TTS message not playing

Hi All,
I am using CVP 7.0 with ICM 7.5. I am using Nuance Speech Synthesizer. TTS messages works fine when providing Self service to the callers.
When the call is in Queue, I need to provide the following queue treatment.
1. Hold music for 1 minute.
2. Play hold message using TTS.
3. Hold music for 1 minute.
4. Play hold message using TTS.
5. Play promotional message using TTS.
6. Repeat the above steps till the agent becomes available.
Sometimes It plays messages from Step1 to Step5 for the first iteration properly and does not play the TTS message for second iteration.
Sometimes TTS message is not played in first iteration itself.
When there is a problem with playing the TTS message, call gets struck up there and there is no audio(DEAD AIR). But still call is there in the gateway and when the agent becomes available then the call gets transferred to the agent.
If i run "sh mrcp client session active detailed" command on the gateway, i see "Error, data for call <Associated Call ID> is not available" error message.
Did anyone face this issue?
Thanks.

For me I was able to resolve that at a friend's place by updating their Internet Explorer and their Adobe Flash for firefox.
I got that idea from this post, it has other steps to try as well should the above not help;
http://community.skype.com/t5/Windows-desktop-client/i-can-t-watch-my-video-message/td-p/1694818
Hope this helps you !

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