TS5292 What do I do if my original user account is not showing up in the Users & Groups window?

I can't find any of my mom's information that was on her computer before I convinced to do the upgrade. HELP!!!!!
I did the upgrade on my iMac with no problems.

First, back up that folder. I don't think anything will happen to it, but I wouldn't take a chance.
Next, go to Users & Groups and create a new account.
Set the short user name to the exact same as that folder.
When you create the account, it should warn that a home folder already exists and allow you to use it. Select that option.
You should then be able to log into that account and everything will be as it was.
Make sure you use the same password so that keychain will unlock normally.

Similar Messages

  • A msg appears that Firefox is still operating and to close it. However it is not operating. What can I do? It does not show up on the Task Mgr window.

    I had a crash of Firefox and since then I can not open it again. The msg appears that Firefox is already in use; however, I deleted Firefox from my system and tried to download a new version to no avail. I can not install the new version because I get a msg that Firefox is still running. I am using E IE for now and this is causing some problems. I would like to use Firefox but am not certain how to rectify this problem. Reboot did not solve the problem.

    Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
    #Stop the Firefox process:
    #*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
    #*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
    #*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
    #Why Firefox may hang:
    #*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
    #*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
    #*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
    #Use Firefox Safe Mode to find a problem with an Extension or Plugin:
    #*Don't check anything when entering Safe Mode, just continue
    #*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
    #*See:
    #**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
    #**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    #**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    #**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You should not use IE6 (used to post your question), as it is riddled with security issues. You should upgrade to IE8 on your XP system.
    *http://windows.microsoft.com/en-US/internet-explorer/products/ie-8/system-requirements
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • PowerBook G4 boots to unfamiliar login. List of known user accounts does not appear and original admin user name and password is rejected. What is going on here?

    PowerBook G4 boots to unfamiliar login. List of known user accounts does not appear and original admin user name and password is rejected. What is going on here?

    There are no children, nor other suspicious characters that have "played" with my computer. One moment I'm in, the next time I turn on/restart the powerbook I'm at a screen with the name of the hard drive and two fields: username and password. Not a list with pictures and names ie 'Katie Jo' with an orange icon and 'Guest' with a silhouette of a head.
    In an attempt to remedy this problem, I backed up files using target disk mode and firewire cable. I then, rebooted in single user mode, typed in the correct script and essentially made the computer appear virgin again. Original start up welcome screen display with multiple languages, and then set up prompts such as language, network, and registration. After completing the cues and the "just a few more questions" page, I press continue and am left at a grey standstill, with the continue button greyed out, and no other actions. I'm only able to "go back" by clicking the go back button, all the way to the beginning of the set up, and as I proceed through the steps a second time, I'm greeted with the same halt. What is this?

  • Yesterday I  reset my settings on my  iphone 4 to correct another problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

    Yesterday I reset my settings on my iphone 4 to correct a problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

    Best practices says plug the USB cable into the computer, then plug the 30 pin connector into the iPhone.
    If everything is working correctly, you should be able to plug the iPhone in at any time. Before or after opening iTunes.
    Depending on what settings are selected in iTunes, the program may or may not automatically open when you connect the device.

  • My itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?

    my itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?
    Diagnostics test
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    ECS G31T-M7
    iTunes 10.5.2.11
    QuickTime 7.6.9
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0012ABAC07F3CCB0
    Current user is an administrator.
    The current local date and time is 2011-12-31 14:06:21.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel(R) G33/G31 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {7599FAD1-1BB9-4AC6-80AF-404253DC519E}
    Description:            Atheros L2 Fast Ethernet 10/100 Base-T Controller - Packet Scheduler Miniport
    IP Address:             192.168.1.5
    Subnet Mask:          255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:      Yes
    DHCP Server:         192.168.1.1
    Lease Obtained:     Sat Dec 31 13:46:09 2011
    Lease Expires:       Tue Jan 03 13:46:09 2012
    DNS Servers:         192.168.1.1
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    SSL 3.0 Support:     Enabled
    TLS 1.0 Support:     Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was unsuccessful.
    The network connection timed out.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-12-31 14:00:02.
    **** Device Connectivity Tests ****
    iPodService 10.5.2.11 is currently running.
    iTunesHelper 10.5.2.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
    rawkiss’s iPhone, iPhone 3G running firmware version 4.0
    Serial Number:       86931UEAY7H
    **** Device Sync Tests ****
    Sync tests completed successfully.

    I have found a fix after doing additional research through this forum. Tech Note #328730 addresses this problem and it works for Photoshop Album 3.2 even though it was written for release 1.0.
    Here is a link that will take you directly to the Tech Note:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=328730
    When using this fix the Tech Note indicates:
    "Imported image data and tags are lost when you re-create the My Catalog.psa file, so you need to reimport images and reapply any tags"
    however it did retain the captions (at least it did for me).

  • IPod model A1059, freezes, unresponsive to all click wheel entries.  Reset does not work.  Does not show up in ITunes or on windows explorer.  What is the problem and how do I fix it?

    IPOD model A1059 appears frozen and is unresponsive to all click wheel entries. Reset does not work.  Does not show up in ITunes or in Windows Explorer.  What is the problem and is there a fix?

    If you are unable to reset the iPod (assuming the hold switch is not in the On position either), then you'll have to let the iPod's battery fully drain. Then connect it to a charger and leave it to charge for a couple of hours.
    B-rock

  • The volume controls will not show up in the music app or the lock screen music controls. What do I do?

    The volume controls will not show up in the music app or I the lock screen music controls. What do I do?

    OMG......THANK YOU THANK YOU......I been reading articles after articles and nothing was working......tryed the Crtl+S and there it was. I can not thank you enough......I appricate it    Can not believe it was that simple. I am one happy person again.....

  • HT4623 I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    Ask previous owner to remove his device from account
    http://support.apple.com/kb/TS4515

  • HT4759 I did a a factory reset to my I phone 4G but it ask for the original owner account but I don't know the original owner, how can I activate my device?

    I did a a factory reset to my I phone 4G but it ask for the original owner account but I don't know the original owner, how can I activate my device?

    Unfortunately, you can't.  There's no way around it.  You'll have to get the ID and password used to originally activate the phone or you will not be able to activate it again.  If you can't contact them, try to get your money back because you won't be able to use it.

  • HT4174 Not sure what I did but projects are not showing up in the video window as i skim... Event footage does but project footage has sound but the video screen is gray... Hwo do I get the vido to show in the viewer?

    Not sure what I did but projects are not showing up in the video window as i skim... Event footage does but project footage has sound but the video screen is gray... How do I get the vido to show in the viewer?

    So you can ping and nslookup from your ms to these agents and vice versa right?  I wouldn't do a manual install, I would push the agent from the management server.  You can uninstall the agent manually, or use cleanmom to get rid of them.  Then
    do an install from the console.  When you initiate the install from the console (management server), should it run into any issues it will dump out an error which will give you an idea of where the problem may be.
    From Holmans post on this:
    e MOM Server could not execute WMI Query "Select * from Win32_OperatingSystem" on 
    computer “servername.domain.com” 
    Operation: Agent Install 
    Install account: DOMAIN\account 
    Error Code: 800706BA 
    Error Description: The RPC server is unavailable.
    The MOM Server could not execute WMI Query "(null)” on 
    computer “servername.domain.com” 
    Operation: Agent Install 
    Install account: DOMAIN\account 
    Error Code: 800706BA 
    Error Description: The RPC server is unavailable.
    8004100A 
    800706BA
    1.  Ensure agent push account has local admin rights 
    2.  Firewall is blocking NetBIOS access.  If Windows 2008 firewall is enabled, ensure “Remote Administration (RPC)” rule is enabled/allowed.  We need port 135 (RPC) and the DCOM port range opened for console push through a firewall.  
    3.  Inspect WMI service, health, and rebuild repository if necessary 
    4.  Firewall is blocking ICMP  (Live OneCare) 
    5.  DNS incorrect 
    http://blogs.technet.com/b/kevinholman/archive/2009/01/27/console-based-agent-deployment-troubleshooting-table.aspx
    Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/ If my response was helpful, please mark it as so, if it answered your question, then please also mark it accordingly. Thank you.

  • What does the "Electronic Invoice" drop-down on the Bill Group window do?

    Does anyone know what does what the "Electronic Invoice" drop-down on the Bill Group window do in Project Billing?
    Thanks,
    Adrien

    Hi,
    The Peer-to-Peer Blocking feature blocks communication between each two clients on the same WLC (option drop). If you want to extend blocking over your whole WLAN then choose forward upstream and let the central switch decide (configure Private VLANs there: let the client VLANs be isolated and the upstream port promiscuous).
    More info here:
    http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-2/configuration/guide/cg/cg_wlan.html#wp1583273
    Regards
    Dont forget to rate helpful posts

  • My iTunes account sayscould not be used because the original file could not be found. Would you like to locate it? whenever i click on a song and i didn't move the songs anywhere. I don't know if i saved them to my hard drive so i can't find any songs

    I downloaded something that was told to me to get to put some of my itunes songs onto my android phone. I think it synced my account, though. Whenever i click on a song an exclamation point comes up and something pops up and says "could not be used because the original file could not be found. Would you like to locate it?" and i don't remember ever backing up my songs (this computer is fairly new) and now none of my songs come up. I have no idea what to do but ive spent hundreds of dollars on this account purchasing from the itunes store. Please help me!

    Tunes works through a database file which has a list of your tracks.  When you click on a track it looks up in the database which file it needs to play, then plays the file.  If something breaks this link then you get !  The two main ways to get ! are to move a file from where iTunes expects it to be, or to delete it altogether.  I don't know which has happened in your case.  You can try using Spotlight to find a file for the one referred to in a broken link.  If the files have been moved then they need to be moved back.  If they were deleted completely you will have to restore them from a backup or download them again from the iTunes Store and rebuild your library.

  • HT1657 I rented a movie from iTunes but it is not showing up in the Movies section. What do I do?

    I just rented and downloaded a movie from iTunes and now it will not show up in my iTunes library. What do I do?
    It DOES show up in iTunes on my iPhone. It DOES NOT show up on my desktop.
    Any thoughts? Ideas?
    I rented it for a flight I get on in 3 hours. Any quick help would be great.
    Thanks.

    If the computer iTunes is signed into the same account then contact iTunes:
    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

  • I have rented a movie in ITunes, however it does not show up in the movies on my ATV, but purchased movies do. What's up?

    I have rented a movie through ITUNES, but it does not show up on my ATV movies menu as they have in the past in a category called rentals.  In fact that category isn't shown.  My purchased movies are showing up.  What's up?
    Bindlach61

    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • I have a new Mac and mail is showing thousands of incoming mails that do not show up on the computer.  does anyone know what is going on?

    I purchased a Mac OS x 10.9 in December. When using Mac Mail i get thousands of incoming mails that do not show up on my computer.  Does anyone have any idea what is going on?  this sure never happened on my old mac. i have three email accounts.  gmail, verizon and hotmail.

    I posted the same question a day ago with no response. I'm using an Acer x193w. You actually don't have to switch monitors to get it to work. Just make sure you turn off the monitor after shutting down the Mac mini (actually push the power button on the monitor, not just let it go to sleep). If you turn on the monitor (push the power button on the monitor), then power up the Mac mini, the monitor is recognized. The issue didnt exist with Snow Leopard for me. It only started after I started using Lion. Hope this issue gets fixed In a future OS update.

Maybe you are looking for