TS5376 Uninstall iTunes and reinstall

If I uninstall iTunes and then reinstall it as TS5376 suggests will I lose all my music?     Paul

Rather than using the Apple document as a guide, I currently recommend using the following user tip instead:
Troubleshooting issues with iTunes for Windows updates
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)

Similar Messages

  • I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I have not had wifi since November when I upgraded to the newest IOS version.  I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again.  I kept doing what they told me and it worked for a couple more days and then I could never turn it on again.  My blue tooth doesn't work either.  I had to actually increase my data usage with AT&T becuase of this.  When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue.  My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!!  I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue.  Who knows how many people out there have had this issue and have not said anything about it.  Now there is a newer update that I can't do because it requires wifi in order to download.
    June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

  • After I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?

    after I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?

    Try removing and then reinstalling the Apple software using these instructions.
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    The above containes a link for XP. Also. make sure you install the correct Apple software, It comes in 32 and 64 bit and you need the one that is the same as the computer OS

  • HT4623 My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

    My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

    A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
    That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete.

  • TS3212 Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly the  message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, please hel

    Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly I got the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, that stated: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program fo fix. then I got the message, iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) I have had iTunes since I purchased the iphone in 2012. I have only updated the product since then until today when I did the uninstall ans reinstall as stated in above directions. I am not sure what is different now. please help

    I had this problem as well but found the soultion on another post from turingtest2 - it worked for me:
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • My ipod is not recognized by my itunes and tells me to uninstall itunes and reinstall. will this erase all of my music?

    my ipod is not recognized by my itunes and tells me to uninstall itunes and reinstall it.  will this erase all of my music?

    Hi braddyloopy,
    Thanks for visiting Apple Support Communities.
    If you need to uninstall and reinstall iTunes,  your music files should not be erased or affected in any way. It is always a good idea to back up your data before making any changes to your computer, though.
    If you'd like to locate your music, this article explains how to find the files:
    Where are my iTunes files located?
    http://support.apple.com/kb/HT1391
    When you reinstall iTunes, I'd recommend using the method in this article to make sure it's reinstalled completely:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    Jeremy

  • I have a 3gs. I tried to update the ios today. Now my phone is stuck in recovery mode and itunes is not recognizing. I also tried DFU mode, still nothing. I have uninstalled itunes and reinstalled. Help.

    I have a 3gs, and I haven't updated it for a long time because I always have issues when I do. I tried to update the ios today, and it decided to update it to 6.1.3 instead of 7, I didn't think there would be a problem, so I clicked ok. When I came to check on my phone, itunes said there was an error with the update, and my phone was in recovery mode (plug-in sign on the screen). I looked up multiple things to try, I tried putting it in DFU mode, still itunes doesn't see it. The computer also doesn't list it under devices, however when it is plugged in the Apple Mobile Support USB Driver shows up in device manager. I have tried uninstalling itunes and reinstalling, still nothing. I just want to know if there is anything else I can try. Thanks.

    No, it is my phone that I've had since 2009. I just hate updating it because every time I do something goes wrong. So I put it off as long as possible. I am getting a new iphone, but I read that to have your backup transfer to the new phone, it must be a backup from the current ios.

  • Hy won't my ipod touch 5G connect to my computer or itunes? I've tried new USB cables, different USB ports and uninstalling itunes and reinstalling.

    Why won't my ipod touch 5G connect to my computer or itunes? I've tried new USB cables, different USB ports and uninstalling itunes and reinstalling.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I plug my ipod into my computer itunes pops up with error message "Ipod detected but can't be identified properly" suggests I unplug and try again or uninstall itunes and reinstall nothing works. What should i do?

    I plug my ipod into my computer itunes pops up with error message "Ipod detected but can't be identified properly" suggests I unplug and try again or uninstall itunes and reinstall nothing works. What should i do?

    summarizing:
    iPod nano (what version iOS BEFORE update?)
    downloaded music
    updated iPod to iOS 8.1.2
    Windows 7 PC
    plug-in iPod to PC
    error message from iTunes on the PC "Ipod detected but can't be identified properly" ⬅[quoted from your original post] (+ suggested troubleshooting steps)
    un-plug > re-plug iPod (how many times?)
    iTunes un-installed from PC (?)
    iTunes RE-installed to PC (?)
    error message repeats(?)
    searched "Ipod detected but can't be identified properly" site:support.apple.com with ZERO results - pretty strange that the support site wouldn;t know an iTunes generated error message (?)  EDIT - had an "aha! moment when using a fresh Google search page and 'suggested' CANNOT
    then "Ipod detected but can't be identified properly" site:discussions.apple.com had ONE result = Can't connect to iTunes with ipod touch (-50 error) - NO REPLIES
    CANNOT instead of can't [ tsk tsk ]
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    follow all the instructions in order and let us know

  • If i uninstall itunes and reinstall will i lose all my music

    I got a messge saying i couldnt connect my iphone bc Bonjour something had been deleted and that i needed to uninstall itunes and reinstall it. I am worried that i will lose all my music... what do i do?

    You won't lose the music unless a problem occurs. Back it up first.
    (88235)

  • I have Windows XP on my dell desktop-  I have uninstalled Itunes and reinstalled Itunes 10.2.5 - when the install finished i got the error 7 windows error 126 and the itunes won't open

    I have Windows XP on my dell desktop-  I have uninstalled Itunes and reinstalled Itunes 10.2.5 - when the install finished i got the error 7 windows error 126 and the itunes won't open

    I have uninstalled Itunes and reinstalled Itunes 10.2.5
    Doublechecking. Did you just uninstall iTunes, and not the related software and components?
    The 7 can be caused by damage to one of the other software components associated with iTunes (most commonly Apple Application Support). If that's what is afoot, a complete uninstall/reinstall may be of some assistance:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • I recently had to uninstall itunes and reinstall it again. How do I get my previously purchased music back on my itunes?

    I recently had to uninstall itunes and reinstall it again. How do I get my previously purchased music back on my itunes?

    Depending on what country that you are in you might be able to re-download past music purchases via the Purchased link under Quick Links on the right-hand side of the iTunes store home page - re-downloading : http://support.apple.com/kb/HT2519
    But if you only re-installed iTunes and you didn't remove the actual music from your computer, then it should still be on there, and you should be able to add it back into iTunes via File > Add Folder To Library - by default your iTunes content should have been stored under :
    Windows 7 and Vista : \users\username\My Music\iTunes.
    Windows XP : \user\Documents and Settings\username\My Documents\My Music\iTunes.

  • How to uninstall itune and reinstall it again?

    how to uninstall itune and reinstall again?

    Before you try un-installing iTunes you need to de-authorize the computer (otherwise, as I found out the hard way, iTunes will think that you've got 2 authorized computers on your account instead of just one).  You should also make sure that you have full backups of all your media content.  You can also back up the iTunes library file which contains your ratings, play counts, etc... which, depending on the size of your library, will save a bucketful of time after the re-installation.
    If you've on a pc then the uninstall itself works the same way as if you were uninstalling any other software: go to Add or Remove Programs, select iTunes, click "Remove"... and wait (it'll take a while to complete).  Then go to the iTunes website and download it.
    After that, you can re-load your media files, and import the library, from your backups.  iTunes should work just as well as it did before the re-installation.
    Hope this helps!

  • Cannnot connect iphone 5s after uninstalling itunes and reinstalling, gives me error message

    cannnot connect iphone 5s after uninstalling itunes and reinstalling, gives me error message

    Hey spenjor,
    Thanks for the question. I understand that you are experiencing issues connecting your iPhone 5s to iTunes. The following resource may assist you:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If your issue persists, can you elaborate on the error message you are receiving?
    Thanks,
    Matt M.

  • HT203175 When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer.  My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the sam

    When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer.  My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the same problem occurs.

    If you are running Tiger, you don't have time machine. 
    You need to get something like SuperDuper! or Carbon Copy Cloner (sorry, I don't have a handy link for CCC but you can Google it to get their site) to make a clone of your drive on the external and then do incremental backups.  The free versions do a lot and you can upgrade to the full-service versions for small change if you need more.  The one time I used SuperDuper! for cloning a volume it worked just fine. 
    (My backup application is the last PPC capable version of Retrospect, which does a credible job, or has over the past ten-twelve years.)

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