip+drive+mac&aq=1v&aqi=g1g-v3&aql=&gs_l=hp.1.1.0j0i15l3.0l0l1l 1521l0l0l0l0l0l0l0l0ll0l0.frgbld.&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&fp=14 034e73db4ae90b&biw=1626&bih=891
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When I turned on my ipad mini I selected to not sync to my iphone. I now can't get imessage from my phone to my ipad. How can I go back and fix this?
Settings-messages.
Make sure you are logged in with the same Apple ID, email or phone # as the iPhone. -
How can i disable imessage from automatically starting up when i turn on macbook air?
how can i disable imessage from automatically starting up when i turn on macbook air? i dont know my imessages to pop up on my laptop when it turns on. But i dont want to disable imessage totally on my macbook.
Welcome to the Apple Support Communities
First of all, check that Messages is closed when you turn off your MacBook. This is so important because, by default, OS X will reopen all opened apps the next time you start your Mac.
Apart from that, when you go to > Shut Down, or > Restart, in the window you see to restart or turn off your MacBook, unmark "Reopen windows when logging back in". This will avoid that your Mac opens all opened apps the next time you start the MacBook, so Messages won't start automatically at startup -
How can I disable imessage from old phone?
how can I disable imessage from old phone number / iphone I no longer have?
iMesssage to old phone
If you move to another phone and forget to turn off iMessage then read “if you no longer have the device in http://support.apple.com/kb/HT5661 If you still cannot resolve it call Apple http://support.apple.com/kb/HE57
To deactivate iMessage http://support.apple.com/kb/ts5185
Read http://m.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00053450&fm_s eq=62995 -
I Have an iPhone 5 runnig ios 7.0.4. It wont start as the apple logo keeps on blinking when i connect to wall charger or itunes. I even tried to restore it but an error 21 is being displayed. Any one can help me in this situation
Read http://support.apple.com/kb/ts3694#
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I switched from an iPhone to an LG g2, but now all my iMessages keep going to my old iPhone rather than the new one. I know the resolution to the problem is to turn off my iMessage, but I no longer have the iPhone because I sold it to the phone carrier. Question is how do I turn my iMessage off through a computer that is not a mac.
http://support.apple.com/kb/TS5185
last paragrapgh of Resolution -
I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes
I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again.
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