TS5223 iCloud Password Reset Problems

When I submit a password reset request on iCloud.com the site does not deliver the password reset instructions to the email address. Apple, any ideas?

We're only users here, Apple does not participate.
Check your junk mail folder. Or perhaps the email that you originally defined for sending icloud resets to is no longer active.

Similar Messages

ICloud Password reset Problem

I reset the iCloud password from my computer. My iPad showed that it was unable to access the account from the lock screen. Pressing either of the two choices, "ignore" or "settings" had no result and the iPad remained locked. How do I get past this to open the iPad and get to settings in order to change the password on the device?

I reset the iCloud password from my computer. My iPad showed that it was unable to access the account from the lock screen. Pressing either of the two choices, "ignore" or "settings" had no result and the iPad remained locked. How do I get past this to open the iPad and get to settings in order to change the password on the device?

ICloud Password reset problems cant download apps to iphone

HI, I have two apple ids, Icloud is linked to my first one and has started asking me for a password everytime I want to download an app etc, it will not accept my password. I tried to reset it but I dont receive the verification emails. I tried doing it by using the security questions but it wont accept my date of birth stating its different , I dont get it. Can someone help me out please so I can download apps etc again.
thanks

It sounds like you have used at least two different Apple IDs in the past to buy apps. Apps are forever associated with the ID you used to buy them. When you change the itunes store ID on a device, then all apps purchased from another ID are no longer valid on your device.
The usual advice is to choose the ID that was used the most and stick with that. You'll have to buy the apps associated with the other ID again.

What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset?

What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.

Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551

ICloud account password reset problems

Hello!
I registered an iCloud account for my iPad mini. My username is [email protected]
The problem is I forgot the password. I asked for a password reset at iforgot.apple.com.
I checked all of my e-mail accounts when I figured out the email adress for my iCloud account is the [email protected] As I told I don't know my password so I can't sign in to my iCloud email to reset the password.
Please help me, because I restored my iPad and I can't activate it without sing in to iCloud.
Thanks,
oliverus

Did you set security questions? If yes, this might help you get in.
Another place to look is in Keychain Access and in your Browser settings.
Open Keychain Access in Applications/Utilities.
Select Login keychain in the top right.
You can enter iCloud in the top search box but you can also scroll through the list looking for the entry.
If you see the blue circle with @, select. Double click to open
You'll see the actual account listed so you'll know if it's the correct one.
Check the box to show password.
Enter your Login password for your User.
You'll see the password.
You might need to check several entries.
In Safari, go to Preferences > Passwords.
Check box to Show passwords.
Select the icloud.com site
Click on the password to view after entering your Login password for User.
If you used FireFox or Chrome, you would need to look in their preferences for the password.
TIP: When you can get in, add multiple recovery emails to the account. Write down your password and recovery emails and keep in a safe place. I recommend 1Password http://agilewebsolutions.com/products/1Password
I use a lot of fake answers and it's hard to remember so I keep these in secure notes in 1Password.
Tip: when Yosemite is released you might see 1Password on sale. It's not cheap but worth every penny.

Apple iCloud Password Reset

Hi,
I am having trouble trying to reset my icloud password on my icloud account (***********) This is the only way that I can contact an apple expert. I am hoping someone from the apple support can help me with this.
1. When I tried to reset through sending an email, it said that it has already sent me an email. BUT WHERE? it did not tell me what email it used to send the reset email. I forgot what email address i linked it to.
2. I tried authenticating using the security question but when it asked for my birthday I placaed there **********. (which is my real date of birth) and it was saying that it is the wrong password.
I am hoping someone from apple can tell me what email address it used to reset my password. You guys can email me at **********
Hoping for your immediate response.
<Personal Information Edited by Host>

**** i have the same problem we are trying to unlock a iphone 4 and need to get on to apple from the iphone and it keeps saying apple id or password not correct grrrrrr. if you figure it out please let me know thanks in advance !!!!!

Not receiving the iCloud password reset email

I am trying to assist a friend in retrieiving the information stored on his iCloud account via an iPhone that has since been broken
I've attempted to use the link several times to send an email to the Hotmail email address that is set-up as the iCloud user name but while I get the email sent confirmation, as yet no email has been received at this email address and I'm running out of suggestions as to how to help.
I also attempted to follow the security questions route to resetting the password but sadly failed at the first hurdle and I can only assume that his date of birth was originally entered incorrectly, as when I enter his actual birth date, I get an error message
I also thought that I might be able to access a password reset by using the same iCloud user name as his Apple ID, since with my own account, my Apple ID is the same as my iCloud user name but his iCloud user name is not recognised as an existing Apple ID
Any help or assistance would be most gratefully received as he's desperate to recover some photos etc that were uploaded to the iCloud from the broken iPhone and with him being somewhat technically illiterate, I appear to be the only person who can assist and without the password reset email being received at the Hotmail address which is the iCloud user name, I am totally flummoxed as to being able to offer any further assistance.
With my utmost thanks in advance to anyone who might be able to offer any sugggestions or advice in this bothersome matter
Kind Regards
Bernard

Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard

Password reset problem

I've followed all the suggestions in the sticky thread, repeated them multiple times. Still cannot get my password to work. Please help - this issue has already caused me to be unable to place orders several times in the last 3 months. I'm about ready to give up and stick with Amazon as I've never had problems signing in there.

Hi UsualNoise,
Not being able to access your account would certainly make placing an order difficult, so I can imagine how anxious you must feel to find a resolution.
I was able to locate your account using the e-mail address you used to register for the forum and believe I found the cause of the problem. I've addressed that issue and have reset your BestBuy.com account's password, so please make sure to keep an eye on both your inbox and junk mail folders for a password reset notification. When you sign back in, please do the following in order:
Log out of your BestBuy.com account completely on all devices, including the My Best Buy app
Delete your browser history, cache, and cookies
Visit the password reset link in your email (please be sure to check your spam folder)
Create a new password that fits the accepted criteria (use a password you’ve never used before)
Logout of your account as it will log you in automatically after creating the new password
Wait 5-10 minutes and then attempt to login to your account
Let me know if you need any additional assistance!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

ICloud password resetting

Every couple of days my iCloud password says its incorrect and needs resetting. I reset the password to a new one but then a few days later or even a few hours later it's asks for my password again and I have to reset it again, anyone had the same issue?!

You may want to save your photo stream photos to your camera roll, then go to Settings>iCloud, tap Delete Account, provide your password and choose Delete from My iPad when prompted, then sign back in. This deletes the account and iCloud data from your iPad, but not from iCloud. Your data will download back to your iPad when you sign back in.

Password resetting problem

Hi,
I forgot my skype password & i was trying to reset it. But unfortunately I didn't receive any mail from skype to reset the password. I tried it 3 or 4 times still not received any mail with resetting password link., even I checked my junk mail, spam folder....
R.Ranjith

alratheesh wrote:
Dear VooDooDoll,
The Skype Customer service link goes again to password resetting page, I already tried this but I didn't get any email from skype in my inbox. So is there anyway I can send them a mail directly?
email them at [email protected] If possible, use your registered email address when you contact them.
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

HP Connect Password Reset Problems

Hi
I seemed to have forgotten my password to access HP Connect/ePrinter and requested a reset password link; and this is what happens if you click the email link:
I left it a day or two - no change
I left it a week - no change
I then forgot and came back about two months later - no change.
I tried finding somehow to contact HP about this - no way were they going to talk to me, or receive an email from me.
I desperation, I created a new email address, just to access the site; and there is still no way to contact HP and find out if they are fixing the server within this century.
Anyone know how to get around this problem?

Hi @macshimi,
Welcome to the HP Support Forums. I understand that you are getting a dead password reset link for HP Connected.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Portal Password Reset problem

Hi All,
My scenario wants an automated process where the users can reset their own password. Do you know if the user password reset on the logon page is a automated process? Does the email with password go directly to the user or the email goes to the administrator and then the administrator has to reset the password? Do I need to configure the SMTP in my client system for this? If so can you give the steps involved for configuring SMTP?
I have configured SMTP server by logging as Administrator in portal -> System Admin -> Sys Confgiruation ->
Universal Worlist & Workflow -> Engine and gave the notification email as 'JavaMail'.
The again portal -> System Admin -> Sys Confgiruation ->
Universal Worlist & Workflow -> Email edit it gave the Host name as my SMTP mail server name. I checked my mail server through telner <mail server> 25 and it is opening in command prompt. Am I missing anything here in SMTP configuaration. Fileds like Pop3 User and Pop3 Password I wanted to leave as blank but when I click save in Portal , it self add some encrypted values.
can Anybody has done the above scenario.Its urgent.
I have read on help.sap.com and it looks like it sends an email to administrator and then the administrator resets the user password. Is my understanding correct on the above.
Can anyone provide me a step by step approach on the same.
Suitable answers will be rewarded definitely.
Regards,
Narayanan B

I found some information about this on SDN and on the help.sap.com site that might help:
First look at:
Change/Reset password option on the login page
and:
Password Reset
Then check here:
http://help.sap.com/saphelp_nw04/helpdata/en/52/4c6c3e58d0d064e10000000a114084/frameset.htm
and look at the description for: <b>ume.logon.logon_help</b>

Icloud password reset is not coming to my original email

Hello,
I have a unique problem. Kindly consider the following points:
My yahoo email that i used to originally set up my icloud got hacked but i have been able to restore account now.
In the mean time, i was able to assign my device to new icloud account under a different email address.
My phone kept alerting me to enter the password for the first yahoo address.
I learned that i had to dissociate my device with the new icloud account so i have done that.
Now, i can't log into my icloud account using my original password and when i ask to reset the account nothing comes to my restored yahoo email ( not even to the spam).
How can i reset my icloud account using my original yahoo? Or i guess the million $ question is: how can i let apple just reset my email original account!

Can you log into your Yahoo address iCloud account on icloud.com?

Getting My Password Reset Problems:

I tried to reset my security questions by clicking the button that makes apple send you an email with a link to reset your password. Yet I've never got it, its been a week that I've had this problem! please help!
Twitter @SnowHeroHD
Any help would be much appriciated here or on twitter,
thanks in advance.

(This is for itunes, I'm simply using a new device so its asking for all this)

Password Reset problems

I tried to reset my password following these instructions
https://support.skype.com/en/faq/FA95/How-do-I-change-my-password/
But when I clicked on Change Password , It would only let me type in the Old Password. I was unable to click on the New Password boxes, unable to type anything in them. Couldnt even use TAB key to move to them. Im running Windows XP Pro in case its relevant. I've never ever had problems selecting and typing in a text window like that before.
I ended up having to submit a lost password email reset even though I still knew my old password. So that worked and I was able to reset my password and log in that way.
But I just thought I should post to let Skype know that their method for resetting new password didnt work.

Restart the computer with the Option key held down and see if a padlock appears on the screen; if so, you will need to provide the firmware password, an the C key shortcut is disabled. If not, insert the DVD, push the button with the curly arrow, click on the DVD, and then the button with the straight arrow.
(29168)

TS5223 iCloud Password Reset Problems

Similar Messages

Maybe you are looking for