TS5376 Uninstalling iTunes to reinstall and fix problems. How much to delete?

When I tried to update iTunes to 11.1.4 for Windows, I got the message "this copy of iTunes is corrupted or is not installed correctly, please reinstall." It was working just fine before!
I followed the instructions in the Support area for uninstalling using the Control Panel. That went smoothly. But I don't know exactly how much of iTunes I have to uninstall beyond the 5 line items listed. In other words, my music files are still there, in multiple places. (I've backed them up on a thumb drive.) Do I have to delete ALL my iTunes data folders and music? Or is it just those 5 components -- then reboot and install?
Please help with more explicit instructions before I make a mistake.
Thanks in advance!

Hello genieb47
You should only remove the 4 items indicated from the remove and reinstall iTunes article below. Everything else, like your iTunes Music folder can stay where it is.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
-Norm G.

Similar Messages

HT1926 error writing to file:C:\Programfiles\iPod\bin\iPodservice.resources\nb.lproj\iPodServicesLocali zed.dll. I get this message when trying to install the newest version of iTunes 11 after I uninstalled iTunes to try and fix a sync prob on 4s. any Sug

While trying to reinstall newest version of iTUNES 11 (on win7) after uninstalling itunes in hopes of resolving a sync issue with iPhone 4s. It asks to verify that i have access to above file so i hit retry and it pops sqme message up instantly. I hit cancel and it rolls back action and asks to finish install. I confirm and it tells me that Errors occurred during install before itunes could be configured. Then it says system has not been moddified. to complete the installation run the installer again. I have done this many times and get the same result..... Any suggestions for me?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

TS5376 iTunes wont install. It says " The program can't start because MediaAccessibility.dll is missing from your computer. Try reinstalling the program to fix this problem." I have uninstalled iTunes 5 times and reinstalled it, and nothing has worked.

iTunes wont install. It says "The program can't start because MediaAccessibility.dll is missing from your computer. Try reinstalling the program to fix this problem." I have uninstalled iTunes 5 times and reinstalled it, and nothing has worked. Help!!!!

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99683)

Uninstall itunes 10.4 and reinstall itunes 10.3 on windows vista

how do you uninstall itunes 10.4 and reinstall intunes 10.3 with windows vista.
what i have done is clicked to download itunes 10.4 again even though i already had it
this than gave me the option to remove itunes from computer i did this
then when i went to download intues 10.3 my copmuter said.....
" a later version of itunes has already been used'' or something like that..
any ideas on how to do this

Yes you can without losing your music. Here is a link to a good website that helps people install and / or uninstall iTunes properly. It can keep you from going completely nuts if you are running into any problems trying to install, reinstall or uninstall iTunes! You can find step by step instructions there to help you if you can't remove or install iTunes for any reason or if it got corrupted somehow. It also has other reference links that have helped a lot of people from going completely nuts with iTunes problems: http://HowToUninstalliTunes.com

Trying to sync iPhone to pc but keeps getting internal device error on screen, also showing only 4gb size instead of 32gb. Uninstalled iTunes from pc and reloaded. Powered back up and all songs and info still in place. Anyone had this problem before?

Trying to sync iPhone to pc but keeps getting internal device error on screen, also showing only 4gb size instead of 32gb. Uninstalled iTunes from pc and reloaded. Powered back up and all songs and info still in place. Anyone had this problem before?

Doublechecking something Emcee. I see you've got Windows 7 x64, so I'm assuming you've got at least 4 GB of RAM. Do you also have an NVIDIA USB EHCI chipset on that PC? If so, see the following Microsoft document:
[You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM|http://support.microsoft.com/kb/976972]

How to uninstall iTunes in mac and then install again

how to uninstall iTunes in mac and then install again

You should be able to simply visit: http://www.apple.com/itunes/download/ to download iTunes, and run the installer to overwrite your previous version...
Lamborghini98 wrote:
I want this because i can't restore my iphone 4 with my mac
I don't think this will fix your problem with restoring your iPhone 4 though. That is likely a seperate issue.
but i can do it with any windows?
Yes, you can theoretically restore your iPhone with any computer running the most current version of iTunes (10.6.3) unless there is some other issue.
I get error code(21)
According to this support article: http://support.apple.com/kb/TS3694#error21:
"These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service."
Do you run any anti-virus or third-party firewalls on your computer? Try disabling them and trying the restore process again. It may be possible that one of these security applications is interfering with the iPhone's ability to authenticate with Apple's servers.

Cant uninstall itunes to reinstall as itunes.msi file is not where computer thinks it should be.

Had a problem on the PC which has effected itunes which no longer opens (some source files not available). Tried to reload itunes to repair and cant uninstall itunes to reinstall as itunes.msi file is not where computer thinks it should be to uninstall.

With suggestion from the forum i have used the MS cleanup utility and remove entries for itunes, itunes will still not uninstall. I cannot delete folders in program files either (dll files wont delete). So at the moment i am completely stuck. I cant uninstall itunes on my PC, i cant reinstall itunes from the Apple website because it thinks i already have the latest version loaded. can anyone help me get passed this sticky and akward situation.
Itunes fan with no music.

If I uninstall itunes to reinstall, will I loose all my lists?

If I uninstall itunes to reinstall, will I loose all my lists?

Uninstalling and reinstalling will normally not affect the content and settings already in your iTunes.
That said, it's wise to make a backup of any content that you've purchased from the iTunes Store or that would otherwise be difficult to replace, as well as backing up your playlists if you have extensive ones, before you reinstall, just in case something would happen to go wrong.
Regards.

Note pops up applicationfail to start ipworks6.dll was not found..reinstalling may fix problem..

a note pops up saying..Application fail to start .. ipworks6.dll was not found..reinstalling may fix problem...
== This happened ==
Every time Firefox opened
== after it was installed.. a week ago i switched ip's

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

HT1751 If I need to delete iTunes but reinstall and want to keep my music do I use this method and will it work?

My computer is running very slowly and I have been told to delete everything off it and reinstall applications I need - iTunes is one of them...
However I'm scared that if I uninstall iTunes then reinstall it my music on my iPod will be deleted. If I use this method will my music be saved and be able to be reloaded onto iTunes and my iPod?!

Backup iTunes to an External Hard Drive... Make sure Everything is on the EHD and Working to your satisfaction BEFORE Deleting anything on your computer.
iTunes: How to move the library to an EHD

I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?

I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?
I've been working at the same problem for hours now and it's really driving me crazy so any help would be greatly appreciated.

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

How do I uninstall iTunes 12.0 and revert back to version 11.4, version 12.0 takes away the control of lists etc and I want it back

how do I uninstall iTunes 12.0 and revert back to version 11.4, version 12.0 takes away the control of lists etc and I want it back

Hi,
Can you please expand on your issue? As far as I can see all the previous functions of 11 are in 12 albeit shown differently. Using get info to edit date is still possible, again it looks and feels different.
JIm

How can I uninstall iTunes 12.0 and re-install 11.4?

How can I uninstall iTunes 12.0 and re-install 11.4?

Hi,
Can you please expand on your issue? As far as I can see all the previous functions of 11 are in 12 albeit shown differently. Using get info to edit date is still possible, again it looks and feels different.
JIm

HT5655 I installed Adobe Flash Player 13 - all I get now is "Plug-in Failure" - tried to uninstall fresh install reinstall and still "Plug-in Failure" HELP PLEASE ?

I installed Adobe Flash Player 13 - all I get now is "Plug-in Failure" - tried to uninstall fresh install reinstall and still "Plug-in Failure" HELP PLEASE ?

The currently available Flash v13 is broken, see this thread:
https://discussions.apple.com/thread/6074079?tstart=0
Run the uninstaller as explained above and download an older version:
http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

HT3842 I updated iTunes to 11 and now I am unable to delete anything!! Very annoyed and I hate iTunes updates anymore. It shows a cloud with an arrow for me to download and I dont want to download the items..I already have them! How can I delete this garb

I updated iTunes to 11 and now I am unable to delete anything!! Very annoyed and I hate iTunes updates anymore. It shows a cloud with an arrow for me to download and I dont want to download the items..I already have them! How can I delete this garbage??

I have the same problem. It's showing old podcasts that are available for download and I already watched and I don't want to see them again and I don't want them listed in my iTunes. This latest upgrade is a piece of junk so far. It destroyed my itunes podcast listing on my Windows Machine. I have no intentions of upgrading to iOS7 or my Mac until I hear that things are fixed.

TS5376 Uninstalling iTunes to reinstall and fix problems. How much to delete?

Similar Messages

Maybe you are looking for