TS5407 How can I get my Win 8.1 PC to detect my iPhone 4 (iOS 7.1.2) and connect to iTunes (12.0.1.26)?
I recently upgraded my Win 8 PC to Win 8.1 and my iTunes to the new 12.0.1.26 and now my iPhone 4 (iOS 7.1.2) does not connect to iTunes. I can see all my backups, apps and music etc from previous use of iTunes. Each time i plug my iPhone into my PC I get a prompt to "Trust this Computer" which I do each time accept but still no connection.
How can I get it to connect to my new iTunes version?
Hi there JSJF,
I would recommend taking a look at the troubleshooting steps found in the article below if your device isn't recognized in iTunes.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
-Griff W.
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