TSSTCorp CD/DVDW ts-H653Q stopped working

TSSTCorp CDDVDW TS-H653Q AT (HP Vista) ? When I insert a disk the pc wont load anything. Then i checked Device Manager it says: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) What should i do? I'm using HP Computer (m9340f) with Vista Home-Premium operating system.

Hello Will21
Although, you have not posted any information about your computer I can tell you that you should be able to resolve this issue but going into your Device Manager uninstalling the CD/DVD ROM and reinstall it with the drivers from your driver download page. If you require more specific information
I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108
Which Windows operating system am I running?
http://windows.microsoft.com/en-CA/windows/which-operating-system
Is the Windows Version on My Computer 32-bit or 64-bit?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02033168
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

Re: Problem with TSSTcorp CD/DVDW TS-L632D TO04 stoped burning CD and DVD.....

Hi everyone! The problem is basically it just doesn't want to write/burn any brand of cd/dvd anymore . It worked just fine for little more than year and recently developed that problem. I'm sure its not the media brands as I've tried with many. The problem persists with Nero, Alcohol120%, MagicISO, PowerISO, Burn4Free, no matter what I try to burn- ordinary data, audio, programs or images. Note that I'm able to write with Alcohol successfully but there's actually nothing on the CD and Nero burns the data also but fails to verify afterwards and gives an error. Writing on DVD R/RWs is completely unsuccessful creating coasters. Also the drive opens itself with no reason and whenever it wants. I have Toshiba A200-1MB notebook running original Vista Home Premium. Here is an error report, hope it'll help. Thanks and any help given is much appreciated!!!
Windows Vista 6.0
IA32
WinAspi: -
NT-SPTI used
Nero Version: 9.2.6.100
Internal Version: 9, 2, 6, 100
(Nero Express)
Recorder: <TSSTcorp CD/DVDW TS-L632D>Version: TO04 - HA 1 TA 0 - 9.2.6.100
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data
CD-ROM: <TSSTcorp CD/DVDW TS-L632D>Version: TO04 - HA 1 TA 0 - 9.2.6.100
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
=== CDRom-Device-Map ===
TSSTcorp CD/DVDW TS-L632D E: CdRom0
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2037MB (2086276kB)
Free physical memory: 864MB (885052kB)
Memory in use : 57 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)
13.10.2009
CD-ROM (ISO)
02:27 ????. #1 Text 0 File SCSIPTICommands.cpp, Line 452
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
02:27 ????. #2 Text 0 File Isodoc.cpp, Line 6940
Iso document burn settings
Determine maximum speed : TRUE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
02:27 ????. #3 Text 0 File Burncd.cpp, Line 3257
TSSTcorp CD/DVDW TS-L632D
Super Link activated
02:27 ????. #4 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)
02:27 ????. #5 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 0. Length: 2885 -> 2883.
02:27 ????. #6 Text 0 File Burncd.cpp, Line 3587
Turn on Track-At-Once, using CD-R/RW media
02:27 ????. #7 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 1. Length: 2885 -> 2883.
02:27 ????. #8 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 1. Length: 2885 -> 2883.
02:27 ????. #9 Text 0 File DlgWaitCD.cpp, Line 294
Medium type in the drive: Unknown
Lowest/Highest CLV write speed: 3x/1219560x
Recorder min/max supported write speed: 4x/9226724x
02:27 ????. #10 Text 0 File DlgWaitCD.cpp, Line 313
Last possible write address on media: 359846
Last address to be written: 2884
02:27 ????. #11 Text 0 File DlgWaitCD.cpp, Line 325
Write in overburning mode: NO (enabled: CD)
02:27 ????. #12 Text 0 File DlgWaitCD.cpp, Line 2882
Recorder: TSSTcorp CD/DVDW TS-L632D;
CDRW code: 00 97 10 00; CD manufacturer unknown
ATIP Data:
Special Info [hex] 1: D1 00 C6, 2: 61 0A 00 (LI 97:10.00), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 02 4A B0, 2: 5C C6 26, 3: 00 80 80 (invalid)
02:27 ????. #13 Text 0 File DlgWaitCD.cpp, Line 500
>>> Protocol of DlgWaitCD activities: <<<
=========================================
02:27 ????. #14 Text 0 File ThreadedTransferInterface.cpp, Line 744
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2885 (2885) = #2885/0:38.35
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2883 blocks [E: TSSTcorp CD/DVDW TS-L632D]
02:27 ????. #15 Text 0 File ThreadedTransferInterface.cpp, Line 946
Prepare [E: TSSTcorp CD/DVDW TS-L632D] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 6215680, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2885 | 0 | 0x00
2885 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
02:27 ????. #16 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 1. Length: 2885 -> 2883.
02:27 ????. #17 Text 0 File SCSIPTICommands.cpp, Line 242
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
02:27 ????. #18 Text 0 File Burncd.cpp, Line 4320
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
02:27 ????. #19 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started
02:27 ????. #20 Text 0 File Burncd.cpp, Line 4442
Cache writing successful.
02:27 ????. #21 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed
02:27 ????. #22 Phase 28 File dlgbrnst.cpp, Line 1767
Speed measurement started
02:27 ????. #23 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
02:27 ????. #24 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 590400
02:27 ????. #25 Phase 29 File dlgbrnst.cpp, Line 1716
Speed measurement completed: 307.7x (46???*160 KB/s)
02:27 ????. #26 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 4x (600 KB/s)
02:27 ????. #27 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
02:27 ????. #28 Text 0 File MMC.cpp, Line 21875
Set BUFE: Super Link -> ON
02:27 ????. #29 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800
02:27 ????. #30 Text 0 File MMC.cpp, Line 17311
<TSSTcorpCD/DVDW TS-L632D> start Close Track #2
02:28 ????. #31 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 0
02:28 ????. #32 Phase 37 File dlgbrnst.cpp, Line 1767
Burn process completed successfully at 4x (600 KB/s)
02:28 ????. #33 Phase 78 File dlgbrnst.cpp, Line 1767
Data verification started
02:28 ????. #34 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 1. Length: 2885 -> 2883.
02:28 ????. #35 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 590400
02:28 ????. #36 SPTI -1064 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1064)
CDB Data: 0x28 00 00 00 00 00 00 00 01 00 00 00
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x21
Sense Qual: 0x00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 21
Buffer x0a5a6500: Len x800
02:28 ????. #279 SectorVerify 20 File Cdrdrv.cpp, Line 11185
Read errors from sector 0 to 1055
02:28 ????. #280 CDR -1222 File Writer.cpp, Line 203
Verification aborted, too much errors
E: TSSTcorp CD/DVDW TS-L632D
02:28 ????. #281 Phase 81 File dlgbrnst.cpp, Line 1767
Data verification failed
02:28 ????. #282 Text 0 File SCSIPTICommands.cpp, Line 289
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
02:28 ????. #283 Text 0 File Cdrdrv.cpp, Line 11243
DriveLocker: UnLockVolume completed
02:28 ????. #284 Text 0 File SCSIPTICommands.cpp, Line 452
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
Message was edited by: velkoto
Message was edited by: velkoto

Try removing the CD/DVD Filters from the Registry.
When CD/DVD related software is installed (such as iTunes, Nero, virtual CD software), they install filters into the registry, which can cause compatibility problems.
1) Run Regedit (Start -> Run -> Regedit)
2) Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3) In the right pane, delete the "UpperFilters" key, and delete the "LowerFilters" key.
4) Reboot.
If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).
This utility can remove the filters for you:
http://www.csd.toshiba.com/content/support/bulletins/su2065061/RmvFltrs.exe
Also remove any dust on the lens using a clean microfiber cloth.

10.2.1 error "iTunes has stopped working" Windows 7 with audio CD

Hi! Hoping someone can help me with this one. Just upgraded to 10.2.1.
iTunes opens ok but if I put in an audio CD, I get the windows error "iTunes has stopped working." It checks for help and then it states "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then it closes.
Any ideas?
Thanks!

Here it is:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Dell Inc. Inspiron 570
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0028A5A8034DDBA8
Current user is not an administrator.
The current local date and time is 2011-04-07 20:35:42.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4200
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.2.1.1 (x64) is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp DVD+-RW TS-H653H, Rev D400
Audio CD in drive.
Found 18 songs on CD, playing time 78:37 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:12:47
Track 3, start time 07:55:58
Track 4, start time 11:40:28
Track 5, start time 15:29:22
Track 6, start time 20:37:56
Track 7, start time 25:54:27
Track 8, start time 29:58:64
Track 9, start time 35:45:17
Track 10, start time 40:25:27
Track 11, start time 46:05:25
Track 12, start time 49:56:00
Track 13, start time 53:45:22
Track 14, start time 59:38:65
Track 15, start time 63:30:13
Track 16, start time 67:17:33
Track 17, start time 71:04:38
Track 18, start time 74:46:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.

Itunes wont open and gives me a message saying "Itunes has stopped working". What can I do to fix this?

I use windows vista and I have upgraded my itunes. Now when I open it, it gives me a message saying "itunes has stopped working" and then gives me a message saying it will notify me for a solution. What can I do to fix this so it can open and not give me any more problems???

First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)!

Each time I try to synch photos from my Windows 7 PC to my iPad2, iTunes stops working, and the error report says Problem Event Name:     APPCRASH   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec35

Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
Problem Event Name:                          APPCRASH
Application Name:                             iTunes.exe
Application Version:                           10.3.1.55
Application Timestamp:                    4deec351
Fault Module Name:                          ntdll.dll
Fault Module Version:                        6.1.7601.17514
Fault Module Timestamp:                 4ce7ba58
Exception Code:                                  c0000005
Exception Offset:                                0002e3fb
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
Any suggestions?

I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up again as soon as I click on the "Synch photos from" button.

Since I installed a printer software Satellite L300 has stopped working

Hello there!
I'm new here so not really sure if I'm posting in the right place. Mods, please feel free to move to the relevant section, thank you.
OK I have a Toshiba Satellite L300 Laptop and ever since I installed a printer software on Wednesday night, my laptop has suddenly stopped working!
Ever since Thursday night, I have been trying to get it working but I'm faced with this message:
when i load it up it goes to Windows error recovery:
'windows has failed to start.a recent hardware or software change might be the cause
if windows files have been damaged or configured incorrectly,startup repair can help diagnose and fix the problem.if power was interrupted during startup,choose start windows normally'
then it gives two options: Launch startup repair (recomended)
start windows normally
==========
-so i click launch startup repair (reccomended)
-then a scren loads up called 'system recovery options'.. it says: select an operating system to repair and click next.only windows vista operating systems are listed and can be repaired
if you do not see your operating system listed, click load drivers to load drivers for your hard disks'.....
but nothing comes up so i click load drivers and it just gives me loads of random folders...and i haven't a clue which ones to load
========
5 years ago Report Abuse
Additional Details
so i just click 'next'
========
then i have 5 options:
-startup repair
-system restore
-windows complete pc restore
-windows memory diagnostic tool
-command prompt
==========
startup repair says it cannot manually fix any problems
-system restore just says your computer is in a limited state and performing this action cannot be changed...but there is no option to do so
-windows comple pc restore says i need to insert a backup disk which I dont have
windows memory diagnostics tool says that windows is preventing this
============
but on the system resotre it tells me to type something like: rstrui.exe /OFFLINE:C:\Windows
but i don't know where...i typed it in the command prompt but don't understand how to use it
=========
i also tried to click start windows normally but it won't work

If the problem is installed software, start notebook in safe mode and try to start system restore from there.
Please let me know which options are available. Can you roll back OS few days back?
Are some restore points listed there?

Mozalloc.dll A firefox plug in container has stopped working. I can't get firefox to work for more than 2 mins. before crashing. How do I make this stop?

AdapterDeviceID: 0x9712
AdapterDriverVersion: 8.861.1.2000
AdapterSubsysID: 164c103c
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.1.1
AvailablePageFile: 13967405056
AvailablePhysicalMemory: 6222434304
AvailableVirtualMemory: 3783245824
BIOS_Manufacturer: Hewlett-Packard
BlockedDllList:
BreakpadReserveAddress: 46661632
BreakpadReserveSize: 41943040
BuildID: 20141113143407
CrashTime: 1417153956
EMCheckCompatibility: true
EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1416895140
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9712, AdapterSubsysID: 164c103c, AdapterDriverVersion: 8.861.1.2000
D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 175
StartupTime: 1417153798
SystemMemoryUsePercentage: 25
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 16630353920
TotalPhysicalMemory: 8316153856
TotalVirtualMemory: 4294836224
URL: https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=mozalloc.dll&step=aaq-question
Vendor: Mozilla
Version: 33.1.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
AND:
A plugin container for firefox has stopped working.
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 33.1.1.5430
Application Timestamp: 54656826
Fault Module Name: mozalloc.dll
Fault Module Version: 33.1.1.5430
Fault Module Timestamp: 54654321
Exception Code: 80000003
Exception Offset: 00001425
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

Try creating a new Profile by following the steps from [[Managing Profiles]] [[Troubleshooting extensions and themes]] and also [[The Adobe Flash plugin has crashed]]

HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7. Message shows that iTunes has stopped working. This happens every time. I have updated iTunes Software. Will not solve the problem. What is wrong

I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
          iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
          "Check online for a solution and close the program"
          "Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
     Here are some of the Problem Details:
     "Problem signature: APPCRASH
     Application Name:     iTunes.exe
     Application Version: 11.0.1.12
     Application Timestamp: 50c8fc7e"

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

Can't get itunes. I get the following message when I click on either the shortcut or the program. It says ITunes has stopped working and I can either check on line for a solution and close the program or just close the program.

When I click on the itunes shortcut or the program I get the following message:
ITunes has stopped working. My two options are: Windows can check on line for a solution to the problem or close the program.
It seems that my entire library is not there. If I sync my ipod will it add it back into my library on the computer?
I've even tried installing again and nothing works. Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
Thanks

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Extensions like Ghostery, WOT or AdBlock stop working after two or three times. Restarting the webpage in a new tab the extensions will work again for several times and then stop again. Has anybody an explanation or a workaround for this bug in Safari 5?

Extensions like Ghostery, WOT or AdBlock stop working after two or three times. Restarting the webpage in a new tab the extensions will work again for several times and then stop again. Has anybody an explanation or a workaround for this bug in Safari 5?

Remove the extensions, redownload Safari, reload the extensions.
http://www.apple.com/safari/download/
And if you really want a better experience, use Firefox, tons more choices and possibilities there.
Firefox's "NoScript" will block the Trojan going around on websites. Best web security you can get.
https://addons.mozilla.org/en-US/firefox/addon/noscript/
Ghostery, Ad Block Plus and thousands of add-ons more have originated on Firefox.

ITunes 10.3.1 has stopped working in Windows 7 64bit

I just upgraded to Windows 7 64 bit and I downloaded iTunes 10.3.1 for Windows 7 64 bit. My Quicktime player is working fine but everytime i tried to open iTunes, it gives me an error message that says iTunes has stopped working. I need help trying to fix this, I already tried uninstalling, re-installing, and mostly every suggestion in the Apple support forum and it still does not work.
This is the information I have on the Problem Details:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Try copying the QTMovieWin.dll in the c:\program files (x86)\common files\apple\apple application support folder to the c:\program files (x86)\iTunes folder. I had same problem and it's fixed this bug.

ITunes 10.6 and Windows 7 - iTunes stops working!!!

Installed iTunes 10.6 and now I get the iTunes has stopped working message when I attempt to add folders or sync my devices. I have uninstalled and re-installed to no avail. I have tried safe mode but it still will not sync. This only started after the update to 10.6. Everything was fine until then. I went to the Apple store and they were NO help at all, referring me to the iTunes support page on the internet. DUH!! Did that already! Please, if anyone has solved this issue, tell me how. I tried installing the old version of iTunes, but then it wouldn't open because the library was created by a newer version...so frustrating! Please help!

Mac prints. PC does not. Bonjour Printer Wizard found the printer, so there's some communication between the two (although the printer never came on, but I assume the AX knows what it’s plugged into).
One odd thing is that, after installing the printer driver (downloaded from Brother), Bonjour Printer Wizard listed Brother as a printer manufacturer three times, only one of which shows the HL-2040.
The las time I tried printing from Windows the printer turned on, but did not print.

ITunes has stopped working ...Running Windows 7(64)

I upgraded my home PC Desktop to Windows 7 earlier this year and had no trouble bringing over iTunes from my previous platform (Windows XP).
I recently returned home to the US from a work assignment out of the country and because my iTunes resides on my home PC desktop, I didn't open up iTunes for the past 6 weeks. During this time Apple released iTunes 10.5. When I returned home, the old version of iTunes was still working. However, when I upgraded to iTunes 10.5, iTunes stopped working. The error message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I have worked through the following knowlege bulletins (nothing has fixed my problem):
(a)" iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues"
(b) "iTunes: Troubleshooting issues with third-party iTunes plug-ins"
(c) "iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio"
(d) "Removing and reinstalling iTunes, QuickTime, and other software components for Windows vista or Windows 7"
(e) "iTunes for Windows: system restarts, blue screen, or quits unexpectedly when accessing iTunes Store"
the last bulletin (e), recommended ensuring that my drivers were up-to-date. So I also updated my drivers.
Lastly, I contacted iTunes Store Customer Support (although my problem isn't with the store, it is upgraded iTunes running on windows 7). They told me the issue was "outside (their) expertise" and recommended I look at this discussion board.
Here is the information I found under Event Viewer:
==================================================================
Log Name:      Application
Source:        Application Error
Date:          11/27/2011 11:46:01 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Theresa-HP
Description:
Faulting application name: iTunes.exe, version: 10.5.1.42, time stamp: 0x4ebf7d7c
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x00026b72
Faulting process id: 0x13b0
Faulting application start time: 0x01ccad3d27f6b2ff
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d 09154e044272b9a\MSVCR80.dll
Report Id: 6ef58025-1930-11e1-a798-e06995d0a503
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-11-27T19:46:01.000000000Z" />
    <EventRecordID>9927</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Theresa-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.5.1.42</Data>
    <Data>4ebf7d7c</Data>
    <Data>MSVCR80.dll</Data>
    <Data>8.0.50727.6195</Data>
    <Data>4dcddbf3</Data>
    <Data>c000000d</Data>
    <Data>00026b72</Data>
    <Data>13b0</Data>
    <Data>01ccad3d27f6b2ff</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_ none_d09154e044272b9a\MSVCR80.dll</Data>
    <Data>6ef58025-1930-11e1-a798-e06995d0a503</Data>
</EventData>
</Event>
==================================================================
It seems that I am not alone in having this problem! Are there any experts out there who want to earn the undying gratitude of the technically challenged (or a few expert points?)
Thanks for listening,
Theresa
PS - someone recommended uninstalling Apple Quick Time Player. I don't have Quick Time Player.

I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
The following solution worked for me:
COPY    QTMovieWin.dll
FROM    c:\program files (x86)\common files\apple\apple application support\
INTO     c:\program files (x86)/iTunes

Why did my brand new Ipod 5g 32gb touch screen stop working?

So I got this ipod from the Genius Shop for about a month. A few days ago when IOS 7.1 came out, I updated it. However, the ipod seems to lag a little. Today, I was charging my ipod and for some reason, when I turn it on, the touch screen stop working (the ipod is in perfect condition). The home button, volume button and the on/off button all works fine except for the touch screen. I want to restore everything on my computer, but I can't get pass the lock screen (the touch screen seems to stop working). I just can't do anything on this ipod anymore beside turning it on and off. I can't even power it off because the touch screen is no longer touchable. So how can I restore everything, or do something about this ipod to work again. Can I still take this back to the Genius Shop and get another one without additonal charge?

If the reset does not work try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TSSTCorp CD/DVDW ts-H653Q stopped working

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