TS5221 my IMAC won't see my new iphone5S?

I plug it in just like the I Phone 4S and my IMAC won;t see it as a device? Also the transfer they did at the store lost all my inforamation?  Ihad to set up all my emails again?? This never happened when I bought the Iphone 4S.

Hi - is the Firewire drive a Western Digital MyBook? That's what I have and have exactly the same problem. I've got a late 2009 iMac and the only way it'll connect and be seen is via USB. The drive will happily connect to my previous gen iMac, it just seems it won't talk to the 27 inch via Firewire.
I did some searching on this 18 months ago and found others with the same problem so I've settled for USB. It does mean that via USB I can use it as a bootable clone if I have any problems with the 27" (I don't think the WD MyBook can boot via Firewire even if it could see the drive - could be wrong on this bit though ).

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