TS5254 My computer was shut off during an update, and now it wont turn on ;( please help
My computer was shut off during an update and now my Iphone wont turn on .. please help
You will have to restore the phone using your computer. You may need to use Recovery Mode if it doesn't appear in iTunes: http://support.apple.com/kb/HT1212
Similar Messages
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My iphone crashed during the update and now it wont recover.
My iphone crashed during the update and now it wont recover. I keep getting a message say " an iphone has been found thats in recovery mode, please restore it and update."
Every time that i try to restore it, is stops with a couple of minutes left and gives me the same message.
can anyone help?How many times have you tried...?
Some Users have reported that as many as 8 or 9 attempts were necessary before success.
See Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps... -
I did update on phone and now it wont even turn on... It shows the charger being plugged into I tunes.... At this point I am not sure if I need to just do a factory reboot or what....AT this point I cant do anything through phone... It has to be done by my computer ... Anyone know how... I am so stressed I am on call with no phone just a pager....Not good..... Please help thanks heidi
Scroll down to "Update your device using iTunes" here:
http://support.apple.com/kb/HT4623
If that doesn't work, you should restore your iPhone as described here. Note you may have to try to get into the restore state more than once to succeed.
http://support.apple.com/kb/HT1808 -
Hi my MacBook will not turn on after it said my USB was draining to much power, and it shut down and now won't turn back on please help
USB power management is part of the SMC (system management controller). Try to reset SMC: http://support.apple.com/kb/HT3964
Then get a self-powered USB external hub. It takes power from a wall socket and saves the MBP power system. Starting at $20 at BestBuy and similar stores. -
firefox was installing an update and i accidently hit the power button and so it shut down in the middle of the update. after i started my computer again, firefox would not start up. i tried to download it hoping the update would complete but it still would not start up when i clicked on the icon. so i tried to delete it and it would not delete said it was open, so i shut down and restarted the computer. then it deleted using the control panel remove program option. after that i logged onto IE to mozilla.org and downloaded it, afterward it still would not open up or connect to the internet.
Hi meekprm-
It sounds like you've tried to do the right thing- by uninstalling and then reinstalling. I'm hoping that you can look over the steps I usually suggest and see if there is anything different that may help you get a fresh version of Firefox installed.
* Get the latest version: http://www.mozilla.org/en-US/firefox/new/
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
* Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Hope that helps! -
Can someone please tell me what to do if I was downloading a digital copy of a dvd from and website and my computer turned off in the middle...now it tells me the code has already been used but it did not download, ugh.
ThanksYou may need to put the iPad into recovery mode for it to be recognised by your computer's iTunes : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and re-sync your content to it.
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I phone shut off during phone call and want cut back on?? help!!
I can not get my iphone 4 to cut back on??
hold home(circle button) and power(top button) for 1min or untill the apple logo comes up, if this doesnt work plug the phone into power source and wait about 10 min then try again, if that doesnt work plug into comp hold home button down wihle doing so untill itunes says it detected a phone in recovery mode or untill the ituens logo and usb cord come up
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I was downloading the latest iTunes and my computer shut off in the middle and now my phone is displaying that i need to connect to iTunes and iTunes is telling me that i need to restore my phone before it will work. I have pics that i have not uploaded yet, how do i get around this without restoring my phone? Thanks,
I have the exact same issue. I havent found our what is causing it either. Multaple re-install attempts with no success. I have to use Windows Media Center to burn audio discs. Any other advice?
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i took my phone off the charger and wifi while it was updating and now it wont let me on the phone nor my computer and it just has the apple icon on the screen. how do i get it to finish updating or turn on?
Why would you do that when your phone is updating?
Your phone is in recovery mode If you can't update or restore your iOS device -
I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support -
i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!
Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help
http://support.apple.com/kb/HT1808
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My ipod touch shut off and now it wont turn back on, how do i fix that?
my ipod touch shut off and now it wont turn back on, how do i fix that?
Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M. -
i restored my iphone 5c and it shut off and now it wont turn back on i tried to restore it nothing its fully charged and i tried to hold the home button and lock button it shows the logo and shuts off again
1st, try to do a hard reset if that does not work try this article
http://support.apple.com/kb/ts3281 -
i listened to my ipod for about 20 minutes and it unexpectedly shut off and now it wont turn back on. IMMEDIATE ASSISTANCE IS REQUIRED!!
Which model iPod Nano? Which os do you have? Read the iPod Manuals for your model iPod Nano.
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