Tunes has encountered a problem and needs to close

Has anyone encountered this problem with Microsoft? My iTunes suddenly stopped launching three days ago. I have done everything listed in support-msconfig troublshooting, uninstalled and reinstalled a dozen times and even cleared my Windows regedit folder of any related files. Everytime I click on iTunes I get the same Microsoft Error Report window :"itunes has encountered a problem and needs to close. We are sorry for the inconvenience. " I am angry and frustrated -please help!

Such a pesky problem that is! Anyway, start with looking over this: http://docs.info.apple.com/article.html?artnum=93976
I would use the Windows Clean Up Installer Utility to remove all references of iTunes and Quicktime on your PC. You can read about it and install it from here: http://support.microsoft.com/kb/290301/
I would also run a full spyware scan because certain versions of malware has been known to cause this issue that you have. If you don't have such a program, I would go get AVG Free anti-spyware. It's free and catches that spyware program and removes it.
Then I would try the install again, but save it to your hard drive and install it from there instead of running it over the net. Sometimes turning OFF your antivirus and spyware programs first helps. Sometimes they like to silently interfere with the successful download and install of iTunes believing its some sort of suspicious material. Keep me posted on your progress.
Rachyl

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"i tunes has encountered a problem and needs to close".....

every time i insert disk and try to set up my ipod this message appears...."itunes has encountered a problem and nneeds to close"...it worked fine the first time i set it up. i was able to transfer files and download music. that lasted for about 30 min..until it froze and shut down my comp.
now i cant download at all and itunes does not show up. ive removed the program and started over. and the same error message appears. what happen can someone please help.

I have this problem occassionally while ripping CDs. It seems to do it for a while at the beginning and then does it less and less as I rip more CDs for that day.
I am wondering if it has something to do with the new Intel dual processors. It seemed worse when I turned off some of my background applications (like World Community Grid).

Itunes will not open- "iTunes has encountered a problem and needs to close"

My iTunes will not open anymore, giving me the error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have uninstalled and reinstalled iTunes several times, and with different versions. Nothing I do seems to work. I have even copied the program files from a friend whose iTunes does work, hoping that would fix it, but to no avail. Has anyone discovered a way to fix this problem. I have a friend who has the same problem, but hasn't been able to fix it either.

What happens when you go into control panel, click on the Quick Tunes config icon, and then select the audio tab? If you get an error, Quick Time is corrupted. Also double check your sound card drivers. Can you play any sound at all? Does Windows Media Player function? What is you anti virus software?

This pop up: iTunes has encountered a problem and needs to close.

my itunes worked before but i downloaded it in the wrong user and that user got deleted, now when i install it and it installs and i go to run it and it says iTunes has encountered a problem and needs to close. so i uninstall i TUNES and iPOD and install it again but it still has the same error. HELP ME. so i goto more infomation and this comes up
AppName: itunes.exe AppVer: 6.0.5.20 ModName unknown
ModVer:0.0.0.0 Offset 10001040
Reporting details
This error report includes: information reguarign the condtion the condition of iTunes when the problem occurred; the operating system version and computer hardware in-use...ect ect
windows xp Windows XP Pro

He's right. Make sure you follow ALL the instructions for uninstalling.
I think the problem is actually related to a Quicktime error, and not iTunes, but it relies on Quicktime.
One of these two things fixed this same problem for me:
-Deleting the Quicktime files in the System32 folder (mentioned in the uninstalling instructions).
-Installing Quicktime by itself FIRST, then installing iTunes
I think the Quicktime files in the System32 folder were the culprit, though.

Outlook 2016 getting crashed and throws an alert message as "microsoft outlook has encountered a problem and needs to close.

Hi,
Today i installed Microsoft Office 2016 preview for my Mac OS X 10.10 Yosemite. Word, Excel and Powerpoint applications are working without any problem. However, Outlook getting crashed and throws an alert message as "microsoft outlook has encountered a problem and needs to close.", it's happens always, when i launch outlook. please suggest me, how can i comet from this issue.
Thanks in advance,
Suresh Balakrishnan.

Go to the Microsoft site for help. These forums are not offering support for MS products, especially not for beta products.

Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)

I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
Tony

Tony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal

Adobe Audition has encountered a problem and needs to close.

I have been using Audition 2.0 on this computer for quite some time and suddenly now when I open it, I get the cryptic error dialogue:
"Adobe Audition has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error, click here."
When I click for more information, it's something useless like:
AppName: audition.exe AppVer: 2.0.5306.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 65726168
Nothing on my computer has changed. There are no viruses. I have not added any new audio plug-ins. I am completely up to date with all critical Windows XP SP3 updates and none have been downloaded and installed recently anyway.
I searched the knowledgebase and found a document that suggesting many things to try. I tried them all, including running the Windows hard disk "check disk" tool with options to fix file system errors and recover bad sectors. I also defragmented the hard drive. Lastly, I completely uninstalled Audition, then manually deleted any remaining files, including registry entries as suggested in another knowledgebase article.
I then re-installed Audition 2.0 and it did exactly the same thing! This it maddening. Now it gets even more interesting. I discovered that if I start up the
Adobe ExtendScript Toolkit that Adobe Audition installed also, then try to launch Audition from the toolkit, IT STARTS CORRECTLY! I can then close the toolkit and use it like normal. Weird work-around.
What the heck could possibly be going on? Anyone have any ideas? I've attached the error log file that is generated by the error but I doubt it will be of much help.
Thanks!
Steve in Chicago

stevefoobar2: I may have found a solution for you.
I had the same thing happen to me today. I was using Audition 2 this morning without any problems. But this afternoon, it started giving me the exact same error with no apparent reason. Nothing on my system had changed.
So I uninstalled it and installed Audition 3 in its place. Audition 3 continued to have the same problem that Audition 2 had, so we can assume that this is not something that was changed between versions.
But my attention was brought to the fact that you and I are both running Windows XP SP3 fully up-to-date. So I thought I'd try seeing it from the angle of a problem with Windows instead of Audition, and see if I didn't get a better result -
First, I logged on to Windows as Administrator. This may or may not be required, but you'll probably want to do it just in case (you'll see what I mean later). At this point, Audition still crashed the same way when I opened it, so I moved on to my next troubleshooting strategy -
Instead of opening Audition directly, I right-clicked the Audition icon and selected "Run as..." This may seem odd since I was already logged in as Administrator, but it proved to be the solution in my case.
In the "Run As" diolog, there are two main options: run as current user, or run as another user.
Since I was already logged in as Administrator, I could safely select the first option (run as current user). But here's the catch: selecting the first option allowed me to UNcheck the box underneath that says "Protect my computer and data from unauthorized program activity" (see the attached picture)
Audition opened without any problems when I did this.
This makes me think that one of the Windows security features suddenly decided to block something that Audition was trying to do, crashing the program in the process. By turning off this security feature, the problem was solved. And I only had to do it once. Every time afterwards, Audition has opened without any problems when I simply open it from my desktop. Perhaps Windows now remembers not to block Audition in the future.
However, I have not restarted my computer yet, or logged off as Administrator. You may need to tweak this solution if you plan to do either of these things. You may end up having to "Run as" Audition every time you restart your computer or log off. You may even need to select the SECOND option, and run the program as Administrator with the appropriate password.
Anyway, this was the only post I could find on Adobe.com concerning this problem, so I thought I'd post my solution in case it helped someone else.

Adobe Captivate has encountered a problem and needs to close. We are sorry for the inconvenience.

I am trying to use Adobe Captivate 5 and I am receiving this message when trying to open the application,
"Adobe® Captivate® has encountered a problem and needs to close. We are sorry for the inconvenience."
Can you explain how this issue can be resolve!?

Hi there,
On which operating system are you using Adobe Captivate?
Please recreate the preferences of Captivate, following is the location of Captivate Preferences:
Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 5 folder
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 5 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 5 folder
rename Captivate 5 to Captivate 5_old
and then try to launch Captivate 5
Thanks.

Adobe Acrobat has encountered a problem and needs to close.

Just recently when I launch Acrobat X after about 10 seconds I get this error, "Adobe Acrobat has encountered a problem and needs to close. We are sorry for the inconvenience." I can create PDFs and open PDFs for 10 seconds. I've done a repair of Acrobat, I tried a new user account, and I disbled all my start up items. I still get the same error I have no clue what to do. Any suggestions?
J.R.

OK Will, I pressed ctrl + Shift and double clicked on a desktop icon of a file.pdf I had saved there and it opened and is still open. By not pressing ctrl + Shift the file opens then closes with that error in about10 seconds.
So now, what has that proved to us is the issue? Doesn't that load Acrobat without all the extensions?
This issue just started a few days ago and all I remember installing on my computer were some Window's updates.
J.R.

Adobe Reader has encountered a problem and needs to close.

When reading PDF attachments, I get the following: Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work. I get this: This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked. I have tried to download Adobe Reader again but get this when I do: Note: this application already installed.
I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011. I have Windows XP SP3.
Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.
Thanks for any help.

Thanks for the input. Did you remove Adobe Reader 10 first before you downloaded the older version? If you removed it, how did you do that? The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
Date: Mon, 9 May 2011 00:12:41 -0600
From: [email redacted by moderator]
To: [email redacted by moderator]
Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
hi
i had also the same problem with that version.
so i download older version and this solved the problem.
>

Photoshop has encountered a problem and needs to close

I have had the cs4 software about three weeks, Everything has been running perfectly un til this morning. I was attempting to past an image to a vanishing point and got the hourglass/ spinning circle that is was working, then an error message about memory and photoshop needs to close. I closed all other programs and rebooted to attempt to correct whatever issue it had. Now whenever i try to use the program it lags badly with the simplest of tools(quick select) and then i get the photoshop has encountered a problem and needs to close. I am running windows 7, 3GB ram 2.75 usable, anthalon amd 2 dual core m300 2ghz 64 bit,
AMD M880G with ATI Mobility Radeon HD 4200
Can someone please help me figure out how to fix this.

Fault bucket 19706014, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.2.0
P3: 4bf2d91c
P4: VanishingPoint.8BF
P5: 11.0.0.0
P6: 48d395f1
P7: c0000005
P8: 000000000004a430
P9:
P10:
Attached files:
C:\Users\Johnny\AppData\Local\Temp\WERB71F.tmp.WERInternalMetadata.xml
C:\Users\Johnny\AppData\Local\Temp\WERFBFC.tmp.appcompat.txt
C:\Users\Johnny\AppData\Local\Temp\WER9A4.tmp.mdmp
These files may be available here:
C:\Users\Johnny\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_e 4881f26a567c586252e8667502237add319ee67_0ccd2665
Analysis symbol:
Rechecking for solution: 0
Report Id: c3830bd2-e129-11df-a41a-000272ab905c
Report Status: 9

Error: adobe acrobat elements has encountered a problem and needs to close

When I right-click to Convert to PDF or Convert to PDF and EMail for .xls, .xlsx, .doc, .docx, .pptx, .ppt, .pub, and .igx items (what I've tried so far), I get the following error: "Adobe acrobat elements has encountered a problem and needs to close". It works fine on .bmp .tif, .txt, .htm, and .jpg (what I've tried so far). I am not having problems printing to Adobe to convert, nor am I having problems creating a PDF within a program, and I'm not having problems converting from IE. I am using Windows XP Professional, Microsoft 2007, and IE 7. My Adobe product is Adobe Acrobat X Pro Version 10.1.2. What can I do to resolve this problem? Thanks.

No, I don't have an older version. I did a search on my C drive for anything that has a name of Acrobat Elements and came up with the following: (I'm hoping you can see this)

Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience. Error Code: c0000005 Address: 76f73ac3 I clicked on the OK button and the downloader closed. I then tried to download from the organizer. I

Photoshop Elements 12
Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Code: c0000005
Address: 75e32f71
I clicked on the OK button and the downloader closed.
I did a search on this error code (c0000005) and there seems to be a workaround but no solutions, why is this? I ask that because this problem seems to be years and years old, going back to at least 2005 (do the math that is 10 years).
I don't even have the Camera hooked up and I get this error on download. I redownloaded everything and reinstalled. I allso saw the AVI issues reported with this proble so i updated Quicktime though without the camera being hooked up when I get this error I didn't expect that to work. I tried support and they wouldn't help because I bought it in March this year. Pretty frustrating as I have re-purchased Elements about every 2 years. I think I might need a new CODEC? I had this problem on an Earlier version And I seem to remember that being the Fix but this may be something completely different

I finally found that it was missing a picture so the Catalog was "corrupted". I just deleted the picture and it started working.
I hate Adobe and their total lack of support - thanks for nothing Adobe . Also get this - they offered me to upgrade to 13.0 ( My 12.0 is only 6 months old but they still don't support it on errors. Only install errors!
I have upgrade and repurchase this product 4 times now. I will find something else next time!

Photoshop CS6 has encountered a problem and needs to close

I just download cs6 photoshop, I can successfully download the program but when I try and open it up I get an error that tells me "Adobe Photoshop CS6 has encountered a problem and needs to close. We are sorry for the inconvenience." I uninstalled photoshop and re installed it hopping this would work but it didn't. This is the error signature that is pulling up. also ran adobe support advisor and it found no problems. My system is xp version 2002 with service pack 3

Not much luck I'M afraid tried to understand all that was there this is all I could come up with, dose it help at all?
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 70 68 6f   ure pho
0018: 74 6f 73 68 6f 70 2e 65   toshop.e
0020: 78 65 20 31 33 2e 30 2e   xe 13.0.
0028: 30 2e 30 20 69 6e 20 70   0.0 in p
0030: 68 6f 74 6f 73 68 6f 70   hotoshop
0038: 2e 65 78 65 20 31 33 2e   .exe 13.
0040: 30 2e 30 2e 30 20 61 74   0.0.0 at
0048: 20 6f 66 66 73 65 74 20    offset
0050: 30 31 32 33 37 38 62 62   012378bb
0058: 0d 0a                     ..
Just came up with this also;
OS Name
Microsoft Windows XP Home Edition
Version
5.1.2600 Service Pack 3 Build 2600
OS Manufacturer
Microsoft Corporation
System Name
HAYWOOD
System Manufacturer
Compaq Presario 061
System Model
PX786AA-ABA SR1500NX NA530
System Type
X86-based PC
Processor
x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~1999 Mhz
BIOS Version/Date
Phoenix Technologies, LTD 3.14, 3/9/2005
SMBIOS Version
2.4
Windows Directory
C:\WINDOWS
System Directory
C:\WINDOWS\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name
HAYWOOD\Compaq_Owner
Time Zone
Eastern Standard Time
Total Physical Memory
1,024.00 MB
Available Physical Memory
352.92 MB
Total Virtual Memory
2.00 GB
Available Virtual Memory
1.96 GB
Page File Space
2.26 GB
Page File
C:\pagefile.sys

Adobe Flash CS5 has encountered a problem and needs to close

Hi,
I have two laptops. I have installed Adobe Flash CS5 in my first laptop (Windows XP). When I start the application, it shows the following message:
"Adobe Flash CS5 has encountered a problem and needs to close"
I have installed the Flash CS5 in my second laptop and it worked fine.
Error signature:
AppName: flash.exe AppVer: 11.0.0.485 ModName: updaternotifications.dll
ModVer: 1.0.0.64 Offset: 0006a8dc
Can anybody help?
Thanks.
Housea

try this also
1. Reset preferences:
To reset on Windows, delete:
C:\Documents and Settings\username\Local Settings\Application Data Adobe\Flash CS4\
C:\Windows\system32\Macromed\Flash\FlashAuthor.cfg
To reset on Mac OS X, delete:
/Users/username/Library/Preferences/Flash CS4 Preferences
/Users/username/Library/Preferences/Flash 10 MRU
/Users/username/Library/Preferences/com.adobe.flsh-10.0.plist
/User/%username%/Library/Application Support/Adobe/Flash CS4/
/Library/Application Support/Macromedia/FlashAuthor.cfg
2. Install the latest Flash update if available.
3. Install the latest version of Flash.
4. Install current Windows service packs and other updates.
5. Run Flash in a simplified mode (Windows). / Run Flash in safe mode (MAC OS - Refer to http://kb2.adobe.com/cps/404/kb404936.html)
Some applications or services may cause system errors or freezes when running concurrently with Flash. Services are specialized programs that perform functions to support other programs. Before starting Flash, disable other applications, including startup items (items that start automatically), and services.
To disable startup items and services, see "Disable startup items and services (Windows XP)" (TechNote kb404984).
To re-enable startup items and services:
1. Choose Start > Run, type msconfig, and click OK.
2. Choose Normal Startup on the General tab, click OK, and restart the computer.
Note: If unselected items were present on the Services or Startup tab, then you will need to unselect them again
6. Install Flash from the desktop.
7. Reinstall Flash in a simplified/safe (for MAC OS) mode.
8. Run Flash in a new user account.
9. Check for font problems.
10. Optimize handling of temporary files by Windows XP.
11. Set the virtual memory paging file to the default size.
12. Repair and defragment hard disks.
13. Scan the system for viruses.
14. Identify the file that causes the problem.
15. Install Adobe Flash CS4 on a different computer.

Tunes has encountered a problem and needs to close

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