TS5376 I am unable to install iTune and open it, any help !!
I am unable to install iTune and open it, any help !!
Are you getting error messages when you try to install and launch iTunes? If so, what do they say? (Precise text, please.)
Similar Messages
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Bought new iPod but unable to install iTunes and Quicktime, so what now?
I tried to install iTunes, but when it gets to the Quicktime module, it stops working and says the following: This installer cannot upgrade QuickTime 7 for Windows Public Preview. Please uninstall it first."
OK, so how do I do this. There is NO Quicktime listed anywhere in my Add/Remove folder, and no Quicktime shows up when I run the word through the FIND search in Registry Editor.
If I cannot resolve this, I'll have to return the iPod to Apple as an unworkable gadget.
Dan HedgpethI have just found a way of sending some feedback to
Apple.
Will be interested to see what they say to this>>
I find it ridiculous that the cost of these ipods
does not include some on line support from Apple. We
have to try and rely on other users in discussion
forums. All I am finding is there are loads of others
on thee forums with similar problems unable to find a
solution.
Please advise.
Also found a number for 'tecnical support' after 5
days trying....
0870 876 0753
Will give them a 'polite' call tomorrow!!!!
Thanks for the phone No. I was having a problem with Quicktime which I couldn,t resolve by checking the discussion forums but that phone No. was a great help. Alhough you are talking to a call centre somewhere in the world and have to be careful with the language difficlties it was a help and it,s a shame Apple don't make this No. more easily available, so well done for finding that No.
You can go days or even months for a solution and I think Apple should have an online Tech. expert to help out.
Dell Windows XP Pro
Dell Windows XP Pro
Dell Windows XP Pro -
Unable to install itunes and quicktime both error occur: system cannot open signified folder
my pc's specifications are : dual core processor, 1 gb ram,windows xp sp2 (os), 300gb hard disk
I have just found a way of sending some feedback to
Apple.
Will be interested to see what they say to this>>
I find it ridiculous that the cost of these ipods
does not include some on line support from Apple. We
have to try and rely on other users in discussion
forums. All I am finding is there are loads of others
on thee forums with similar problems unable to find a
solution.
Please advise.
Also found a number for 'tecnical support' after 5
days trying....
0870 876 0753
Will give them a 'polite' call tomorrow!!!!
Thanks for the phone No. I was having a problem with Quicktime which I couldn,t resolve by checking the discussion forums but that phone No. was a great help. Alhough you are talking to a call centre somewhere in the world and have to be careful with the language difficlties it was a help and it,s a shame Apple don't make this No. more easily available, so well done for finding that No.
You can go days or even months for a solution and I think Apple should have an online Tech. expert to help out.
Dell Windows XP Pro
Dell Windows XP Pro
Dell Windows XP Pro -
INSTALLED ITUNES AND THE ERROR-MAPI WAS UNABLE TO LOAD THE INFORMATION SERVICE APLZOD-OCCURS. WHAT DO I DO.
Is this on a Windows XP, Vista or 7 system?
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I am unable to install iTunes. I'm receiving an error message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." I've unistalled and attempted to reinstall several times. I keep getting the error message to reinstall to fix the problem.
See if this post from turingtest2 fixes it : https://discussions.apple.com/message/24620553#24620553
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I am unable to install itunes. I get the pop-up asking if I want to save or cancel the iTunes64 file. I click save... and then nothing happens. Help!
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I have just purchased a new windows pc running windows 8 and am unable to install itunes 11 on my machine, when i tick download now it takes me to a screen that wants to show me whats new but has no tab to run installation or continue past whats new
Use a different browser.
iTunes can only be installed and run in desktop mode. -
Unable to install iTunes 11.1.4.62 on windows 8. I get
Service "Apple mobile Device) failed to start.
Verify that you have sufficient privileges to start system services.
I am trying to install it on my desktop. I am also in Administrator mode. My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
runtime Error!
Program: C:\program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contace the application's suport team for more information.
My iTunes stopped working at this time. I thought I could delete iTunes and start over. This tactic did not work.
Can anyone make sense of what I am saying and help me to get my iTunes back again?Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit
Hello
I am unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit:
i have tried to install itunes on my windows 7 64 bit dell laptop, and everytime it says installation successfully installed, but i can't find the files anywhere in the computer, i searched all the locations, desktop ... but nothing found.
Troubleshooting Done:
- Tried different itunes versions; didnt work.
- Tried to install on different locations on my computer.. C:, D:... didnt work.
- I empty Temp files from all users on my computers who are (Me & Admin) only; didnt work.
- i removed all related apple files; same.
- Uninstall all apple related support ... etc..; didnt work.
- I have Admin access to all my files and also tried to install from Admin account; didnt work.
I don't know what else i can do, please advise me on how to fix it, i need to backup my iphone & ipad ASAP.
Please contact me via email, phone anytime and as soon as you can.
Thanks for your support
Ashraf Badi
<Personal Information Edited by Host>Hi Nitro,
Tried your advise but that too failed. Problem still continues. Again that same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
Please advise. -
Unable to install iTunes after converting from Windows Vista to Windows 7. Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193). I have my iPod plugged into my computer via USB port. What am I doing wrong?
i have the only account on my laptop so have checked and am the account administrator
i run windows 7 home premium
I have the same problem and
have followed the link uninstalling in the correct order,
then restarted as per instructions,
went to Apple to download itunes,
hit download now,
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
did not get a save instead of run prompt
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
i can only click run as administrator from right clicking the shortcut on my desktop screen
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
sick of doing this
at least 7 or 8 times i have re installed itunes to no avail
troubleshooting no better
please help. pulling my hair out at this stage
it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
not working since i clicked yes
also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
really dont want to have to restore factory settings -
Unable to install Itunes 10.1 or 10.1.1 -Apple Mobile Device USB Driver
Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.I also encountered the same problem.
and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
Same issue!!! itunes cannot open cuz the mobile device support not started etc..
but when reinstalled prior itunes version 9.2 its gone
and issue fixed.
i can sync my 3G.
but not my 4G. it says you need to upgrade to 10.1 or above
spending the whole night to fix the problem which never occured b4
i finally find out one thing.
pl keep in mind im not a computer exprt
i tried this and it worked, i don know what fixed it, bt it works
try this at your own risk. some comp genius will tell us weather this way is right or not.
ok. lets start...
in your desktop make a new folder. name it Kmh_\CoreFP
try uninstalling the newer version 10.1
only the itunes not other mobile div suprt, application suprt etc.
dont mind the following order:http://support.apple.com/kb/HT1923
and reinstall itunes 9.2
go to C:\Program Files\Common Files\Apple
you wil find a folder named "CoreFP"
copy it and paste to Kmh_\CoreFP
uninstall itunes 9.2
and reinstall itunes 10.1 again
go to C:\Program Files\Common Files\Apple
you wil find folder named "CoreFP"
find the difference in properties comparing the one u stored in Kmh_\CoreFP
ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
restart the computer and start itunes now
what happens?
best of luck.
-Kmhm63
reinstall the newer version 10.1
I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke. -
I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I am unable to connect toitunes i have followed the troubleshooting for unistalling and installing iTunes and i still get this error message and it will not open the following is the error message: The procedure entry point AVCFPlayerAppliesMediaSelectionCriteriaAutomaticallyKey could not be located in the dynamic link library AVFoundationCF.dll.
then i get this other error message also as follows: iTunes was not installed correctly. Please reinstall iTunes error 7 (Windows error 127)
can anyone help me?See Troubleshooting issues with iTunes for Windows updates.
iTunes 11.1.5 was released today and may work better for you.
tt2 -
I am still unable to install itunes in Windows Vista
I have tried to run Fix it 4 times now after doing other things suggested in the Apple community and I am still unable to install itunes. Do you have any other ideas?
I've been uninstalling/reinstalling and using CCcleaner, sfcscannow and nothing seems to correct error msg 2- corrupt files found/unable to fix. Now what??????
I am using windows Vista. I NEED help!nothing seems to correct error msg 2
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I am unable to install Itunes on Windows 7 as I am getting the message "an error occured during the installation of assembly "Microsoft VC80.CRT Type ="win32" version="8.0.50727.6195”,public key token 1fc8b 3b 9a 1e 18e 3b”,processorArchitecture=”x86”.Please refer to Help and Support for more information:"HResult 0x800736FD
I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
I also found this in another post
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)
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