TS5376 Time to switch to a non I tunes media player, any suggestions?

Time to switch to a non I tunes media player, any suggestions?

You will not be able to manage any iDevices without iTunes though.
AIMP is a nice little program and the mediaplayer I used for the many years before I bought an Apple device, and I've heard MediaMonkey is as well.
May I ask why you are switching?

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My phones centre button response has become very slow... Or rather 40% of the times it won't respond at all... Any suggestions??!

My phones centre button response has become very slow... Or rather 40% of the times it won't respond at all... Any suggestions??!

reboot the iphone if the problem is still there
it's likely a hardware defect which require repair

My time capsule loses connection to the internet after a short amount of time. It works for 1-2 minutes then stops, any suggestions?

I just replaced a generation 1 time capsule with the brand new 3TB TC version. I connected it and did all of the restarts and even called apple and spent over and hour and we simply couldnt figure it out. Right when the devices (modem and router) are done re-booting I receive green lights in airport utility on both the base stattion TC and the internet. The internet is screaming fast and I am able to go to new websites. Then after just a couple minutes (1-2) the internet light switches from green to amber and I drop my connection. I feel like I have tried everything but it keeps losing the connection. Any suggestions?

Exactly what modem are you using?
And what mode is the TC running in and how is it connected and what mode does it work in?

HT201303 I need my existing account to have "None" as the payment option - any suggestions

I need my existing itunes account to have "None" as a payment option. Any suggestions? Thanks

Hey there!
Here are instructions to delete your credit card information from your iTunes Store account:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website at:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) To launch iTunes and be taken to your Apple Account Information page, click this link:
https://phobos.apple.com/accountSummary
(If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button to sign in.)
3) The Apple Account Information page will appear. On this page, click the Edit Payment Information button, which is the second button from the top.
4) On the Edit Payment Information page, select "None" from the list of credit card types. This will delete your billing information.
5) Be sure to click the Done button at the bottom of the page to save your changes.
Note: If you established any allowances using this credit card, please cancel the allowance and advise the recipient that the monthly allowance payments will cease.
To buy from the iTunes Store in the future, you can use iTunes Gift Cards, which are available in multiple denominations at third-party retailers, Apple Store retail locations, and the Apple Store online:
http://www.apple.com/store
Hope this helps! =D

TS3718 I have a black screen when trying to Face Time...iOS is 5.1.1...any suggestions?

I have a black screen when trying to Face Time ...iOS is up to date..any suggestions?.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Switching from Entourage back to Mail...any suggestions

I downloaded Entourage and I am not happy with it, I want to go back to mail but I'm worried about the switch, anyone have any suggestions on keeping the previous emails?

If you have Entourage set up to use IMAP and leave messages on the mail server, all you need to do is simply not use Entourage any more. No big deal.

Having trouble getting Time Machine to back up my external hard drive. Any suggestions?

I'm running Mountain Lion on my iMac and I've been using Time Machine to back it up to my Time Capsule. Recently, the iMac's hard drive filled up, so I moved my iTunes library to a new Airport Time Capsule. But I can't seem to get Time Machine to include the new Airport Time Capsule in its back up.
The only suggestion I can find is to make sure it's not excluded in the Time Machine options, and I can see that nothing is excluded. However, when I go into Time Machine, the Airport Time Capsule is greyed out in the Finder window.
Anyone have any ideas? Thanks in advance, I'm a little nervous about having my iTunes library hanging out there without a back up...

Linc Davis wrote:
You can't back up the internal drive of the Time Capsule with Time Machine. It will only back up locally attached storage devices, not network devices. There's no way around it. You may be able to back up the TC with third-party software such as "Carbon Copy Cloner," but it will be very slow. The internal drive of the TC is only suitable for use as a backup device. It's not suited for storing original data.
yeah well you can use the external hard drive as a data extension to the time capsule internal hard drive. like a RAID in effect...

HT3275 Time Machine "couldn't complete the backup to.." - any suggestions on cause & fix of problem?

I have a Macbook Pro & back up to Time Capsule...it has worked normally in the past but I recently returned from a trip and "Time Machine couldn’t complete the backup to “E... Time Capsule”.The backup disk image “/Volumes/E...Time Capsule/Macintosh.sparsebundle” is already in use.

Pull the power cord from the back of the Time Capsule
Wait 30 seconds
Plug the power cord back in to the back of the Time Capsule
This simple reset will fix the issue about 95% of the time. If you need more details, see this support document:
The Backup disk image ... sparsebundle ... is already in use.

I recently purcased a Roku which I connected via WiFi. Was unhappy with it so disconnected all. Since that time my Ipad will not connect to the internet. Any suggestions?

I recently purchased a Roku which I connected via WiFi. I was unhappy with it so disconnected everything. Since that time my iPad 1 will not connect to internet although in "settings" it indicated that it is connected. I turned off the WiFi for 30 seconds as was suggested but still the iPad won't conect. Anybody have suggestions as to what might provide a "fix"?

I wonder if the roku changed some other settings in your router or pad.
Recycle the router. Thurn it off for a while, then restart.
On the pad, forget your exiting network. This will cause it to search for avaialbe, and reset again. You will likely need to redo any password/ security entry.
Lastly, in settings, general, reset network connections. You will not lose anything.

My MacBook Pro (mid 2009) keeps crashing and rebooting itself a few times a day. Below is the error report. Any suggestions on why this keeps happening?

Error Report...
Interval Since Last Panic Report: 49701 sec
Panics Since Last Report:          2
Anonymous UUID:                    42E3FCD3-48FC-E0DF-C72E-5D53F896CA18
Sat Sep 21 09:41:37 2013
panic(cpu 0 caller 0xffffff801a8b8945): Kernel trap at 0xffffff7f9bf0a0b7, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef81025b3b08, CR3: 0x000000002340d000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0xffffff80e6229000, RCX: 0xffffff80e6229000, RDX: 0x0000000000000000
RSP: 0xffffff81025b3b00, RBP: 0xffffef81025b3b10, RSI: 0x0000000000d331d9, RDI: 0xffffff801ae01f20
R8: 0xffffff801aec7ca0, R9: 0x0000000000988f55, R10: 0xffffff81025b3930, R11: 0x0000000000000246
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000269df3, R15: 0xffffff80e6462000
RFL: 0x0000000000010282, RIP: 0xffffff7f9bf0a0b7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef81025b3b08, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81025b37a0 : 0xffffff801a81d636
0xffffff81025b3810 : 0xffffff801a8b8945
0xffffff81025b39e0 : 0xffffff801a8cebfd
0xffffff81025b3a00 : 0xffffff7f9bf0a0b7
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xffffef81025b3b10
      Kernel Extensions in backtrace:
         com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-9188170B358D]@0xffffff7f9bee20 00->0xffffff7f9bfaffff
            dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f9af 1f000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f9af0b000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f9ae75000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f9aec8000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide:     0x000000001a600000
Kernel text base: 0xffffff801a800000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 32089483404452
last loaded kext at 3654851836168: com.apple.filesystems.afpfs          10.0 (addr 0xffffff7f9ca75000, size 348160)
last unloaded kext at 154160665243: com.apple.driver.AppleUSBTCKeyEventDriver          237.1 (addr 0xffffff7f9c457000, size 8192)
loaded kexts:
com.apple.filesystems.afpfs          10.0
com.apple.nke.asp_tcp          7.1.0
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.iokit.IOBluetoothSerialManager          4.1.7f2
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.13.12
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHDA          2.4.7fc2
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.filesystems.autofs          3.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f2
com.apple.driver.AppleSMCLMU          2.0.3d0
com.apple.driver.ApplePolicyControl          3.4.5
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleLPC          1.6.3
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleMikeyDriver          2.4.7fc2
com.apple.driver.AppleUpstreamUserClient          3.5.12
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.driver.AppleSMBusPCI          1.0.11d1
com.apple.GeForce          8.1.6
com.apple.driver.SMCMotionSensor          3.0.3d1
com.apple.driver.AppleUSBTCButtons          237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.AppleUSBTCKeyboard          237.1
com.apple.driver.AppleIRController          320.15
com.apple.driver.AppleUSBCardReader          3.3.1
com.apple.iokit.SCSITaskUserClient          3.5.6
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.5
com.apple.driver.AppleUSBOHCI          621.4.0
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AirPort.Brcm4331          615.20.17
com.apple.driver.AppleUSBHub          623.4.4
com.apple.driver.AppleAHCIPort          2.6.6
com.apple.nvenet          2.0.19
com.apple.driver.AppleUSBEHCI          621.4.6
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleACPIButtons          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.8
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2.1
com.apple.driver.AppleIntelCPUPowerManagement          214.0.0
com.apple.security.SecureRemotePassword          1.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.iokit.IOSurface          86.0.4
com.apple.iokit.IOBluetoothFamily          4.1.7f2
com.apple.driver.DspFuncLib          2.4.7fc2
com.apple.iokit.IOAudioFamily          1.9.2fc7
com.apple.kext.OSvKernDSPLib          1.12
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.kext.triggers          1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2
com.apple.driver.AppleHDAController          2.4.7fc2
com.apple.iokit.IOHDAFamily          2.4.7fc2
com.apple.driver.AppleGraphicsControl          3.4.5
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.4.1d11
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.nvidia.nv50hal          8.1.6
com.apple.NVDAResman          8.1.6
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.driver.AppleSMC          3.1.5d4
com.apple.driver.AppleUSBMultitouch          237.3
com.apple.iokit.IOUSBHIDDriver          623.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6
com.apple.iokit.IOUSBMassStorageClass          3.5.2
com.apple.driver.AppleUSBMergeNub          621.4.6
com.apple.driver.AppleUSBComposite          621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          530.5
com.apple.iokit.IOUSBUserClient          630.4.4
com.apple.iokit.IOAHCIFamily          2.5.1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBFamily          630.4.5
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.NVSMU          2.2.9
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.8
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: HGST HTS721010A9E630, 1 TB
Serial ATA Device: MATSHITADVD-R   UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3

Those models took 1066 MHz memory - but you have 1333Mhz...
I'd test with the original or other correct spec. memory - and/or test with Apple Hardware Test or other memory testing software - like Rember.

HT4623 I am having a heck of a time installing IOS 7 on my IPAD from itunes. Any suggestions?

I am having trouble upgrading to IOS 7 on my Ipad thru Itunes (which I have to use). Any suggestions?

Tell me about the computer you are using for updates?   What operating system? What version of iTunes? (must be version 11.1)
If iTunes is up to date... MAKE A GOOD BACKUP TO COMPUTER.   You will need to restore later.
Does ios 7 download?   error messages?

I get a "failed" error every time I try to share my project to DVD. Any Suggestions?

I've never had any issues before. No settings have changed.

Never had a failure this way myself, but if you want help, provide detail:
Video format, length of project, type of DVD, settings you're using - as much info as you can.
Andy

I try to download adobe flash on my mac but every time it gets to a certain point and quits. Any suggestions?

I have had a Mac in the past and had no problem with downloading adobe flash but for some reason my laptop will not let me get flash. What should I do?

marcar96 wrote:
I have had a Mac in the past and had no problem with downloading adobe flash but for some reason my laptop will not let me get flash. What should I do?
First, get the installer directly from Adobe. Second, be sure you're getting the latest version (you will if you use that link). There was a serious security flaw in earlier versions of Flash so Apple's XProtect system has blocked all earlier versions. Third, make sure all browsers and the Flash Preference in System Preferences are closed.

HT201412 And if none of these steps work, any suggestions?

Tried all of the above steps with no luck

Might be hardware then and you will need to get it serviced.

Long Time to Sync Music (Media Player, with files on network drive)

Hello there,
I've set up my fab new Curve 8520 with the new version of Desktop Software. Sync is working fine for Outlook organizier information.
I use Media Player to manage my music. The library is on my PC, but the mp3 files themselves are on a network drive (mapped as a drive letter).
The music sync does work, but it takes ages for it to (1) show the songs / albums / playlists everytime you click the music button (20-30 minutes) and (2) it also takes a similar length of time to sync (even if you only sync one song!)
So it works, but it is not really usable. It seems to me that the Desktop Software is checking every file in the library every time I enter the music button, which is overkill.
Any suggestions would be very welcome. Thanks.

I think I solved the problem. I just had to switch the location of of the itunes library from the default to the network drive and it found the files. Funny how itunes could find the library to play songs but the ipod couldn't when syncing.
G

TS5376 Time to switch to a non I tunes media player, any suggestions?

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