TS5185 I have a friend who switched from iPhone to Samsung and I am only one that has to turn off iMessage to send a text! I have deleted her then readded and nothing seems to work and she has turned off iMessage on her other apple devices. Is there a sol

I have a friend who switched from iPhone to Samsung and I am only one that has to turn off iMessage to send a text! I have deleted her then readded and nothing seems to work and she has turned off iMessage on her other apple devices. Is there a solution!

I have completely deleted twice! Deleted from iCloud contacts and windows contacts! Nothing has changed! Thanks for your idea!

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    Unfortunately I have turned off iMessage from my iPhone and have called in to deregister. It's been almost 24 hours and it's still not working correctly. The HUGE issue is that I've basically been told "it will eventually start working". Well, I didnt pay you have the money and tell you I'd send the rest when it started working. You are a huge company dealing with another huge company. I PAID THE MONEY AND YOU TOOK IT BUT THE PHONE IS NOT WORKING THE WAY IT IS SUPPOSED TO. If you cant make a device work, you should not be selling them with the assumption that you can use it when you pay right then. There are so many forums and threads about this problem but yet nobody mentioned it at the verizon store. I will not be a customer by this evening is this doesn't resolve. This is **** poor business and terrible communication about switching devices. The largest network is doing a great job of pushing me back to AT&T. Rediculous!!

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    Hopefully your search engine will send you to this message before all the other ones. Here is step by step what I did:
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