TS5366 I have tried several times to take my credit card off my iTunes account and thought I had now I figured out my child has spent $40 on my credit card!! I want a full refund

I have tried several times to take my credit card info off iTunes and thought I had but figured out my child has spent $40 on my credit card!!! Want a refund

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Similar Messages

PURCHASE PROGRAM When I filled in my credit card details and proceed to Step 4: Enter your payment information, so nothing happens. Have tried several times. This order applies to the upgrade of CS4 and costs 270,60SEK per month. Does not this offer? M

PURCHASE PROGRAM
When I filled in my credit card details and proceed to Step 4: Enter your payment information, so nothing happens. Have tried several times. This order applies to the upgrade of CS4 and costs 270,60SEK per month.
Does not this offer?
Micke at Raa

Some general information... your Adobe account and your credit card details must match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-verify email https://forums.adobe.com/thread/1446019

TS1363 Trying to load my new Ipod Nano onto my pc. Have tried numerous times to load however after having gotten the ITunes download and attempting 2then load onto Nano get an "Error 2" message along w/"Apple Application Support was not found". Using Win

Trying to load my new I Pod Nano onto my pc. Have tried numerous times and keep getting same message..."Error 2...Apple Application Support was not found. When I look at my control panel the only program that shows is "I Tunes". No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
Any assistance would be greatly appreciated.

When I look at my control panel the only program that shows is "I Tunes". No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
That's an extreme case of this.
We'll try doing standalone installations of all the supporting programs.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone Apple Mobile Device Support install.
Doubleclick the AppleSoftwareUpdate.msi to do a standalone Apple Software Update install.
Doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
Do those four installs go through okay? If so, does your iTunes launch without any errors now?

Have tried several times to do all that was suggested BUT itunes still not downloading correctly....still recieving---iTunes.exe - entry point not found - the procedure entry point. AVCFPlayerSppliesMediaSe;ectopmCriteriaAutomaticallKey could not be locat

HELP!! I'm trying to reinstall my iTunes BUT keep getting this---iTunes.exe-entry point not found-the procedure entry point AVCPlayerSuppliesMediaSe;ectopmCriteriaAutomaticallKey Could not be located in the dynamic link library AVFFoundationCF.dll.
itunes was not installed correctly. error 7 (windows error 127) --
I have already tried (4 times) completely unstalling and reinstalling as was suggested But didn't fix the problem.
HELP---CAN ANYONE SUGGEST SOMETHING ELSE TO TRY??

HELP!! I'm trying to reinstall my iTunes BUT keep getting this---iTunes.exe-entry point not found-the procedure entry point AVCPlayerSuppliesMediaSe;ectopmCriteriaAutomaticallKey Could not be located in the dynamic link library AVFFoundationCF.dll.
That one can be produced if you have an older version of Apple Application Support on the PC than is required by iTunes version 11.1.4.62. (The required version of Apple Application Support is included in the standard iTunes installers, but for some reason it hasn't been updating properly for some folks.)
Let's try updating your Apple Application Support to version 3.0 by doing a standalone Apple Application Support install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, can you launch iTunes without the error now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

You need to install Office on the computer from the installer DVD or disc image you purchased.

HT4962 Any ideas how to get my software updated on my IPOD 3rd Generation when my computer times out? I have tried several times and it appears to take 30 plus hours. How Frustrating, not to mention the kids are too!

Any ideas how to get my software updated on my IPOD 3rd Generation when my computer times out? I have tried several times and it appears to take 30 plus hours. How Frustrating, not to mention the kids are too!

If the iTunes purchases are not in your iTunes library you can redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you restore from backup, not that synced media like apps and music are not included in the backup and thus if those items are not in the iTunes library they can't be restored to the iPod during the latter part of the restore process.

I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

Hello there Sweebs44,
It sounds like you are tapping the Game Center app to open it, but the screen is blank. I recommend signing out of your account:
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
From: iPhone User Guide
http://help.apple.com/iphone/7/#/iph6c493cac
Then close all the running apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone sign back into your account and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling

I am trying to extend my airport extreme signal to another airport extreme can this be done? I have tried several time using the automated set up but it keeps failing... What am I doing wrong?

I am trying to extend my airport extreme signal to another airport extreme can this be done? I have tried several time using the automated set up but it keeps failing... I have selected every possible security/password encryption level... What am I doing wrong? If it os possible where can I find step by step instructions? Please & Thank you!

The challenge with the older round AirPort Extremes are that they are "g" wireless devices.
When you configure them for WDS, the speed on the wireless network is cut in half...and probably will not have the bandwidth required to stream video reliably from either AirPort Extreme since both are affected by the WDS setup.
There is not an "automated" setup for WDS. You have to do this manually on both AirPort Extremes. Unfortunately, it is not an easy configuration and it's easy to make a mistake and hard to recover without starting all over again.
Apple's instructions for WDS are here if you want to give it a try.
http://support.apple.com/kb/HT4262
It is possible that it might work. Keep us posted on your progress
Adding a single AirPort Express will unfortunately not help. You have to have "n" wireless devices at all router points.

HT1212 We have tried several times to restore the iphone but it keeps telling us that this is corrupt and try again later.

We have tried several times to restore the iphone but it keeps telling us that this is corrupt and try again later.

Hi meekboy3,
Thanks for visiting Apple Support Communities.
You may want to try restoring again after placing your phone into recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! What is wrong?

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! Is the new version not compatible with Windows Vista?

I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner

I'm trying to share to Media Browser a 20 minute still slide show with music and text. I have tried several times to save at 1080 HD, but just before it's finished, a message box pops up saying "File already open with write permission." What's this mean?

I'm trying to finalize/share to Media Browser a 20 minute still slide show with music and text. I'd like to finalize it 1080 hd and have tried several times, but just before it's finished, a message box pops up saying it can't be done because "File already open with with write permission." What does this mean? All files are closed; this iMovie project is the only thing open. Does it mean one of the song files from iTunes? And should I just settle for saving it as a "large" file, which is what I'm trying right now?
Thanks,
Jamie

Hi
Error -49 opWrErr File already open with write permission
Trash the preference files while application is NOT Running.
from Karsten Schlüter
Some users notice on exporting larger projects from within iMovie that this operation is aborted with an 'error -49'
This issue occours only on MacOs machines using 10.7x
try switching-off the Local Mobile Backup
in Terminal copy/paste
sudo tmutil disablelocal
Re-launch Mac
See also this post
https://discussions.apple.com/thread/4434104?tstart=0
Yours Bengt W

IPod touch second generation. Trying to sync to mac. Have updated itunes and snow leopard. When I plug it in, it is recognized in iphoto, not itunes. ipod is freezing. Have tried several times to set back to factory settings, but computer wont see it

iPod touch second generation. Trying to sync to mac. Have updated itunes and snow leopard. When I plug it in, it is recognized in iphoto, not itunes. ipod is freezing. Have tried several times to set back to factory settings, but computer wont see it

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes

I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.

I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??

HT4623 I recently downloaded ios 6.1.3 in my iphone s3 but could not install. The message on the phone is " unable to install update. An error occurred installing ios 6.1.3. I have tried several time but the same message keep appearing. what do i do.

I recently downloaded ios 6.1.3 in my iphone 3, but unable to install the download. This message keeps showing "unable to install update, an error occurred installing the ios 6.1.3 I have tried several times but the same message keeps coming. What is the solution?

There is no such thing as an iPhone 's3'. There is a 3G which can only be updated to iOS 4.2.1 and a 3GS which can be updated to iOS 6.1.3.
Which model iPhone is this?
Identifying iPhone models

TS3212 im trying to reinstall but will not allow, due to an error 7, itunes helper not installed correctly,i have tried several times, but will not allow me to install, i have used itunes for years but now cant use it, can you help

i have tried to reinstall itunes because it is saying i cant use my itunes due to an error 7, itunes helper not installed correctly, please reinstall, i have tried several times but still not allowing me to use, ive never had this problem before in all the years i have used itunes, i have gone through all the troubleshooting but still no access, can you help

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

TS5366 I have tried several times to take my credit card off my iTunes account and thought I had now I figured out my child has spent $40 on my credit card!! I want a full refund

Similar Messages

Maybe you are looking for